One of the canvases I ordered was bowed and broken on the cross frame. It was unusable. A refund and apology was given quickly and efficiently by Zoe. Thank you for the brilliant customer service and... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I have purchased this product from other suppliers as well as Canvas-Store and it is always of good quality. The price is reasonable if a little more expensive than another supplier (however, they wer... Näytä lisää
Very nice canvas and good company. The only problem was with transport, as the box with 5 linen canvases was broken, but luckily the canvases were not damaged. However the note should be taken about p... Näytä lisää
The canvas board (all 15 in total) arrived within the allotted time. The delivery came very early in the morning before office hours. I left a message on the door saying that the delivery could be dro... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Canvas Store, we stock a huge range of quality blank canvases for professional artists, students and beginners. We deliver straight to your door in box quantities, which means we are able to offer the best value around.
Yhteystiedot
Savoy Road, CW1 6NA, Crewe, Yhdistynyt kuningaskunta
- 0207 759 4525
- website@canvas-store.co.uk
- canvas-store.co.uk
4,4
Erinomainen
392 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 42 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Would recommend
The canvases are of great quality, delivered in good time and unscathed. I had an issue with one delivery and the new customer service manager could not have been more helpful or professional.
19. joulukuuta 2025
Vastaus yritykseltä canvas-store.co.uk
Hi Jennifer,
Thank you for a great review!
Best Wishes,
Customer Care
Vastaus yritykseltä canvas-store.co.uk
Hi James,
Thank you so much for a great review!
Best Wishes,
Customer Care
Vastaus yritykseltä canvas-store.co.uk
Hi Stephen,
I'm so sorry that your order took longer than expected to arrive.
We are able to meet expected delivery dates for most of the year.
However delays are most likely during sales and the Christmas period.
We apologise for the delay and any inconvenience caused.
Best Wishes,
Zoe
Quality canvas and great customer service
Always great quality products and fantastic customer service. Thank you.
8. joulukuuta 2025
Vastaus yritykseltä canvas-store.co.uk
Hi Deb,
Thank you so much for a great review!
Best Wishes,
Customer Care
As I have been working on a series of…
As I have been working on a series of linked subject matter I suddenly realised I would complete the present design and would need additional canvases. I ordered from canvas store while it was on my mind before lunch and although I was informed that delivery could be between 4 to 7 days the order was delivered two mornings later. WHAT'S NOT TO LIKE?
12. joulukuuta 2025
Vastaus yritykseltä canvas-store.co.uk
Hi Jane,
Thank you so much for a great review!
Best Wishes,
Customer Care
Very pleased with canvas boards
Very pleased with canvas boards. Well wrapped and protected. Quality excellent. Definitely use again.
8. joulukuuta 2025
Canvas Store had all the sizes I needed…
Canvas Store had all the sizes I needed at a fair price.
21. marraskuuta 2025
Used to be very good but not anymore...
Used to be very good but I ordered 2 boxes of canvases in September and I am still waiting for a tracking number more than 2 weeks later. Different agents answer my email queries but dont get back to me and still no tracking number. Are they all AI now, I wonder? I have now asked for a refund but no response. I will be getting my canvases elsewhere in future.
4. joulukuuta 2025
Oma-aloitteinen arvostelu
The frame of the Canvas was not Square
As a keen Amateur painter I purchased a pack of three very large (1 mtr square) canvasses from Canvas Store. The canvasses were made by Loxley. They arrived and after a couple of months I had painted on all three Canvases. I decided to frame all three canvases as I think they look better in a shadow frame. I set about to make the frames, two of which fitted perfectly. However one canvass was so out of square i could not fit it into the frame. I checked each corner with a carpenters set square and sure enough the whole frame was out of square. I sent a message to The Canvas Store, as that is the company I had the contract of purchase with, with some photos to illustrate the amount each corner was out of square, and also explaining that the other two canvases in the pack of three were perfectly square after painting. The Canvas Store contacted Loxley who replied to the Canvas Store, not prepared to do anything about the out of square canvas I had purchased, saying it was because the canvas had warped due to the painting and there was nothing they would do for me. So are they saying their canvases are not fit for purpose? If you paint on the canvas it is likely to go out of square? They sell them as painting canvases. Not at all happy so in future folkes always check your canvas before you paint on them just in cased you have to return them. Not very impressed as what I think is a good painting is a total loss at a cost of £40 for the one canvas.
3. marraskuuta 2025
Oma-aloitteinen arvostelu
I needed a specific size canvas from…
I needed a specific size canvas from the 'canvas store' for an impatient client and although given an aproximate date of 3 to 5 days it took 2 with delivery at lunch time. Well done Canvas Store.
21. marraskuuta 2025
Fantastic product and outstanding…
Fantastic product and outstanding customer service
18. marraskuuta 2025
Easily the best deal
Easily the best deal. Easy to communicate with. Easy to change delivery address on one email request. Top quality canvases at by far the best price
18. marraskuuta 2025
Efficient and quality
Efficient service and delivery. Good quality and very well packaged for delivery and storage.
24. lokakuuta 2025
Great price, great delivery
Great price, and a prompt delivery. Couldn't ask for more really
29. lokakuuta 2025
Pleased with my purchase .
Order arrived on time . Zoe's email was very pleasant and I am pleased with my canvasses
27. lokakuuta 2025
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