The glass top on my Covet desk has just exploded, after 3 years. Case tell me that this is a known hazard of toughened glass, so it’s obviously my fault for buying a product which is dangerously unsaf... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Bought a bed and a few other things. Unfortunately, I am pretty underwhelmed with the service overall. The experience did not match those of other brands that sell similar, design-focused, aspirationa... Näytä lisää
Yritys on vastannut
We ordered four chairs. The products were all very well packaged. One back had a minor flaw and Case switched over the back without argument. Also needed one replacement screw which they also posted... Näytä lisää
Yritys on vastannut
Chairs been shipped from UK to Germany in a breeze. Crates in top condition, the content perfectly wrapped and immaculate as the company’s pre- and aftersales service & communication. The chairs are e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Good design as standard. Case Furniture is the vanguard of creativity, winning international awards for its modern furniture and designs.
Yhteystiedot
23 East Hill, SW18 2HZ, London, Yhdistynyt kuningaskunta
- +44 (0) 20 8870 4488
- info@casefurniture.com
- casefurniture.com
3,3
Keskitasoinen
381 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Magnificent product and very nice and…
Magnificent product and very nice and efficient customer service
5. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback!
All the best,
Case Furniture Team
Delighted customer
Carefully packaged. Fantastic quality. Extremely happy with the purchase of our dining chairs.
3. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback. We are glad you like your dining chairs as much as we do!
All the best,
Case Furniture Team
Vastaus yritykseltä Case Furniture
Thank you for your feedback.
Look forward to hearing from you again soon.
All the best,
Case Furniture Team
Great service and prompt delivery
Great service and prompt delivery! Good communication with updates for the delivery day. The item was well packaged in a sturdy box. Thank you!
2. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback Malin! We're glad to hear how great the delivery service was.
All the best,
Case Furniture Team
Great service
Great service - the chairs I bought were in stock (so not long lead time), were delivered quickly and are exactly how described on the web site. I'm very happy.
2. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback - it means a lot!
All the best,
Case Furniture Team
Brilliant company
Brilliant company, who delivered my furniture on time and always kept me in the know.
2. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback Anthony! We're glad to hear how great the delivery service was.
All the best,
Case Furniture Team
Lovely product
2. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thanks for your feedback!
All the best,
Case Furniture Team
Case furniture Purlin rug
Small, but well chosen range of products. Quality seems good and the photographs on the website were accurately representative of the delivered article. Communication was good and delivery prompt with no issues whatsoever.
2. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback Richard! We're glad to hear how great the delivery service was.
All the best,
Case Furniture Team
Prompt safe delivery.
Prompt communication after ordering to arrange delivery. Chairs arrived wrapped and cushioned to prevent damage in transport. Box used was sturdy with reinforced edges. The Profile chairs were new and spotless and super comfortable to eat around a table.
1. helmikuuta 2021
Vastaus yritykseltä Case Furniture
Thank you for your feedback Nilesh - it's really appreciated!
All the best,
Case Furniture Team
Excellent Service
We bought the Mathew Hilton Table from Case furniture, The quality of the table is excellent. The service was very good. Delivery was around two weeks as it states in the website. IT was installed here in the house and all the cardboard's was taken away that was handy. I highly recommend.
20. tammikuuta 2021
Vastaus yritykseltä Case Furniture
Hi Shahrad,
Thank you for your feedback - it means a lot!
All the best,
Case Furniture Team
Best 'Case' scenario
The Case furniture 'authentic new production' of Robin Day's '675' Chair is absolutely beautifully realised. Approved as it is by the Robin and Lucienne Day Foundation, I was delighted when I unboxed it at the shear quality of the manufacture. Every detail is perfect from the very mid century 'Elum' wool upholstered seat and with tiny improvements like the brass fixings on the bent ply arm/backrest I suspect these are better than the 1952 originals. This is a chair I have always wanted to own and finally I have one for my new home office. Case allowed me to save on delivery costs by collecting from their warehouse in Croydon. Great company, good communication and a pleasure to deal with.
15. tammikuuta 2021
Vastaus yritykseltä Case Furniture
Hi Ben,
Thank you so much for your feedback. We are so pleased that you love your 675 Chair as much as we do. Look forward to hearing from you again soon.
All the best,
Case Furniture Team
Vastaus yritykseltä Case Furniture
Thank you for your feedback.
Look forward to hearing from you again soon.
All the best,
Case Furniture Team
Vastaus yritykseltä Case Furniture
Thank you for your feedback - we will pass on your message to Anna!
All the best,
Case Furniture Team
Vastaus yritykseltä Case Furniture
Thank you for your feedback - it means a lot!
All the best,
Case Furniture Team
New rug
I recently purchased a rug from Case & I ve been very happy with their customer service & the quality of the rug . I ll definitely use them again in the future .
13. tammikuuta 2021
Vastaus yritykseltä Case Furniture
We are very pleased that you are loving your new rug!
Look forward to hearing from you again soon.
All the best,
Case Furniture Team
Love this desk
Love this desk. Excellent quality construction and perfect size for my home office environment. I highly recommend it.
1. tammikuuta 2021
Oma-aloitteinen arvostelu
Vastaus yritykseltä Case Furniture
Thank you for your great feedback Edward - it really makes a difference! We are glad you love the desk as much as we do.
All the best,
Case Furniture Team
Great customer service
Great customer service. Great communication and prompt delivery. Will probably buy again. Thanks.
23. joulukuuta 2020
Vastaus yritykseltä Case Furniture
Thank you for your feedback Lawrence. We look forward to hearing from you again!
All the best,
Case Furniture Team
The whole experience from order to…
The whole experience from order to delivery handled with care and attention. The order arrived in excellent condition, complete in every screw and fitting, on time and with a helpful, cheerful and communicative driver. Assembly instructions were easy to follow.
20. joulukuuta 2020
Vastaus yritykseltä Case Furniture
Thanks for your feedback Philip! We hope your Lap Shelving is a beautiful addition to your home. Look forward to hearing from you again in the near future.
All the best,
Case Furniture Team
Read this: they're exceptional
Delivery 4 days earlier than anticipated, assembly in situ, product is fantastic, 2 weeks faster than anyone else stocking the product in the UK, exceptionally friendly and efficient customer service. What's not to love. Will come back here ASAP, one of the most positive retail experiences I've ever had, AND during covid. Kudos!
19. joulukuuta 2020
Vastaus yritykseltä Case Furniture
Thank you for your great feedback Ferdinand - it really makes a difference! We are glad your experience with us went well from start to finish. We look forward to hearing from you again in the future.
All the best,
Case Furniture Team
Bought a large rug
Bought a large rug. The whole process was 'as advertised ' from start to finish. Excellent value, good communications and speedy delivery on the appointed day. Will certainly shop with Case again .
19. joulukuuta 2020
Vastaus yritykseltä Case Furniture
Thank you for your feedback David & Catherine. We are glad you are pleased with your rug and we look forward to hearing from you again in the near future.
All the best,
Case Furniture Team
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