I ordered a Flat Timeless skylight on 5 September with free delivery estimated at 6–12 working days. What followed has been a complete shambles that has seriously delayed work on my house. On 15 Se... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Very easy to order online, no hidden extras, delivery arrived the day after initially due to a courier issue but I was made aware of this which was great. I wasn't going to be in for the delivery but... Näytä lisää
Yritys on vastannut
Purchased a flat roof window which was priced very competitive. Arrived within the advised time, well packed and really good quality.installation instructions on the website were very clear and we man... Näytä lisää
Excellent Straightforward Company to do business with. Superb high quality Roof Lights & Patio Doors, sold entirely without the 'Super Salesman' hype & pressure used to secure 'Sales Targets!! Also... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
- Lasiliike
- ja myös
- Ikkunatoimittaja
- Kattotarvikeliike
- Rakennustarvikeliike
- Rakennustarvikkeiden tukkumyynti
- Remonttitarvikeliike
Tietoja yrityksestä Cambridge Skylights
Yrityksen kirjoittama
About Our Company
Cambridge Skylights offers high-quality skylight solutions to homeowners and businesses throughout the UK. Our skylights are designed to brighten up any space and add value to your property by bringing in more natural light.
Our Frameless Skylight Design
Experience unparalleled style and function with Cambridge Skylights' frameless designs. Our skylights offer a sleek and modern aesthetic that complements any home's interior and exterior, while providing maximum natural light and unobstructed views. Our frameless skylights are also energy-efficient and durable, ensuring long-lasting performance and value.
Choose Cambridge Skylights for:
- Maximum natural light
- Unobstructed views
- Superior energy efficiency
- Enhanced durability
Our high-quality materials and superior design ensure long-lasting performance and minimal maintenance. Elevate the look and feel of your home with Cambridge Skylights' frameless designs.
Yhteystiedot
Allia Future Business Centre, CB4 2HY, Cambridge, Yhdistynyt kuningaskunta
- 01223 782 348
- info@cambridgeskylights.co.uk
- cambridgeskylights.co.uk
4,5
Erinomainen
144 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 50 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
A pleasure to deal with
The company was a pleasure to deal with. They had exactly the skylight I wanted at a good price and quality - with quick delivery too. Thank you
18. syyskuuta 2025
Oma-aloitteinen arvostelu
Excellent customer service
Excellent customer service. I found Cambridge Skylights online, called up and a few days later my Skylight was delivered. Exactly what I require and can highly recommend.
19. elokuuta 2025
Oma-aloitteinen arvostelu
Brilliant company …
From ordering the product to being delivered to the door was smooth and outstanding 💯 use this company again
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Excellent service and very helpful…
Excellent service and very helpful explaining about skylight and installation
28. huhtikuuta 2025
Fakro window delay and poor communication
I ordered a Fakro window - which on the website stated 10-15 working days to dispatch. It's now at 28 working days and I haven't received my order.
Due to the delivery updates not being on their site, I have had to call up and ask for delivery information regularly, which usually results in the promise of a call back which has mostly not happened.
This is delaying my roofing works, and I still don't know if the window has been dispatched by Fakro, or when it will arrive.
I cannot recommend this company.
3. heinäkuuta 2025
Oma-aloitteinen arvostelu
Great product
Great product, really prompt and courteous service. Highly recommended.
14. kesäkuuta 2025
Oma-aloitteinen arvostelu
Slight delay
Slight delay, but turned up in the end without any issues
18. kesäkuuta 2025
Oma-aloitteinen arvostelu
Great company to deal with item arrived…
Great company to deal with item arrived on time and easy to install.
9. kesäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cambridge Skylights
Thank you, Brett! We’re glad everything arrived on time and that installation was nice and straightforward. Really appreciate your kind words — it was a pleasure to help!
– The Cambridge Skylights Team
Great windows. Great price!
Great communication throughout from enquiry to delivery. Couldnt be more helpful. The windows themselves are excellent. Well made and no issues since installation. They look very high end without the high end price! We are really happy we chose them.
1. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cambridge Skylights
Thank you, Stephanie! We’re so pleased to hear how happy you are with both the windows and the service. It’s great to know they’ve delivered that high-end look without the high-end price — exactly what we aim for! Thanks again for choosing us and for the lovely feedback.
– The Cambridge Skylights Team
Great delivery driver would recommend…
Great delivery driver would recommend him any time. Good customer service dealt with my issue which wasn’t really one.
1. toukokuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you, Stephen! We're glad to hear our delivery driver made such a great impression — we’ll be sure to pass that along to him. It’s also great to know our team could resolve your concern quickly. Really appreciate the recommendation and your kind words!
– The Cambridge Skylights Team
Vastaus yritykseltä Cambridge Skylights
Thank you, Lindy! We're so pleased to hear you were happy with both the service and the quality of our products. Really appreciate your feedback!
– The Cambridge Skylights Team
Everthing spot on with Cambridge Skylight
The speed of the delivery, the solid packaging of the glass, and also the price of such a quality skylight made me to give 5 stars. I will purchase from the Cambridge Skylight again.
8. huhtikuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you, Faz! We're so glad to hear everything was spot on — from the speedy delivery and secure packaging to the quality and pricing of the skylight. It means a lot that you'd choose us again, and we look forward to helping with your next project!
– The Cambridge Skylights Team
Kept informed with delivery
Kept informed with delivery, very helpfully delivery driver.
7. huhtikuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you! We’re glad to hear you were kept well informed throughout and that our delivery driver was helpful — we’ll be sure to pass that on. Appreciate you taking the time to leave a review!
– The Cambridge Skylights Team
Really great and efficient service from…
Really great and efficient service from the phone call to a swift delivery!
24. maaliskuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you! We’re thrilled to hear you had a great experience from the initial call to the speedy delivery. Appreciate your kind words and support!
– The Cambridge Skylights Team
Amazing service
Amazing service, kept hold of the skylight till we were ready for it. Well packaged and easy to install.
3. maaliskuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you! We’re so glad we could hold the skylight for you until the timing was right — and even better to hear it arrived safely and was easy to install. Really appreciate your kind words and support!
– The Cambridge Skylights Team
They look fantastic! 😃
Cambridge skylights were recommended to me by my builder for our flat roof kitchen. They were delivered exactly on time and with care and consideration. They look fantastic.
Thank you
7. maaliskuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you, Lucy! We're so happy to hear your builder recommended us and that everything arrived right on time and in perfect condition. It’s great to know the skylights look fantastic — that’s exactly what we love to hear! Thanks again for your kind words.
– The Cambridge Skylights Team
Shit company!
There lied , they said they had my velux's in stock they didn't, trying to talk to people there and having 'my manager will call you back' never happened I hade to pay for 2 more weeks of scaffolding because they are liars they just took my money and didn't care. They Don't have stock I wish I had gone direct to velux,
5. maaliskuuta 2025
Vastaus yritykseltä Cambridge Skylights
Dear Oliver,
Thank you for taking the time to leave your feedback. We're genuinely sorry to hear about your experience, and we completely understand how frustrating delays can be — especially when they lead to additional costs.
However, we’d like to clarify that Cambridge Skylights has never claimed to keep Velux products in stock. Nowhere on our website do we state this - we only carry stock of OUR own brand fixed and frameless skylights. All other products, including Velux, are supplied to us based on lead times provided by the manufacturer.
In this instance, Velux unfortunately did not honour the lead time we were given, despite our team chasing them daily on your behalf. We made every effort to keep you informed and are truly sorry that this situation caused such inconvenience.
We hope you can appreciate that while this was out of our control, your frustration is entirely understandable. If there’s anything further we can do, please don’t hesitate to reach out to us directly.
Kind regards,
Cambridge Skylights Team
Excellent service
just now
The ordering of roof lights from Cambridge Skylights was so easy. The website had all the information and photos of the product that I wanted. I ordered these and they were delivered well packed so the roof lights arrived without any damage. The tracking info was promptly received from start of the purchase to the delivery. I would use this company again and would recommend Cambridge skylights to all.
10. maaliskuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Cambridge Skylights
Thank you, Mr. Kanji! We're so glad to hear the ordering process was easy and that the roof lights arrived safely and well packed. It's great to know the website and tracking kept everything clear and straightforward. We really appreciate the recommendation and would be happy to help again anytime!
– The Cambridge Skylights Team
competitive pricing
competitive pricing , good delivery , keep you updated on delivery times and dates well
25. helmikuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you, Simon! We're really pleased to hear you found our pricing competitive and the delivery process smooth and well-communicated. We appreciate you taking the time to share your experience!
– The Cambridge Skylights Team
Very good products and exceptional…
Very good products and exceptional costumer serviss, will definelty use again and recomend to others.
21. helmikuuta 2025
Vastaus yritykseltä Cambridge Skylights
Thank you, Janis! We’re so glad to hear you’re happy with the products and had a great experience with our customer service. Your recommendation means a lot, and we’d be delighted to help again anytime!
– The Cambridge Skylights Team
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