Bunk Campers - Belfast Arvostelua 

Processing the release of my £2500 secure deposit has been a nightmare. Countless calls and e mails only to be told after 2 weeks of chasing up that it could take another 30 days. What cods wallop, who do they rake us for, uninformed customers?
Banking instructions and transactions are processed in nano seconds.
The 30 days can only be hiding incompetence, system failures and bad processes with the company
I will never recommend nor return as a customer. Stop stealing customers money.
Ann Bradshaw

This is the second time I have booked a motorhome with Bunk Campers , the experience has been excellent on both occasions, the company have been very easy to deal with and go out of their way to assist with any queries or needs . I have openly recommended Bunk Campers to all my friends and family and I'm already planning another hire for the new year with Bunk Campers .

Todos fueron muy amables, la autocaravana cumplió las expectativas

From point of Booking to collecting the vehicle was seamless. There were multiple reminders via email to action next payments etc and having a log in to see that everything is taken care of was ideal! The team in Dublin couldn't be more helpful and explained all the features of the vehicle. The payment process on site was explained very well and on check in after the holiday was seamless. I would reccomend purchasing the high road pack as this comes with great extras and heavily reduces the saftey deposit. Overall it was a great time in Ireland and a perfect compnay to use for the holiday.

We had a wonderful trip in our camper!! The bed was surprisingly comfy and we enjoyed cooking on the gas stove. Paul and the staff were so helpful and friendly. We can’t wait to go again next year!

Une équipe très gentille lors delà réception et rendu du véhicule
Très propre et confortable
À refaire

Everyone at the depot was very pleasant but they will promise you one thing and deliver another. Honestly I would avoid this company. We arrived for our 5 day hire in Belfast. Firstly we were told they didn't have the linen that we had booked and we'd have to go and buy our own, which they promised to pay for. Secondly - we discovered damage to a skylight bracket which was not visible when we picked the van up which meant we signed conditions forms in good faith. We alerted them to it within hours of leaving (after we'd first been shopping for linen and then the skylight blew open on the motorway almost causing us to crash!). We sent an email and were assured that was fine. On return we were charged for the damage and I had to fight tooth and nail to get our costs back for the linen, which we returned with the van. They have hidden behind the legal technicality of signing condition report. They are honestly just not trustworthy. There are plenty of other campervan hire companies. Do not choose this one.

Pick up and drop went smooth and well, with both members of the team very helpful.
This was our 3rd trip with Bunk, knowing what level of quality to expect we were a bit disappointed with the lack of towels, bedding etc not being provided even thought we had paid the extra premium for having these. However, the representative discussed with the manager and then offered a £100 credit. Please note: this was described as a service that "they were struggling to get a reliable supplier for on bedding etc" which I found disappointing to then know that this was not just a one off problem for the Belfast branch.
After using the van for 2 days we noticed our food in the fridge was freezing and the setting would not move from Max setting, this caused us to throw out various bits of food (sausages/ ham etc). Furthermore, we also noticed we ended up with 3 chairs and 3 tables but we were 2 adults and 2 children. we mentioned this to the staff upon return, to point this out but they simply mentioned this was a common fault in the fridge on the model of camper we had and also they thought one of the tables was the 4th Chair.
In summary, a good experience but with some disappoint in the extra over premium service we paid for.

I’m really disappointed to be writing this review, we had a really good experience until we got charged 750 Canadian dollars for damage. We returned the camper in perfect condition, there was a small scratch on the bumper we didn’t remember getting, however fair enough it was new from the original walkthrough. We bought the extra liability and the guy who did the walkthrough at the end said we probably wouldn’t be charged as there is already a lot of damage on that part of the bumper. Fast forward a week and we get an invoice for repair of this scratch, charging us for two hours of work and parts for painting a minor scratch…389.50 GBP. This is basically the max they could have charged us because of the extra liability we paid for, basically pay extra to pay less when they rip you off at the end. The invoice also said the payment was due on the 12th of August, they took it out of our visa on July 31st. We have contacted them for proof of the repair and how a small paint job could possibly cost this much. We were really looking forward to renting another van but I feel this company is ripping people off with their liability program and making money off people for minor damage. I would be very aware of extra charges before you book from this company.

Update: it’s nice the company can respond to a bad review but can’t return our emails asking for proof of repair.

Great service. We had a brilliant happy holiday

The motorhome was new and in perfect working order it was pleasant to drive, the wing mirrors were a bit wider than what we were used to but it wasn’t an issue.

Unfortunately, my experience with Bunk Campers was terrible. The camper van was not properly cleaned, and we had mechanical issues during the trip. Customer support was slow and unhelpful, which made the whole experience stressful and frustrating. I would not recommend them based on this experience.

Good service. Clean motorhome. Friendly staff

It was not the camper we had ordered and therefor my wife who has mobility problems had to get out of the front and into the back everytime and this made our trip not enjoyable we even stayed in a hotel because of the pain my wife was in from getting in and out of the camper about 10 times everyday.

WE BOTH HAD NEVER BEEN IN A CAMPER VAN. THE EXPLANATION OF THE WORKINGS OF THE VEHICLE WERE EXCELLENT. THE VAN WAS EASY TO DRIVE. VERY CLEAN.

All very straightforward with little fuss.

Relaxed pre and post booking process.

Collected in Belfast from Paul, he was exceptional from the outset.

Helpful, explained everything really well and got us in a great mood by putting any stresses we had at ease and ensuring we would enjoy our trip to Glastonbury :)

The personal approach of the branch manager Paul Heading has made a huge difference. We knew Paul from an earlier rental period in 2023. This was main reason to come back. The campers are the same everywhere, it is always the people that make te difference