By Rae Jewellery Arvostelua 53

Zeer teleurstellende ervaring. Mijn eerste contact dateert van 25/10/2025 en ging over een persoonlijk juweel met emotionele waarde.

Ik ben daarna meerdere keren langsgegaan in de winkel en kreeg telkens te horen dat ernaar gekeken zou worden. Ook heb ik nog verschillende berichten gestuurd, maar daar kwam maandenlang geen enkele reactie op.

Pas veel later kreeg ik een antwoord, zonder concrete opvolging. Ondertussen zijn we 9/05/2026 en is er nog steeds niets gebeurd.

Voor iets met persoonlijke waarde verwacht je zorg, respect en correcte communicatie. Dat is hier helaas volledig uitgebleven. Dit komt allesbehalve professioneel over en stelt zwaar teleur.

I ordered some earrings and a necklace from here and had some issues with delivery from royal mail’s end, however by Rae’s customer service was amazing and helped sort this out quickly. The earrings and necklace are absolutely beautiful and great quality, will absolutely buy from them again!

Gorgeous jewellery and when I lost an earring back they gave offered to replace it for free. Great customer service

I ordered the opal flat back bundle and the ripple huggies. I had the essential sleepers for free with the order.
I can only wear silver or gold but took the plunge believing why it said on the website and oh my gosh I am so glad I did.
For clarity, I cannot wear any dress jewellery. It will give me an awful itchy rash.
I recently had 2 additional piercings in each ear. I chose the gold option at the shop but the butterfly backs were extremely uncomfortable. Therefore, after one month I looked for flat back alternatives and happened upon By Rae.
Like an idiot, I removed the recent earrings I was pierced with and admittedly forced the hoops and flat backs into the very small new holes. Not a wise decision, however, here we we are ;)
I have not experienced any rash, stinging, soreness or discomfort!
I absolutely do not advise anyone to remove recent piercings, I do however highly recommend the earrings By Rae as absolutely safe for those with sensitive skin, any allergies and those in pursuit of gorgeous jewellery!
It is also easy to insert, looks beautiful and is not expensive for a product that promises to not tarnish but looks like pure gold.

I made an error when I ordered and was so upset with myself but I reached out to By Rae and they were incredible and were so so kind to help to resolve my issue. Beautiful pieces and I can’t wait to buy more! Highly recommend

I had a great experience with By Rae. The customer service was excellent - friendly, responsive, and genuinely helpful. They made sure I got exactly what I needed. The products themselves are also really high-quality and exactly as described. I'm very happy with my purchase and will definitely be ordering again!

My second time buying from By Rae and on both occasions very happy with the products and super fast shipping!

Beautiful jewelry and fantastic customer service!
I recently ordered 2 pairs of earrings. Unfortunately one of the flat back studs arrived with a stone missing.
I sent across an email explaining the issue and received a response the next morning from Rachel who arranged for a replacement to be sent out. I have just received this today in perfect condition.

Thanks so much
Lara Hodson

Wonderful jewellery that has been expertly designed and made. I absolutely love my brooch.

I love my By Rae jewellery! I’ve worn my Anna bracelet and necklace for 2 years. They’ve survived surfing, snorkelling, the spa and the bath/shower when I can’t be bothered to take them off (which happens a lot) and they’re still gold and shining! My jewellery from here has lasted much better than other brands, but what’s nice about By Rae is that behind the brand there’s a girl with a dream and a vision, who really cares about her work and her customers. Thank you for making jewellery that lasts!

Amazing company, designs are lush. I have shopped here for years in which wearing the jewellery all the time when in dancing and everyday life, nothing tarnished and still looks fresh. Would definitely recommend.

Love this jewellery! I have so many pieces and I’m so impressed I have bought for my friends and family too! An amazing brand xx

Every piece of By Rae jewellery is gorgeous! I love my Milos hoops, I can dress them up & down for different occasions. Ruby the owner is also super lovely and it’s so nice supporting a small business!

I own several pieces from By Rae, and have gifted a few pairs to friends and family. I can hands down say that the products are some of the best quality I’ve ever tried, and for the price point they are such a steal! The designs are beautiful and I often get compliments, too. Forever my fave jewellery brand

I probably have 6 or 7 By Rae pieces now, all of them are fantastic quality (worn for months without taking off in some cases!). Zero tarnishing, no fading…still looks brand new. Customer service is always impeccable too.

The customer service of this brand is next level, I’ve been in contact about specific items for friends birthdays and they’ve been amazing. The quality is out of this world. I live in my ByRae pieces!!

Since my first purchases a year ago I have ordered a number of items, mainly earrings and necklaces and all have been superb quality, lovely jewellery and do not tarnish despite a lot of pool and sea swimming. Fantastic products, highly recommend.

This is a gorgeous jewellery company I happened across from an article in Woman’s Health magazine. They make affordable beautiful earrings and necklaces. I lost one on a train shortly after purchasing as it didn’t quite click in properly and they are sending me a new one. Instant response and friendly company.

Stunning pieces and the team was wonderful and helpful. I’d give them more stars if I could!!

I've ordered from here a few times and the jewellery is beautiful! The delivery is quick and the customer service is second to none!