Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Fantastic reliable service, phoned through for an order, They mixed up a certain colour of paint for me in minutes. It was waiting for me to pick up there and then. Great friendly customer service, re... Näytä lisää

Saanut 5/5 tähteä

Website is so easy and comprehensive. Telephone support was on hand and despite DPD not fulfilling their part of the bargain, Chapel interiors were really helpful in tracking the paint down and all w... Näytä lisää

Saanut 5/5 tähteä

Brilliant service. Lovely products and a great range . I particularly like the paint and being able to order just a litre , as often we don’t need 2.5 . Will always shop here . Well done and thank you... Näytä lisää

Yrityksen tiedot

  1. Sisustusliike
  2. Maalikauppa
  3. Tapetit

Yrityksen kirjoittama

Chapel Interiors is a proud family-run independent business with over 40 years of experience. Based in the heart of Wilmslow, our store has grown from a passion for premium paints and designer wallpapers, combined with a genuine commitment to outstanding customer service. Now run by a husband and wife team, we’re dedicated to helping our customers create beautiful interiors tailored to their individual needs and personal style. We take pride in our expert product knowledge and the time we spend with every customer whether you're embarking on a full home renovation or just refreshing a single room, we're here to help at every step.


Yhteystiedot

4,4

Erinomainen

TrustScore 4.5/5 tähteä

52 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

On vastannut 100 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 2 viikon sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Fab Service



Paint delivered the next day after order was placed - website easy to navigate with lots of choice and discount codes available for use. Highly recommend.

8. lokakuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Chapel Interiors, a 6 star experience

I have just been provided with exemplary customer service and problem solving by a Lady called Jade at Chapel Interiors, Wilmslow. I am based in the New Forest just outside Southampton. We experienced some paint and wallpaper manufacturer issues which were all sorted quickly and efficiently by Jade who kept me fully informed and ensured prompt deliveries. This quality of service is very hard to find and so i give a very strong recommendation to contact Chapel Interiors Wilmslow for excellent customer service.

18. syyskuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Chapel Interiors

This was the first time I have ordered from Chapel Interiors and it was a great experience. They had 10% off Little Greene wallpaper which was a really good saving, also quick free delivery.

29. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Great service

This is the second time I used Chapel Interiors to purchase The Greene Company paint and the service has been amazing. I enjoyed the 10% discount and the delivery was quick and with no issues.

3. elokuuta 2025
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Don’t bother with faster delivery

Not good. Ordered with faster delivery on a weekend - paint arrived midday on Wednesday. Customer service couldn’t care less - no follow up to see if everything was ok

6. elokuuta 2025
Oma-aloitteinen arvostelu
Chapel Interiors-logo

Vastaus yritykseltä Chapel Interiors

Good afternoon,

Thank you for your feedback, and we’re truly sorry to hear you were disappointed with the delivery timing. We completely understand how frustrating it is when something arrives later than you expected.

Just to explain, our 'Express 1–2 Business Days' service works from the next working day. This means that any orders placed over the weekend are processed on Monday, with delivery following in 1–2 working days. We’re sorry if this wasn’t made clear at checkout, we’ll review our wording to avoid future confusion.

We always aim to get orders to our customers as quickly as possible, and we’ll take your comments on board to improve both our communication and service. If there’s anything else we can help with, please don’t hesitate to contact us.

Kind regards,
The Chapel Interiors Team

Saanut 1/5 tähteä

I would just be mindful that if you buy…

I would just be mindful that if you buy paint from them in my case I bought quarter quarts grey instead of quarter grey. The paint tin was not opened and I hadn’t even taken it out of the box because I saw the delivery note and I contacted them to advise that the paint is Made to order and cannot be returned. I was not aware of this and I do not believe it is identified when ordered.

7. heinäkuuta 2025
Oma-aloitteinen arvostelu
Chapel Interiors-logo

Vastaus yritykseltä Chapel Interiors

Good Morning,

Thank you for your feedback, and we’re truly sorry to hear about your experience.

We understand how frustrating it can be to order the wrong shade, especially when the product hasn’t been opened, and we’re very sorry we weren’t able to offer a return in this case.

Due to the extensive colour palettes offered by designer paint brands, including Zoffany, all paints are mixed to order. This is standard practice across the industry and means the products are classed as bespoke, which unfortunately makes them non-returnable once mixed.

We do our absolute best to communicate this clearly by including our returns policy on every product page and throughout the website, but we’re sorry to hear this wasn’t clear during your ordering process. We will take your comments on board as we continually work to improve clarity and the customer experience.

Once again, we’re extremely sorry for the disappointment caused, and we do appreciate you taking the time to share your feedback.

Warm regards,
The Chapel Interiors Team

Saanut 1/5 tähteä

I bought four paint bottles from them

I bought four paint bottles from them, one of which arrived, and I'm still waiting for the other three. Keep calling them. They will tell you they will update you by email or phone, but you will never get the answer. Now, two weeks later, still nothing has come. Avoid this irresponsible company if you are a contractor or doing something that needs to follow a timeline.

28. huhtikuuta 2025
Oma-aloitteinen arvostelu
Chapel Interiors-logo

Vastaus yritykseltä Chapel Interiors

Good Morning,

Thank you for your feedback, and we're genuinely sorry to hear about your experience.

We’d like to clarify that Fired Earth paints are shipped directly by the brand and not mixed or dispatched from our store, which unfortunately limits the control we have over the shipping and fulfillment process. That said, we absolutely understand how important timely delivery is, especially for contractors or projects working to a schedule and we’re sorry this delay has caused inconvenience.

We do our best to keep customers updated as soon as we receive any information from the supplier, and we’re sorry that our communication did not meet your expectations on this occasion. Your experience clearly fell short of the service we aim to provide, and for that, we sincerely apologise.

Warm regards,
The Chapel Interiors Team

Saanut 5/5 tähteä

Great price and super-fast delivery

I was searching on google for HAMMERITE paint and all of the resulting companies (a) only had smaller size cans and (b) were very expensive. Chapel interiors were one of the few that had the 1 litre tin and the price was excellent - in fact most companies were charging the same price for much smaller tins of this paint.
They processed my order and shipped the tin very quickly and it arrived earlier than predicted .
Great company to do business with 😎

5. huhtikuuta 2025
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Paint arrived the next day

This company offered the paint I wanted at a notably lower price than its competitors. Stupidly, I ordered 5L of the wrong colour, but Jade in customer services promptly rectified my issue and swapped the colour for me. The paint arrived the next day. I will be ordering all future paints from this company. Thank you.

22. tammikuuta 2025
Oma-aloitteinen arvostelu

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