Camix Arvostelua 

471
•
TrustScore 4/5 tähteä

4,2

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 1/5 tähteä

Bought a camera and tripod. Missing tripod as discussed in earlier review. When opened up camera box to inspect and assemble camera. No plastic film on lcd screen as you would normally expect to have... Näytä lisää

Saanut 5/5 tähteä

Initial phone call and then service when visited were excellent. Ibrahim appreciated that I wanted something simple that would take good quality photographs. He treated me with respect and appreciated... Näytä lisää

Saanut 5/5 tähteä

I saved £800 on my new lens compared to a well known retailer. It arrived on time and in excellent condition. Very pleased with purchase and my next lens will be from Camix. I highly recommend.

Saanut 5/5 tähteä

I scarcely ever write reviews. However Camix were brilliant for my purchase of a Canon lens recently. My first time using Camix. It can often be hard to discern between UK and imported goods with ph... Näytä lisää

Yrityksen tiedot

  1. Kamerakauppa
  2. ja myös
  3. Valokuvaliike

Yrityksen kirjoittama

Digital Cameras And Lenses Online Store


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

471 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Pyytää asiakkailta arvosteluja

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Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(471)

24 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

I purchased a Nikon Z8 from Camix as…

I purchased a Nikon Z8 from Camix as was showing could get to me within a few days and other sellers I have used before showed that were waiting for stock. In the end it was a day later arriving than initially predicted but still within 1 week. Happy with my purchases that went with the camera - memory card, flash and z mount converter for F fitting lenses

22. heinäkuuta 2024
Saanut 5/5 tähteä

Very good experience

Great communication, they checked product before sending and found part order to be faulty and phoned me to inform me part of my order was being sent separately.
Very fast delivery even for the delayed part of my order it came the next day.
Great product, great communication and fast delivery. Thank you

12. heinäkuuta 2024
Saanut 5/5 tähteä

Great service as always

Great service, good communication. Fast, secure delivery. Item exactly as described. I would highly recommend them from my experience. I have been buying my photography equipments from Camix for a few years now and I am very happy with them. I will keep buying from them again.

26. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent service

Excellent service. I ordered a camera body then changed my mind. I contacted Camix before it was shipped to request a refund. As I'd paid via PayPal, they politely explained that PayPal would retain the fee for the transaction (circa £30) and that Camix had changed their terms to reflect this and the customer would be liable for this. I hadn't seen this but consider Camix's position to be more than reasonable in the circumstances. They said they would try and contact PayPal to see if they would waive the charge. They made no promises but committed to try. 24 hours later and I've been refunded in full (i.e. the £30 charge has been forgotten). Brilliant service and I wouldn't hesitate to order from Camix again. Thank you Camix.

24. huhtikuuta 2024
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

AVOID AT ALL COSTS.

All fine until something goes wrong, and then you’re made to feel like a thief even when Royal Mail admit that they left a parcel on our doorstep and that it has been stolen and that they will compensate Camix. Because Camix presumably haven’t insured their item to its value they are treating us like thieves. And Camix, re your reply to our previous review, Royal Mail have confirmed that the person talking to our postie and telling him to leave the parcel on the doorstep is another postie. We have sent that written confirmation to Camix but they have chosen to ignore it and call us liars in their response to our previous review.
Honestly pay a few pounds extra and purchase from Canon, or at least via eBay so you have some buyer protection. We have had to get the finance company and Royal Mail involved, and in response to that Camix tried to have our reviews (and other peoples 1* reviews) removed, closed our case having never got back to us, and told us they have instructed a solicitor to investigate. That is the only communication we have received from them.
Thanks Camix, nothing like being a £1000 camera down and being accused of thievery. SHOP ELSEWHERE. This is looking like it will end up in small claims court so please save yourself the hassle.

Update: Royal Mail and the finance company were also completely ignored by Camix, and eventually refunded the finance to us in full.
Camix, your reply is laughable. Take some ownership of this situation. I provided the details to Trustpilot when you reported my review to try and have it removed. We have never had any communication from you other than threatening us with action from your solicitor.

8. huhtikuuta 2024
Oma-aloitteinen arvostelu
Camix-logo

Vastaus yritykseltä Camix

Thank you for taking the time to leave a review. However, we have thoroughly checked our records and could not find any purchase history associated with your name and orders received from you. Also we requested your email and order ID but nothing was provided.

If you believe this is an error, please provide us with your order ID and the purchase date so we can assist you further. You can send this information to our customer support team at info@camix.co.uk.

If you may have left the review for the wrong company, we kindly request that you remove it from our page to prevent any confusion.

Thank you for your understanding and cooperation.

Saanut 1/5 tähteä

Very negative experience

I bought from them new, expensive, premium lens. On arrival, after quick visual inspection I discovered a defect, debri inside the lens glass-unremovable without getting inside the lens,expensive fix.
When I sent it back the very next day, asking for a full refund, they claimed that I'm sending them back used lens and there is no defect at all (providing unzoomed low quality photos as a proof and ridiculous explanation that it was on the surface and now it's gone) therefore they will deduct 40%!! from my full refund. This amount isn't even consistent with their own terms and conditions.
Because in reality I sent them back unused product with a defect, with the help of eBay, I received full amount back, but the whole experience with that shop, from my point of view, is very negative.

UPDATE after shop reply:
As per Trustpilot request at the beginning of that review process, order number was provided. Purchase was made via Ebay, all details are also avaliable in their platform.

Shop continue its dishonest behaviour.

15. huhtikuuta 2024
Oma-aloitteinen arvostelu
Camix-logo

Vastaus yritykseltä Camix

Hi Thomas,

Thank you for your review. We've tried reaching out to you as we couldn't locate any orders under your name. However, we haven't received a response from you yet. Please get in touch with us so that we can assist you further and locate your order.

Looking forward to hearing from you.

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