Appalling customer service, refund not given despite agreeing to it
I ordered an item on caravan-life website but it was not what I was expecting, the picture advertising it was very misleading. I emailed them and eventually someone replied and said they would give me a refund if I returned the item which I did. This was about 6 weeks ago and I have heard nothing since despite 4 more emails to them. I tried to phone them but the number on their website is not recognised. Very frustrating and disappointing, I would certainly not recommend using them








