CASO Design UK Arvostelua 186

Our Caso Design HW660 hot water dispenser failed after two and a half years. The warranty is only two years - which is low for a £130 appliance - and the company offers no help at all beyond that. With no repair or spares service this has just become expensive, short-lived electronic waste. I thought this was pretty irresponsible for a manufacturer in 2025, but they tell me they are only a retailer, and not the manufacturer! Yet their website says: ‘CASO Design has been at the forefront of innovative kitchen technology since 2003 with the goal of creating kitchen appliances that are a pleasure to use.’ Beware their website product reviews too - it seems they don’t accept negative ones! A poor product from a dishonest company.

Very well made product (one cup water heater) that looks good and functions as advertised

We are very happy with are new product

The item has not been delivered - currently 3 working days overdue and counting and customer services have not responded to my 2 emails asking about this. Not sure what to do next. No item. No response. Very expensive mistake!

great product, fast delivery

I was torn between a new kettle and the CASO hot water dispenser. I am so glad I chose the CASO. It’s so much quicker than a kettle, so easy to use and looks stylish.

Early days, but so far all good. Quick delivered, easy to set up, working as expected. A nice addition to the kitchen, hopefully will stand the test of time as not cheap for effectively a kettle replacement.
No issues so far.

Great price and super quick delivery

Spoke to customer services reference return -very helpful and professional. Easy return options. Such good service that I immediately ordered a replacement.

CASO hw 770 brilliant machine,
well built looks lovely in the kitchen. Fast delivery

Just what I wanted. Works really well.

Love the Caso water heater, much quicker than a kettle. Finding it more difficult to hold a kettle as I get older, and dangerous with boiling water in it. The delivery was next day, excellent service!

Still haven't received product or notification of delivery date one and a half weeks later.

Have patience as they need to have stock waited 2weeks before I received my hot water dispenser.

Still waiting on order , supposed to be next day it’s now the end of the week.

Really smart water heater and quiet too, plenty options for temperature and quantity of hot water dispensed.
First class packing and delivery, can't fault.

Was originally looking at a different brand but it was very expensive for less items. The German engineering and price and the fact that there were more receptacles convinced us to buy CASO. Very happy so far.

Fast delivery. Seems to be a well designed microwave. Flatbed design is a winner, and the Micro+Grill function makes cooking burgers or sausages easier. The microwave cooks, and the grill chars the surface.

The interior is stainless steel, which I hope bodes well for longevity, but only time will tell.

I wish the quick start and stop buttons were bigger than the other buttons to speed up instinctive operation, but nothing is perfect. Still a 5 star for me based on my experience so far.

I took the opportunity of a seasonal discount from Caso to upgrade my hot water dispenser and must say that the Caso HW 770 Turbo has been a revelation. I have been using it for two weeks now.
It looks very sleek and the build quality is excellent. It's digital display is really clear and the customisable options for hot water and volumes spot on. It is very quiet compared to my older one and was a simple 'plug and play' to set up.
Overall, a fantastic product and one that I would highly recommend