Chatlyai Arvostelua 126

Accidently signed up by mistake due to google sponsored search. Couldn't get my account deleted. They kept sending instructions that don't work. Ai support bot replies close to 48 hours after any emails sent. I do not recommend anyone signing up.

Don't use this service! It's a scam! Models claiming to be Claude or ChatGPT are not! The model can't identify themselves and will reply with "I'm an assistant." Subscriptions are non-refundable, even if you accidentally purchased a subscription through deceptive advertising.

SCAM — Impersonates Anthropic Claude via Google Ads

I found this service through a Google ad while searching for "Claude AI".
The ad mimicked Anthropic's branding, so I thought I was subscribing to
the real Claude. I paid for a Pro plan on February 5, 2026.

After subscribing, I tested their "Claude 4.6 Opus" model technically.
It reported a context window of 8,192 tokens — the real Claude 4.6 Opus
has 200,000 tokens. The training cutoff was listed as October 2023,
when the real model has knowledge through 2025.

They are NOT providing the models they advertise.

I contacted support the same day requesting a refund. Denied.

Avoid this service. Use Anthropic's official site: anthropic.com

Its a scam. Stay away. Far away. I signed up by mistake, didn't use it and they didn't want to process the refund.

I subscribed to ChatlyAI by mistake — their branding and search placement make it easy to confuse with legitimate AI platforms like Claude AI. I realized the error immediately and requested a refund before even using the service. They refused.

When I eventually tried using it, the quality was far below what their marketing promises. For $90/year, I expected the "one-stop shop for AI solutions" they advertise. What I got was a subpar product with no accountability. Their only reason for rejecting my refund? "Against our policy."

If you're looking for a real AI assistant, double-check the URL before subscribing. This company relies on brand confusion to capture sign-ups, then hides behind restrictive refund policies, even when you catch the mistake before using the product.

Save your money.

⭐ 1 star — Refused refund for accidental purchase. Avoid.
I accidentally subscribed to Chatly and contacted support immediately to request a cancellation and refund. After days of waiting, I received a generic response telling me accidental purchases are not eligible for a refund due to "non-reversible costs" — with no real explanation or flexibility.
I made no meaningful use of the service. The request was prompt. The refusal was not.
I am now disputing the charge through my bank and filing a complaint with my consumer protection authority. Based on the hundreds of similar reviews here, this appears to be a pattern, not an exception.
I would strongly caution anyone considering this service to read the reviews before subscribing.

They fraudly run ad on keywords like claude and i thought im buying claude accidently and they refuse to refund me even when i didnt even send a single message on the app.

I requested a refund within 2 hours of purchase, which is clearly within their stated 12-hour refund policy.

Despite meeting all the conditions, my request was ignored and no refund was processed.

This clearly shows that the company does not honor its own refund policy.

The lack of response and poor handling of this issue is very unprofessional.

I would strongly advise others to be cautious before subscribing.

It's a scam company. They rank first in the sponsored section, which leads people who don't yet know about AI to sign up, like me, wanting to subscribe to Calide. I paid $95 for a year, and it only lets me ask two questions per day. Their appointments only offer the option to "upgrade" or log out. It's a scam that makes you suscribe by mistake and it’s horrible what you receive after paying.

⭐ 1/5 – Misleading branding

I subscribed to Chatly AI thinking it was Claude, the official AI assistant by Anthropic. The app's branding closely mimics Claude's, and there is no clear disclosure that this is a completely unrelated third-party product.

I only realized my mistake after being charged. This is deceptive to consumers and I would strongly warn anyone looking for Claude to go directly to claude.ai instead.

I have requested a refund and hope it gets resolved, but I can't recommend this service to anyone.

Scam, Basically what all the other reviews said.

Misleading Advertising: They used the trademarked name and branding of a competitor (Claude/Anthropic) to divert customers into a paid subscription. I unfortunately paid for the service this way.

They refused to refund me even though I contacted them almost immediately. Currently aiming to pursue this further.

YOUR RIGHTS:
The "Cooling-Off" Period: In the EU, you generally have a 14-day right of withdrawal for digital services. While companies often try to claim that "starting the service" waives this right, this waiver is usually only valid if they provided a clear, separate checkbox for it—and it does not apply if the contract was entered into under false pretenses (misleading you about what you were buying).

Chatly's Own Policy: Their internal policy actually states that annual subscriptions are eligible for a refund within 24 hours if usage is minimal (typically under 7 messages). If you contacted them quickly, they are violating their own terms.

This company are not accordance with EU Directive 2011/83/EU on Consumer Rights,

This is a scam, i wanted to sign up to Claude, but by some means signed up to this in stead, I am unable to stop my subscription.

This is a complete scam for sure! Those AI tools that are listed doesn't work properly - the quality of the answers are below those given by free models, even though they claimes that they are the latest ChatGPT, Claude, etc. The models cannot read pdfs, forget the questions in the chat, and so on.

Scam, tricks customer into thinking they are subscribing to Claude. Must be sad having to get customers this way.

Misleading Google ad led me to believe they are Anthropic. They refused to give a refund even though I asked for it the same day I signed up and didn't use the product at all

Chatly masquerades as other AI interfaces by paying to be the top search result and creating logos and icons that are similar to ChatGPT or Claude. The company profits off deceptive advertising and refuses to refund anyone they’ve tricked. It’s a scam.

Like others, I mistakenly subscribed to Chatly when looking for Claude, since it was the first to appear on a search for the latter engine. I cancelled minutes later and requested a refund under EU legislation. A week later, all my emails and chat conversations are being ignored, likely to let the 14-day refund period allowed by law expire. A total scam, stay away!

I’m likely one of many online users misled by Chatly. Their branding closely resembles Claude, which led me to believe I was subscribing to Claude. Only after the purchase did I realize I had been signed up for a one-year Chatly subscription.

Despite not using the platform at all, not a single token, my refund requests have been denied. This is misleading and unacceptable.