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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Would very much recommend Chapter Law. This was our first time buying a house so had no idea what we were doing. Charlotte H who looked after our case was incredibly supportive and kept us informed t... Näytä lisää

Yritys on vastannut

Saanut 2/5 tähteä

Chapter Law were frustrating throughout our house sale and purchase. Our solicitor, Beverley, seemed to need a huge amount of chasing to progress anything. When we explained how frustrating the delays... Näytä lisää

Saanut 4/5 tähteä

My experience with Chapter Law was good to begin with, communication with Kerry was clear and smooth, things were going quite well up until the point she went on annual leave. Unfortunately there w... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Chapter Law were recommended to us by our estate agents during our recent house sale and purchase. Initially we found the app somewhat challenging to negotiate, but once we were able to discuss any... Näytä lisää

Yrityksen tiedot

  1. Kiinteistökaupan kaupanvahvistaja

Yrityksen kirjoittama

Chapter Law is a specialist property law firm based in the West Midlands. Our experts are ready to deal with all aspects of property law, including conveyancing, remortgaging, transfers of equity, lease extensions, and more.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

203 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,4

Kaikki arvostelut

(203)

26 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Great communication and expert advise

Great feedback for Aamna and Charlotte who dealt with my house purchase. Clear communications and transparency throughout. Also gave regular updates on the process and made sure the deal completed strongly! Would definitely recommend this agency.

7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Slow start but great finish

The service provided was poor to begin with, staff leaving (3 x different people I had been assigned to and no real movement with the sale of my property. Then Charlotte took over. She was amazing! Very knowledgeable and proactive

7. heinäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

We dealt with a lovely lady named…

We dealt with a lovely lady named Charlotte. She could not do enough to help us. We felt at ease and could not have wished to have a better person dealing with our purchase. We would not hesitate to use Chapter Law again if needed, as long as it was Charlotte. I cannot praise her highly enough. Well done Charlotte

16. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Absolutely dreadful experience with…

Absolutely dreadful experience with Chapter Law, we used them only because AP Morgan had recommended them and I wish we hadn't.

All started well, we sent everything that was needed and they asked for more information about a gift, which we provided. They then called and asked for more information on the gift so we organised to get them everything they'd asked for. We then had a other call to say they weren't sure everything they'd asked for would be sufficient. The main man then called my husband saying he's dropping the case as its too complicated for his team.

I called and him, hoping to find a resolution but he was not willing to speak, he kept reiterating his mind was made up, it was too complicated and he wouldn't be taking our case. He also refused to tell me when our deposit would be refunded into our account until I really pushed it with him and he then agreed he would let us know by COP that day (Friday). The arrogance of the man was unbelievable, he said he understood we were upset but he was just as upset losing commission. I had to explain that at 36 weeks pregnant, I think I was more upset with the stress of having to find a new solicitor.

Friday he called my husband back and said we'd have the money by the end of that day, we didn't. I called first thing Monday morning and the lady explained it hadn't even been processed with the admin team.

We found another solicitor quickly, explained the entire situation and they said Chapter Law were overcomplicating the entire thing.

4. heinäkuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent communication!

My case was managed by Caitlin at Chapter Law who I must say has been the best I've dealt with when it comes to communication and keeping me informed. The case wasn't without it's issues but I found Caitlin to always be on top of things and pro-active with her communications to me. I never had to chase for information. Couldn't recommend more highly! Thanks for all your hard work.

1. kesäkuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great house sale experience

We are very pleased with the service provided by Charlotte and her colleagues when selling our property. Professional and friendly service, kept us regularly updated by phone and email and had a knowledgable yet practical approach towards matters that arose. At the end of the sale process we were very satisfied and thought the costs reasonable too. Thank you.

28. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent Conveyance Experience

Chapter Law and in particular Charlotte Bull and her assistant were excellent. I asked to Complete within 6wks of my offer being accepted and Charlotte went above and beyond to make it happen. Even though I pushed for a very fast Completion, Charlotte was very diligent in her review of the Title and property information. Charlotte communicated with me on a regular basis and made sure that I understood the terms and conditions. I received either an email or telephone response each time I contacted Charlotte. I would not hesitate to use Chapter Law in the future and I highly recommend Charlotte Bull.

28. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

A GREAT EXPERIENCE

I had a great experience with you and I would like to thank you for your help and epilepsy Malcolm who has been a great help thanks Kevin Morris.

31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Caitlin at Chapter Law

Caitlin at Chapter Law was amazing. Nothing was too much trouble, always at the end of the phone and responded to emails instantly. Thank you for all your help. Would highly recommend ☆☆☆☆☆

3. huhtikuuta 2023
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Fantastic customer service.

With the help of Charlotte at Chapter Law, I managed to sell my house stress free. She was always available to talk when I had a question and kept me updated every step of the way. Even down to me not knowing how to fill in certain forms, I gave her a call and she talked me though. Nothing was too much of an issue for her. Genuinely fantastic service from her and the whole team.

31. maaliskuuta 2023
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Poor service

Was recommend by APMorgan when I sold my property. Very poor communication, didn't call back when said they would, slow response to emails. App still showing "enquires" which was October 22. Had 3 solicitors in the end as 2 left. What was supposed to have been a quick sale, as no chain, it took 5 months to complete. Even had to chase completion statement! Would not recommend.

19. tammikuuta 2023
Saanut 5/5 tähteä

Chapter Law Excellent Service

Chapter Law provided an excellent service for the sale of our property.
Daniel Popescu, in particular worked tirelessly in order to achieve our sale in difficult circumstances.
We cannot praise Daniel’s professionalism and diligence enough.
We would thoroughly recommend Chapter Law and Daniel Popescu in particular.

18. joulukuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Dan was amazing

Dan was amazing, often reassured me and made the process of selling the property a lot easier. Thanks Dan! Definitely recommend Chapter Law. Will be using the services again in the future.

6. lokakuuta 2022
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Chapter Law have recently provided me a…

Chapter Law have recently provided me a first class service in helping me sell my Great Aunts house. They kept me informed in a professional and timely manner and ensured that I was always aware of the timescales and actions required. I would happily recommend their services to anyone looking for support in selling their property.

8. elokuuta 2022
Oma-aloitteinen arvostelu

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