My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appoi... Näytä lisää
Yritys on vastannut
Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a... Näytä lisää
Yritys on vastannut
Traci has been my therapist for 7 years now, I’m truly happy with her assistance
Certapet has been fabulous for me, my family & most importantly my dog! Navigating complex issues such as housing, traveling, flying, etc— with your dog is no joke. It can be really overwhel... Näytä lisää
Yritys on vastannut
We coordinate with a national network of licensed mental health professionals to evaluate the need for Emotional Support Animals to support the mental health of the individuals. We are not a "rubber stamp" and are committed to only recommending Emotional Support Animals where there is an actual need. We believe some solutions are better and more simple than mind-altering pharmaceuticals. We believe pets are family.
2600 South Shore Blvd, Ste 302, 77573, League City, Yhdysvallat
On vastannut 100 %: iin saamistaan huonoista arvosteluista
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Traci has been my therapist for 7 years now, I’m truly happy with her assistance
I love Certa Pet and have been using them for the last 4years. They now text before your application expires which is a huge for me because I don’t always check my email. Thanks Certa Pet!

Vastaus yritykseltä Certapet
Debra Foley is amazing. She is so easy to talk to and offers such an amazing perspective.

Vastaus yritykseltä Certapet
I really don't know what to say except thanks to certapet I get to keep my dog. They not only found me someone to help me and did it expeditiously

Vastaus yritykseltä Certapet

Vastaus yritykseltä Certapet
The Certapet experience was great. The process was very easy and very thorough. Certapet representatives are very knowledgeable and provide professional one on one attention and quick response time. You are matched with a therapist who was also very thorough, professional and easy to talk to.

Vastaus yritykseltä Certapet
It was a great experience. Dr Brown was very helpful and everyone was very friendly.

Vastaus yritykseltä Certapet
I have used this service for the last three years and Ebony Walker has been very good and I really appreciate it sometimes this can be a very difficult thing so I’m glad that she always helps me out!

Vastaus yritykseltä Certapet
Dr. Brown is very easy to talk to. The app is easy to maneuver through.

Vastaus yritykseltä Certapet
This was an amazing experience very easy and quick!

Vastaus yritykseltä Certapet
My experience was great because the therapist, Dr. Montgomery was very kind and supportive of my situation. She put me at ease because I couldn’t have my pet until I received the letter. My next appointment I was approved to get my emotional support pet home! I am so glad I made this call.

Vastaus yritykseltä Certapet
Seamless process! The therapist that called me was amazing!

Vastaus yritykseltä Certapet
I got my esa letter amazingly quick very nice and respectful will recommend co workers !!

Vastaus yritykseltä Certapet
They are great! No complaints at all. Dr. Ann is outstanding!!

Vastaus yritykseltä Certapet
Immediate response
Communication and accesibility of information
Profesionalism, caring, emphaty and diligence in the process.
Thank you

Vastaus yritykseltä Certapet
I could not have been happier with my therapist and the entire process! Haley listened and asked appropriate questions. She was kind and caring!

Vastaus yritykseltä Certapet
It was easy and amazing my therapist was very helpful and things I didn’t understand she made sure I did

Vastaus yritykseltä Certapet
Erin Mooney was my LICSW, for my original submission as well as my renewal / “promotion”. My dog was originally approved as an ESA, Erin took the time to explain the differences between an ESA and a PSA. Originally, we agreed my dog needed to work on a few things before he would be considered a PSA. We worked for a year on training and he is now a PSA. It was great to have continuity of care with Erin.
She also took time to discuss rules and regulations that apply to service animals. 🐕🦺
Positive experience all around

Vastaus yritykseltä Certapet
CertaPet.com was a major disappointment and did not deliver the professional, reliable ESA letter it promises. The document I received felt generic and rushed, lacking personalization and the clarity you would expect from a legitimate service. Instead of feeling confident using it, I was left questioning whether it would actually be accepted if reviewed closely.
Customer support was equally frustrating. Once payment was made, responses became slow and vague, offering little real help or reassurance. For the high price they charge, the lack of transparency and follow-up made the entire experience feel like a waste of money. I would not recommend CertaPet.com to anyone looking for a trustworthy ESA letter service.

Vastaus yritykseltä Certapet
Great experience and explanations

Vastaus yritykseltä Certapet
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