Went in to the Towcester branch to test drive a car with my family, greeted immediately by the team and was able to look at the car before Ariz came back from a previous test drive. Ariz was absol... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Don’t fall for the reviews on this. Only thing they care about is you giving them a 5 star on trustpilot in front of them. Car was advertised to have these “best features” which they didn’t and now we... Näytä lisää
Yritys on vastannut
Jay gave us an excellent service throughout the part exchange and purchase of a new car. Kept in contact and up to date with information. He and Carsa were able to work around our needs.
Yritys on vastannut
Really great service from Jordan at Towcester sorted a small paperwork issue we had our end. Very knowledgeable about all the products and warranty’s on offer very friendly and can’t do enough for the... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Welcome to Carsa – car buying, made refreshingly simple. At Carsa, we’re all about taking the hassle out of finding your next car. With over 2,000 quality used vehicles in stock - each priced to be competitive (typically around £700 below market), you can browse with confidence, knowing you’re getting real value without the back-and-forth. From everyday runarounds to premium favourites like Mercedes, Audi, BMW, Land Rover and Volkswagen, there’s something here for every lifestyle and budget. We know buying a car can feel like a big step, so we’ve made it as straightforward as possible. You can buy online, in-store, or over the phone—whatever works best for you. Plus, with flexible finance options, part exchange available, and a 90-day warranty included as standard, you’re fully supported from the start. Every car is carefully prepared through thorough mechanical and cosmetic checks, so it looks great and drives exactly as it should. No shortcuts, no surprises—just cars you can rely on.  And when it comes to trust, our customers say it best. With an Excellent Trustpilot rating, we’re proud to deliver an experience that feels transparent, helpful, and genuinely customer-first. Got a car to sell? We’ll give you a competitive price and make upgrading simple and stress-free. With locations across the UK and our nationwide Reserve & Collect service, you can secure your car online and pick it up at a store that suits you. Prefer delivery? We can bring it straight to your door. Carsa isn’t just about selling cars—it’s about doing things differently. No pressure. No jargon. Just a better way to buy.
Free 90 day warranty
Yrityksen kirjoittama
- We’ve got you covered, every step of the way.
- Drive away with confidence thanks to our 90-day warranty, included with every car - plus the option to upgrade to extended your warranty for extra peace of mind. We believe in keeping things clear and honest. That’s why every car comes with full details you can trust, including an HPI certificate and verified mileage, all available to view online before you buy. Behind the scenes, every vehicle goes through a thorough mechanical and cosmetic inspection in our dedicated preparation centre. So when you choose Carsa, you’re choosing a car that’s been carefully checked, properly prepared, and ready for the road. No pressure. No surprises. Just a better way to buy your next car
Yhteystiedot
Towcester Road, NN12 8QE, Towcester, England, Yhdistynyt kuningaskunta
- 02046402214
Summer price drops
4,4
Erinomainen
110 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Awful
Awful. Took a car out for a test drive. Liked it. Called the next day to discuss buying it. I was promised a call back ....
24 hours later they called back and would not discuss options for buying. Ever since then I have been hounded and harassed with WhatsApp messages, emails, phone calls all stating I have booked another test drive, or a collection of the car. Neither of which are true.
If you are reading this Carsa, I have *NOT* booked a test drive, and I have *NOT* booked a collection.
Your communication is now harassment, please cease with immediate effect
13. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsa - Towcester
Dear customer,
We’re sorry to hear about your experience and the distress caused by our communications. This is not the standard of service or contact we aim to provide, and we understand how frustrating unwanted messages and calls must have been. We will review our contact processes and how test drive and collection notifications are managed to help prevent this from happening again.
Best Regards,
The Carsa Team
Great experience with Harvey today !
Great experience with Harvey today !! He made the process of buying a new car very smooth and easy, Thank you so much, we’re so pleased with our new family car. Would 100% recommend :)
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsa - Towcester
Dear Laura,
Thank you for taking the time to share your experience. We're delighted to hear that Harvey made the process smooth and easy, and that you're so pleased with your new family car. We really appreciate your recommendation.
Best Regards,
The Carsa Team
Two more issues have occurred since I…
Two more issues have occurred since I made the last report on Thursday. No one has contacted me and I’ve not reported them to my finance company to arrange for the finance to be voided
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsa - Towcester
Dear AS,
We’re sorry to hear about your ongoing concerns and the lack of follow-up, and we understand how worrying this situation must feel. This is not the level of service we aim to provide. We are reviewing what has happened here so we can address it internally and work to prevent similar experiences in future.
Best Regards,
The Carsa Team
Clear and easy transaction and friendly…
Clear and easy transaction and purchase with friendly service
20. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsa - Towcester
Dear Sally,
Thank you for taking the time to share your experience. We're delighted to hear that you found the transaction clear and easy, and that our team provided friendly service. We appreciate your positive feedback.
Best Regards,
The Carsa Team
Harvey
Harvey
Was very patient and helpful.
Very good service, we are so pleased with the car.
18. heinäkuuta 2026
Vastaus yritykseltä Carsa - Towcester
Dear Stuart,
Thank you for taking the time to share your experience. We're delighted to hear you received very good service and are so pleased with your car, and it's great to know Harvey was patient and helpful throughout. We appreciate you choosing Carsa.
Best Regards,
The Carsa Team
Friendly and approachable staff
17. heinäkuuta 2026
Vastaus yritykseltä Carsa - Towcester
Dear Thomas,
Thank you for taking the time to share your experience. We're delighted to hear you found our staff friendly and approachable, and we appreciate your positive feedback.
Best Regards,
The Carsa Team
Great service at the Towcester branch
Great service from the team. Car was ready as expected and a seamless sales experience. Staff were friendly, had all the information I needed without being pushy.
18. heinäkuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Carsa - Towcester
Dear Darren,
Thank you for taking the time to share your experience. We're delighted to hear you received great service from the team at our Towcester branch and that everything was prepared as expected. It's great to know you found the process seamless, with friendly, informative staff who weren't pushy.
Best Regards,
The Carsa Team
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.