Chatters Hair Salon - Tillicum Centre Arvostelua 576

Got the 2nd worst haircut of my life (day before my 52 second birthday, I grew up in the 80's with perms, I've had some BAD styles!).

I went in with long hair (mid back) all one length with the exception of a long layer that was about 3" shorter but was well blended. I asked for some long layers for movement. What I got was what I can only describe as a "bowl cut" on top of a now, past shoulder length bottom layer. My "top long layer" was about 5-6" in some spots and not a light layer, this is a lot of hair that looks TERRIBLE.

The stylist that I booked with was a Master stylist - Andy, who told me he had 19 years of hair cutting experience and that he would take about 3" off all around. This bowl cut was not blended and looked so ridiculous that when I turned around at the front counter, in tears, the woman gasped and did not charge me for my cut. I have friends who know the owner of this salon who assured me I would hear back from someone. NOPE. That was March 22/26.

I would give the receptionist a 5 Star rating because she was so lovely and understanding.

**The next day I went to another salon where the owner did the best she could to blend my bowl cut and told me it would take 3-4 month of monthly appointments to blend it completely with the rest of my hair.

Tillicum store. Absolutely LOVE the new stylist, Tenzen after looking for one for almost a year. She listened, she gave her professional opinion and I got a fabulous haircut! However, I was not told if the involuntary $3 charge plus tax for THEIR recycling fee of my hair to give to a company that makes wigs. Fair, however it would be nice if they said this at the till and not hide behide "well it is posted at the salon". When asked if I had a choice, she said "well you a have choice to get your hair cut here"! Interesting. For one I have never experienced this is all my years of going to salons, but to not have such a callous attitude at the reception makes me wonder if I should keep looking. Tenzen you are a Rockstar, too bad about the customer service and corporate policy.

Wow... Where do I start...

I'm currently genderfluid, but if your salon keeps making me beautiful, I'm picking a side. 😂

Carl is an absolute asset. His talents are beyond measure, across the board. Personally I was made to feel welcome and cared for. Professionally, the results are worthy of tears of joy. 🥰

The first time I walked in as my feminine, I was treated like a queen. I walked out with curls that stopped traffic. The cut was uniquily tailored to me, even surprised me.

The most recent time, well, Carl blew me away. I had a big ask; a color job to match my flamingo. (Long story) He absolutely nailed it. Even booked me a follow-up for tweaking, as the pics I shared weren't "up to his standard", the perfectionist. Lol.
I've never felt so beautiful.

Give Carl at Tillicum Chatters all your money.

Front house reception was delightful as well. Highly approachable and warm.

Stay away

My daughter went there wanting very light layers and 1 inch cut off. She came out with face framing that she hates because now she can’t put her hair back or even tuck it behind her ears and extremely heavy layering which she specifically did not want. Not only that but she got about three inches cut off and when we got home she started crying because of how bad it was. I do not recommend going here because this is not the first time this has happened to my family and they over all just do not listen and do what they want…

My stylist Sarah always does a great job

Everyone is so friendly. And Lorraine is very talented. Love this place!

Nicole is always on time, listens to what I want done & always gives a good cut. She doesn't rush the job as some hairdressers do. We chat a bit but she doesn't feel the need to talk through the whole appointment.

I was very happy with the results of my hair I got it cut and full foils . My stylist was Doreen she was very knowledgeable.

Andy was fantastic. So very happy with my hair cut.

The service was incredible

Nicole is awesome and great. I always see her.

Dan

easy to book, great stylist

Had a wonderful blowout and it looked good for days.

I get my haircut at Chatters in Tillicum mall. It is always a great experience. Lorraine usually cuts my hair and does a great job. I highly recommend Chatters in Tillicum mall.

Knowledgeable friendly staff & convenient location

The hair stylist, Miriam, was very good and receptive to my request. I enjoyed talking to her and she was sensitive to my disability and made an effort to listen to my very quiet voice.

Loved the stylist and she did a fantastic job. Steered me away from frying my hair and the results were better than I originally asked for

Doreen was terrific. She was very patient with my requests as she was cutting my hair. I look forward to my future appointment.

Fast friendly service

Lorraine is very friendly, cuts a style that makes me feel good

The lady that helped me was super nice and did an excellent job on my hair. I called and got a spot right away.