I placed an order on 6/20/26 for $195.02 for two dogs and never received merchandise or certificates! The company doesn't respond to emails and their online support form just gives an error as well as... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
These folks are great humans! They are 100% responsive and compassionate . What an unexpectedly joyful experience dealing with them. I am in no way connected with their company and do not profit f... Näytä lisää
I had an amazing experience with SDCA! They where incredibly helpful and friendly. Adam went above and beyond to make sure I was satisfied, and he resolved my issue quickly. I had inputted the wrong D... Näytä lisää
We have used this company for years, but their recent response was above and beyond our expectations. We have recently moved from California to Los Cabos, Mexico. Unfortunately, someone lifted my wall... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
At SDCA our mission is to increase the freedom and quality of life for people with special needs. We aim to heighten the recognition and rights of working dogs and their handlers. Get your service dog certification or ESA with the team of experts at SDCA. We provide same-day digital IDs and certificates, engraved tags, vests, ...
Yhteystiedot
1416 Dr. Martin Luther King AV NE, 87106, Albuquerque, Yhdysvallat
- 505-681-6888
- contact@certifymydog.com
- certifymydog.com
4,0
Hyvä
232 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Ei ole vastannut huonoihin arvosteluihin
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Continued Valuable Service thru the years
I used your services for my first Service Dog, Sam, who crossed the Rainbow Bridge in 2020. Today, I have another Service Dog, Anna, and I am once again more than happy with your products, service and quick process time. Great, caring and helpful Customer Service!
3. toukokuuta 2023
These folks are great humans
These folks are great humans! They are 100% responsive and compassionate . What an unexpectedly joyful experience dealing with them.
I am in no way connected with their company and do not profit from this review. I just have so many bad experiences in this crazy cold world and want to thank them for what they do.
24. huhtikuuta 2023
Adam was very helpful and patient would…
Adam was very helpful and patient would definitely recommend very fast service
27. huhtikuuta 2023
Very happy with service.
6. huhtikuuta 2023
Fast, professional service
Called with question same day I placed order, extremely nice and super fast service.
24. huhtikuuta 2023
I must say they are truly amazing
I must say they are truly amazing. I was able to speak to someone to correct a mistake I made & he was absolutely awesome & very helpful! I’m truly glad I made the choice to do business with them & would truly recommend them to everyone.
24. huhtikuuta 2023
Really bad
Really bad, i paid so much on the delivery and you've sent it to the other side of the countrey, you are not responding to any of you supporting email or help on the matter, really disappointment experience,
and after i've paid too much on this shipping 75$ i've to drive 3-4 hours to get my package ?!!?! which i need free day to do it, really really bad experience
Why you've requested shipping address if you are not sending it to the shipping address ??!!?
17. huhtikuuta 2023
Vastaus yritykseltä Service Dog Certification of America
Hello Omer, have you checked your spam? All emails you have sent have been responded to very promptly. With all due respect I am not sure what you are referring to so I will paste all correspondence concerning this matter. The time stamp on the first email is a 15-minute response and the second email 45 minutes and that was after a call to DHL.
From: Omer Tamir omerXXXXXXX.com
Sent: Thursday, April 20, 2023 10:29:37 AM
To: Service Dog Certification of America
Subject: Re: Your service dog order is complete
Why do i got a message to pick the package from the airport?!?!!!
Ive paid 75$ usd for the delivery to my house , what’s going on ?!
Ill be waiting to your response asap!
From: Service Dog Certification of America
Sent: Thursday, April 20, 2023 10:46:26 AM
To: Omer Tamir omerXXXXXXX.com
Subject: Re: Your service dog order is complete
Hello Omer, I’m not sure why they’re asking you to pick it up. Have you ever had an international package delivered before? It can take a bit of time to get through your country’s customs and this might be a way of expediting. I'm really not sure but this service actually cost us $93.35. I apologize for any inconvenience you may have but we shipped your package to your house address. Attached is a copy of the shipping label. I’ll try and inquire as to why they are asking for you to retrieve it and get back to you. Thank you for your patience, Adam
Feel free to reach us at:
505-681-6888
From: Service Dog Certification of America
Sent: Thursday, April 20, 2023 11:24 AM
To: Omer Tamir omerXXXXXXX.com
Subject: Re: Your service dog order is complete
I just got off the phone with DHL and the package will be delivered to your address tomorrow. The confirmation number is 750848464 and the phone number for DHL Israel is 700707345 If would like to call and get a better idea of what is transpiring please call this number and provide them with the confirmation number. From what I understand you get it that much sooner by picking it up at a location. Please let me know if there's any other issues or concerns you may have. Thank you, Adam
Feel free to reach us at:
505-681-6888
Perfect customer service when needed most
Adam from CertifyMyDog helped me alot - I needed certification documents shipped urgently to Israel, for a flight with my dog to medical treatments abroad. I've ordered "Delux Service Dog Package"and used USPS shipping. Unfortunately, entire package was lost somewhere along the way, and USPS cannot locate it. As I still needed those shipped urgently to Israel, I contacted Adam on the matter - He handled this immediately, offered another expedited shipping via DHL this time, and the package made it to Israel within 2 days. *If you ship to Israel, DO NOT USE USPS, DHL Only!* As they have local delivery center here and couriers of their own. Thank you Adam for saving the day! And cheers for a perfect costumer experience.
18. huhtikuuta 2023
Amazing service very quick response
Amazing service and very quick response, I made a mistake and it was fixed with no problems, got all the help I needed. Very grateful, totally recommend :)
18. huhtikuuta 2023
Easy to enroll and the package arrived…
Easy to enroll and the package arrived quickly.
11. huhtikuuta 2023
i didnt recieve the dog tags or the…
i didnt recieve the dog tags or the collar that was supposed to come with it. Other than that the vest is a tad to big but all looks amazing all the way to the key chain id mini cards
10. huhtikuuta 2023
Unbeatable service
Adam was great on the phone, patient and super helpful!!
He explained to me the mistake I had made and sorted it out while making the wait pleasant.
Invaluable assistance!!
THANK YOU!
5. huhtikuuta 2023
WOW - AMAZING - FANTASTIC
WOW, ABSOLUTELY AMAZING! Words cannot describe the wonderful experience I have had with this company. Here are a few words to describe this company: Magnificent, FIVE STAR excellent customer service, very responsive. I am so honored to have met such an amazing and compassionate person. Thank you so much from the bottom of my heart!!!
21. maaliskuuta 2023
The customer service was wonderful.
The customer service was wonderful! Adam was extremely helpful! Thank you!!!
20. maaliskuuta 2023
Service was great
Service was great. All information was very helpful. Very good quality on all items. Delivery time was also very good.
22. maaliskuuta 2023
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