I had to pay for their poor customer service
Material and fit good. BUT...before I placed the order, i noticed that the 60/40 diagram for the backseat setup of a 2026 Ram 1500 did not match my vehicle. There was only one backseat diagram so I followed the instructions on the site to contact them before ordering. I wrote an email AND I called customer service. I explained that the diagram did not match my vehicle. The person on the phone said that the diagram didn't matter that yes, i was purchasing the correct set to accommodate the center back (where the cup holder drops down). Of course, when everything arrived it did not work on the 60 side. I took pictures and emailed customer service. Their response? "You ordered the wrong one. Send back the 60 portion at YOUR shipping expense and we will send you the correct fit". Why do I have to pay for their error? How could I have ordered the correct version when it wasn't even on the website? Maybe you think it was my error -- but I specifically called them because the website was not a match. I trusted the person on the phone. If you're about to place an order and the diagrams do not match - beware!!








