Ordered a chair and received it promptly - within 3 days or so. During assembly, noticed one of the screw inserts was off center, which didn't allow for proper screw insertion. Contacted Support via e... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
My parents ordered bar stools through my email but the stool was too high. Issue is not with the chair but how difficult it is to get hold of customer service. Two emails were sent to send return... Näytä lisää
Yritys on vastannut
The chairs are beautiful. They were very difficult to put together and I had to hire a handyman because it seemed the screws were drilled on an angle. He almost gave ip nut I am grateful he didn’t.
Yritys on vastannut
CIMOTA 26”-30”H Wood Frame Counter Bar Stools Set of 2 Beautiful, well-made stools that look even better in person. The wood frame and neutral fabric give them a modern yet warm feel, and they fit... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Tietoja yrityksestä CHAIRUS
Yrityksen kirjoittama
CHAIRUS: Chairs "R" Us
CHAIRUS started in 2014 with a simple yet powerful idea—to offer a dedicated space where customers can find the perfect chair for every need. Dining chairs, counter & bar stools, sofa, benches, accent chairs and more.
Official Notice from chairus.com
Chairus is an independent brand operating exclusively through our official website www.chairus.com . We currently only sell and ship within the United States.
Shop Here:
Our Promise
Free Shipping & 30-day Return
All CHAIRUS orders include free shipping. Orders are shipped from our U.S. warehouse within 2 business days. We offer a 30-day return and exchange policy (excluding clearance items and gift cards).
Yhteystiedot
Yhdysvallat
- +1 (833) 574-6888
- care@chairus.com
- chairus.com
Spring Sale
4,5
Erinomainen
247 arvostelua
On vastannut 96 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 48 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Impossible to Return Chairs
My parents ordered bar stools through my email but the stool was too high. Issue is not with the chair but how difficult it is to get hold of customer service.
Two emails were sent to send return instructions. I have not heard back from Chairus.
13. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CHAIRUS
Hello Angela,
We are truly sorry for the inconvenience caused to you.
However, we sent an email to your Gmail address on April 15, 2026 to confirm the product status with you; it may have gone unnoticed due to technical issues. Therefore, we have been waiting for your reply.
To avoid any miscommunication, we would like to reconfirm with you: Have both bar stools been assembled? Could you please send some photos of the products for our verification?
You may reply by updating this comment directly or email us at care@chairus.com. We will arrange a return label for you immediately upon receiving your response.
Thank you for your understanding and cooperation.
Warmest regards,
Chairus Team
Vastaus yritykseltä CHAIRUS
Hello Joseph,
Thank you so much for your lovely review!
We’re absolutely thrilled to hear you love your chair!
We look forward to you purchasing another one or two soon, and we’ll always provide you with excellent service.
Enjoy your beautiful chair!
Warmest regards,
Chairus Team
Customer service and product quality…
Customer service and product quality has met my standards! 5 stars✨
8. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello GiGi,
Thank you so much for your 5-star review! ✨
We’re delighted that our customer service and product quality have met your standards.
Your satisfaction means everything to us, and we hope you enjoy your chairs!
Warmest regards,
Chairus Team
Vastaus yritykseltä CHAIRUS
Hello Wendy,
Thank you so much for your wonderful review!
We’re thrilled to hear our chairs are beautiful and sturdy.
We hope you enjoy them for years to come!
Warmest regards,
Chairus Team
Ordering was simple
Ordering was simple, updates came regularly, and my order arrived on time, as predicted with no issues.
30. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello,
Thank you so much for your fantastic review!
We’re delighted to hear that ordering was simple, you received regular updates, and your order arrived on time as expected with no issues.
We truly appreciate your feedback and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Great shopping & shipping experience all around
The chairs are as described. Beautiful, comfortable and extremely easy to put together. They came quickly after ordering. Love it!
6. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Fran,
Thank you so much for your wonderful review!
We’re delighted the chairs are exactly as described—beautiful, comfortable, extremely easy to assemble, and delivered quickly after ordering.
We’re so happy you love them, and hope you enjoy them every day!
Warmest regards,
Chairus Team
I would reorder!
Quick shipping and I absolutely love the bench! It is beautiful and good quality.
30. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Julie,
Thank you so much for your lovely review!
We’re thrilled to hear about the quick shipping and that you absolutely love your bench—it’s beautiful and of great quality.
We hope you enjoy it for years to come!
Warmest regards,
Chairus Team
Beautiful chair
6. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Jay,
Thank you so much for your kind review!
We’re so glad you think the chair is beautiful.
Hope you love using it every day!
Warmest regards,
Chairus Team
Good quality for the price point
Good quality for the price point. Quick delivery.
6. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Bonnie,
Thank you so much for your great review!
We’re happy to hear the chairs offer good quality for the price and feature quick delivery.
We hope you enjoy them!
Warmest regards,
Chairus Team
Very plews f with h the service and…above and beyond
Very plews f with h the service and product. I hav shared my positive experience with all my friends and family
4. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Andrew,
Thank you so much for your wonderful review!
We’re thrilled to hear you are very pleased with our service and product.
We truly appreciate you sharing your positive experience with your friends and family!
Warmest regards,
Chairus Team
Great communication
28. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello,
Thank you so much for your kind review!
We’re thrilled to hear you had great communication with our team.
Your satisfaction is our top priority, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
The chairs arrived quickly
The chairs arrived quickly, I did everything online without issue, I did the optional cost for damage just in case. They were perfect.
27. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Linda,
Thank you so much for your great review!
We’re glad to hear the chairs arrived quickly, your online ordering process went smoothly without any issues, and you opted for the damage protection for peace of mind.
We’re happy they arrived in perfect condition, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Vastaus yritykseltä CHAIRUS
Hello Janeth,
Thank you so much for your wonderful review!
We’re delighted to hear that the quality of the chairs was great and that the delivery was fast.
We hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Vastaus yritykseltä CHAIRUS
Hello Fredrick,
Thank you so much for your wonderful review!
We’re thrilled to hear you’re satisfied with everything!
We hope you enjoy your chair!
Warmest regards,
Chairus Team
I Love It!!!!
Ordered a chair and received it promptly - within 3 days or so. During assembly, noticed one of the screw inserts was off center, which didn't allow for proper screw insertion. Contacted Support via email and provided pictures of the issue. Received response the same day to advise another chair was being sent to me at no charge. Received the replacement chair within 2 days. It's assembled and looks great!!!!!
8. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä CHAIRUS
Hello Errol,
Thank you so much for your detailed and kind review!
We’re glad your chair arrived promptly within about 3 days.We sincerely apologize for the off-center screw insert that affected your assembly experience.
We’re very happy to hear our support team responded quickly and sent a replacement chair free of charge!
Your satisfaction means a lot to us, and we hope you enjoy your new chair!
Warmest regards,
Chairus Team
The chairs are beautiful
The chairs are beautiful. They were very difficult to put together and I had to hire a handyman because it seemed the screws were drilled on an angle. He almost gave ip nut I am grateful he didn’t.
31. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Jerre,
We are truly sorry to hear the chairs were extremely difficult to assemble, especially with the misaligned screw holes that caused you so much trouble.
We are so glad you and the handyman didn’t give up in the end! Please feel free to contact our service team at care@chairus.com if you have any further questions or issues.
We truly appreciate your support and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Chairs are a good value for the money
Chairs are a good value for the money. Came quickly, no issues. Would purchase again.
1. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello,
Thank you so much for your wonderful review!
We’re delighted to hear the chairs offer great value for money, arrived quickly with no issues, and that you would purchase from us again.
We truly appreciate your support and hope you enjoy your chairs!
Warmest regards,
Chairus Team
Fast delivery and loveeee product
1. huhtikuuta 2026
Vastaus yritykseltä CHAIRUS
Hello Jill,
Thank you so much for your awesome review!
We’re absolutely thrilled to hear your order arrived fast and that you loveeee the product!
It means so much to us, and we hope you enjoy your new chairs!
Warmest regards,
Chairus Team
Vastaus yritykseltä CHAIRUS
Hello Kris,
Thank you so much for your wonderful feedback!
We’re absolutely thrilled to hear you love the chairs and are impressed with their great quality!
It means the world to us, and we hope you enjoy them for years to come!
Warmest regards,
Chairus Team
My chairs arrived promptly and very…
My chairs arrived promptly and very well packaged. I was very impressed!
My husband didn't like the idea of putting them together. Haha!
But, they are very attractive and very well made!
So far, no complaints! Very satisfied!!
30. maaliskuuta 2026
Vastaus yritykseltä CHAIRUS
Hello,
Thank you so much for your amazing review!
We’re thrilled to hear your chairs arrived promptly and were very well-packaged — it makes us so happy to hear you were impressed!
The attractive design and quality craftsmanship mean a lot to us.
We’re so glad you’re very satisfied with your purchase and have no complaints so far! Enjoy your new chairs!
Warmest regards,
Chairus Team
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