Very easy to navigate on the website, super fast delivery by DPD. This was the second time I've ordered from this website and both times I was very happy with the delivery and the products I've ordere... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
I found CeltiCook when looking for new office speakers. I did my research and knew exactly what I wanted. I was happy to find CeltiCook and the fact they were cheaper than other places made it more ap... Näytä lisää
Yritys on vastannut
Very quick and sensible responses to my many questions pre-purchasing. I stupidly ordered an unsuitable item, despite having been warned that it might not be right, but they willingly offered t... Näytä lisää
Yritys on vastannut
Purchased the Dreame H12 vacuum/mop two weeks ago and it is an amazing product but also amazing service. The product was delivered to me the very next morning(even during a weather warning). So easy t... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
In 2023, Celticook emerged as a distributor and retailer of handpicked high-tech home appliances, enriching your life with convenience and joy. Partnering with renowned brands, we curated cutting-edge innovations, including Dreame's advanced robot vacuums and handheld vacuums for effortless cleanliness. Navee Tech pioneered sleek and eco-friendly electric scooters, while Supor blended modern design with culinary excellence in high-quality kitchen appliances. Ugreen focused on connectivity and convenience with a wide range of tech accessories and smart home solutions, seamlessly integrating technology into your daily routines. Experience the elevated living brought by Celticook's carefully selected high-tech products, transforming your home and enhancing your family life.
Yhteystiedot
403, Nesta Business Centres Sandyford, D18 A094, Dublin, Irlanti
- 0874846410
- Connect@celticook.ie
- celticook.ie
4,9
Erinomainen
200 arvostelua
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Genuinely amazing website
Easy to purchase and it’s a good website although the delivery has taken atleast 4 days now. It still hasn’t come but I’m hoping it comes by tomorrow atleast.
EDIT: They misdirected the order and now I have to wait another weekend and a few days for it to come… (This is an issue with AnPost)
UPDATE: CeltiCook gave me compensation of 20% for my order regarding the issues with delivery and sent me another carrier with next-day delivery… Everything is sorted now and I am extremely happy with my purchase and these retailers! Went from 3 stars to 5 stars after their great communication and help :)
6. helmikuuta 2025
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Ali,
Thanks for this update. Your experience and journey with us really matters, this is not the first time we have problem with anpost delivery, we decide to use DPD for all the future delivery once our anpost stamps used up. Thank you for raising our attention for the concerns of speedy shipping and we finally decide to change, even it will increase our shipping cost.
Best Regards!
Alan
Dear Ali,
Yes, it is true, we are sorry about this. wondering why anpost can not deliver it to the right address, it has been sent back with anpost update, let me figure it out and to compensate this late delivery, we will give you a call and send another one with DPD, sorry again.
08 February 2025 08:33
Your post has been sent to the wrong delivery office. We will still get it to you. It is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
07 February 2025 20:12
Your delivery has been sorted DUBLIN PARCEL HUB, DUBLIN 12
07 February 2025 20:01
We have your item and will process it for delivery DUBLIN PARCEL HUB, DUBLIN 12
07 February 2025 11:26
Your delivery has been sorted DUBLIN 18 D.S.U., BALLYOGAN ROAD
07 February 2025 11:24
Your post has been sent to the wrong delivery office. We will still get it to you. It is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
Best Regards!
Dear Ali,
Thank you for the comments and we understand speedy matters and our customer expectation matters.
we review the case and find the following breakdown of shipping for your reference, we will try to improve our carrier service by find faster carrier, and we will try our best to dispatch in the same day, thanks for your comments. Normally we did realy fast near Co,.Dublin as we deliver by ourselves, but as the address far from Dublin, like Ballyhaunis, we have to use carrier. Sorry again for under your expectation.
1. Order placed on Saturday, 1 February 2025 at 9:15;
2. on Monday, 03 February 2025 14:52 we dispatched to anpost and Anpost have your item and will process it for delivery
4. 04 February 2025 18:00; We have collected your item, it is now in DUBLIN 18 D.S.U., BALLYOGAN ROAD
5. 04 February 2025 21:39; Your delivery has been sorted
6. 04 February 2025 21:40; We have your item and will process it for delivery
7. 06 February 2025 02:19; Your delivery has been sorted
Best Regards!
Alan
Very straightforward- ordered that…
Very straightforward- ordered that morning and it was delivered in the afternoon
27. tammikuuta 2025
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi JJ,
Thank you for the positive comments, cheers!
Alan
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Mr Doyle, Thank you for the positive, we are trying our best to make your purchase easier and care for your feeling. Product is not always perfect we know, but we will try our best to make you satisfied. Cheers!
Fantastic service and super friendly…
Fantastic service and super friendly staff! Everyone was incredibly helpful and went above and beyond to ensure I had a great experience. Highly recommend this place for their professionalism and welcoming attitude!
6. joulukuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi my happy customer, thank you for the positive review and we matter what our customer feel, our target is to start business with care of our customer, not a single way of profit, thank you for being nice to us.
Alan
Great service
Great service, quick delivery, a pleasant experience when ordering!
28. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Emmet, Thank you for being nice to us, we will try our best to make every customer happy with us. cheers.
Brilliant
Great service and my delivery arrived on time without any hiccups. Will definitely be using CeltiCook again. Great to be dealing with an Irish company. 🟩⬜️🟨
20. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear, thanks for the review and we will do our best.
Amazing service!!
Amazing service!!!
100% recommend Celticook. A few others mentioned that the site can look a bit off as it just sells a few random chinese products. And as they have also said, it's 100% genuine and the prices are the best around. They replied super fast on their live chat, my order was delivered in less than 24hrs... crazy service!
22. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Ross, Thank you for the positive comments, as a start up from 2023, we were born just one year, the insight is right as it might be seen as a fraud website as spam is so populiar today. We have dreame here for sale is 100% from the brand and factory, that is why the price is good. we are expanding our sku by focusing on home cleaning improvement and pet care imporvement, we are trying best to do great value, fast delivery, elite customer care, with the upgrade of home care, we might grow up, but not easy, thank you for all the support, every little help us a lot, we will not let you down, please feel free to contact and we are here to help.
Best Regards!
Alan
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Thank you Nora, I hope you enjoy to use H12 and please find us here to help if any problem, thanks.
Best Regards!
Alan
Great experience …
Great experience and I got the delivery within a few hours of ordering!!
11. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Sujit, Thank you for being kind to us, speedy delivery is we are trying the best, as the high spending item is a big decision, we think premium service should reflect samilar value, we are trying to make the journey well as no perfect product, please feel free to call us for any problem, we are here to help.
Best Regards
Alan
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Nikolay, Thank you for the review and we are happy to help, please come back to us if any problem, thanks.
Genuine Excellent Service
I specifically wanted this robot vacuum as I am familiar with the Dreame brand which is brilliant. I could not find the vacuum at a lower price anywhere else. Adam, who helped me with the purchase, took extra care and help me through the purchase process, and arranged delivery to my closest post office (I have trouble with parcels delivered at my home address). I Received Excellent Service, and Adam went Above and Beyond to help me. Will recommend CeltiCook to anyone looking to buy one of there products. The robot vacuum works so well it is really amazing.
9. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Robert, Thank you so much for being nice to me, and Thank you for helping this start up business, without your kindness, we will not provide our effort to make everything happen, cheers and find back us if any problem of L10s Pro, we are here to help.
Alan
Great experience
Great experience. I had a couple of questions on the product before ordering that were answered very quickly. The whole process was smooth and delivery fast.
11. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Maria,
Thank you for being patient with us, this is high spending item and it is great to have questions, we are more than happy to answer any questions and always to be ready to help, keep us informed if any problem.
Josh
Good and trustworthy
I rang the company as I never heard about them before.
They offered me to pick the product in person and pay during collection, which gave me confidence.
Transaction was smooth and the robot cleaner is brilliant.
12. marraskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Daniel, You are right, we also experiencing a lot of spam online, this is popular today and not always safe to pay online. I got a call from a couple who told me they paid online in Aliexpress and the store told them to call my number, I have to say sorry to them as they met a spam, hope everyone is away from spam and be careful with online purchase.
Alan
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Barbara,
Thank you for being nice to us.
We are not doing well this time, sorry, sometimes dpd will pick up late, sorry for your waiting till Wednesday.
We will review the case and try to improve.
Best Regards!
Alan
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Rob, Thank you so much for buying from us, I hope you enjoy the dreame H12 and any problem we are here to help, thanks.
Alan
Excellent service and very fast
27. syyskuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Dear Gonzalez, Thank you so much for being kind to us, we will try our best to make your buying and aftersale Journey more than happy, please find us if any problem, your feeling matters to us.
Josh
Great customer service
Let me know it was going to be delay and asked if i wanted a refund or give a small cash back for the inconvenience. Delivered right into my house by himself.
6. elokuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Henrique, thank you for being nice to me and sorry for the delay, I hope you enjoy the headphone of Edifier as I know the brand well 20 years ago.
5* contact and after sales service
Very good contact and after sales service, very helpfull with any issues, some nice items to buy. That's the sales man you would like to deal with.
8. elokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Thank you JZ, Thank you for being such a nice customer :)
Alan was great
Alan was great, gave us all the support to choose a good option since from begin util the delivery. Was a nice experience
21. heinäkuuta 2024
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Thank you Emerson for being nice to me, I hope you enjoy to use the V50, and be safe is first priority, we would like to support after sale any time.
Vastaus yritykseltä CeltiCook Modern Essentials Ltd
Hi Wojciech, Thank you very much, we appreciate your support with the second order and will add you in our VIP program with extra 15% discount for all future order, VIP purchase link will be shared shortly.
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