Bugg Ease Arvostelua 

Bought my buggy in May 2023. I played around 20 rounds of golf in 2023 and 2024, but have played more this year (around 20 rounds so far), so I have used the buggy for about 60 rounds of golf since buying it.

In May 2025 the buggy suddenly stopped working during a round, fortunately about 150 yards from the 18th green, and my playing companions were able to push it for me. Rang Matt and arranged to drop it in to the workshop for repair. The repair was done quickly, but the workshop had not been told I was bringing it for a repair that day - seems this is a common occurrence when dealing with Matt. Turned out to be a wiring issue that had ‘been there from the start!’ The company still charged me £40 for the repair, however!

Last week (11 June 2025) I noticed a problem with the chair. A bolt was loose which secured the base of the chair and further inspection showed that the hole in the chair, which the bolt screwed in to, had collapsed inwards, meaning it was no longer possible to fasten the bolt. In effect the chair was no longer of any use and needed to be replaced.

I contacted Matt (Wednesday) and paid £200 for a replacement chair. Matt was originally going to have it delivered on Thursday, but as I was at a funeral this was changed to Friday.

The chair did not arrive. Contacted Matt late on Friday for an update - apparently (!!) a courier issue and it would now be delivered on Monday (today)

Now 5.45pm Monday and chair still not arrived.

So the buggy has lasted 60 or so rounds before two repairs were needed - one to repair an issue that shouldn’t have needed repairing (but I was charged for even so) and the second to replace the original chair that had lasted only 60 rounds.

And I am still waiting for the replacement chair, having not arrived on the original scheduled delivery date, nor the revised delivery date.

My experience of the product and the company has not been good. I do not recommend.

Got my buggy three weeks ago used it six times love it and John and mat very helpful

Contact with Matt and Jon has always been good, but when my new buggy was delivered and found damaged during delivery their response was excellent and a second buggy delivered within 2 days. Cannot compliment or thank them both enough.

I’ve just bought my first buggy from Bugg-Ease and cannot recommend the product or the customer care too highly
From initial enquiry, through ordering, delivery and initial follow up…..all has been brilliantly smooth.
The buggy itself copes well with the hills at my course and the battery still shows maximum 3 green lights after 18 holes at the faster speed.
It fits comfortably in my little Mercedes A Class (although the drop into the boot is tricky, but I believe the company have a solution to help, although I haven’t investigated that yet😉)
Overall I’m totally delighted with absolutely everything about Bugg-Ease and my little red buggy. Thanks Matt and Jon👍.

I've had the Buggie now for a couple of Months used 3 times a week and it has been Brilliant. Highly recommended for those that need a buggie to continue playing golf when there mobility is not perfect I store mine at the golf club but is easily transferred to the back of the car when playing an away match. I along with many others have nothing but praise for the superb customer care shown from both John and Mat. I do have one small issue, the brolly extension appeared not to be long enough when pulling a driver out of the bag and there is no adjustment to angle the brolly if required. (Easily fixed with a couple of personal changes).

I have had my Bugg Ease for nearly a year now.My wife used it whilst waiting for her knee operation & loved it.
I have had a couple of issues with the buggy but they were resolved the following day by taking it back to the warehouse. New parts were fitted & on my way home in just over 1 hr & a battery problem (battery changed) done in 20min.
The after sales service from John & Matt is second to none. I have recommended Bugg Ease to members of at our golf course & 3 members have now bought them.

I have just purchased a new Bugg Ease and can only say how delighted I have been with the presentation and service provided by John and Matt.
The buggy is beautifully made and runs perfectly and will certainly prolong my golfing experience which started when I was seven and am now 83.

I went to Buggy-ease Monday 14/04/2025 just to see if the buggy would fit in my car, and l met Matt very professional and polite.
l was looking for a golf buggy otherwise my golfing day would be over l am please to say l bought one.Quality EXCELLENT. Easy to use STRAIGHTFORWARD.
Thanks Matt Yours Tony

Buying a golf buggy is not the easiest of decisions to make, but I'm so pleased I decided to go with Bugg Ease.
And it's an easy decision to recommend these Golf buggies.
This company is so easy to deal with, too..
Advise, payment and delivery was a seamless process, with delivery to my door next day.
The buggy is a good one. Nice and easy to drive, with a battery that gives plenty of range.
Thank you guys for making this process painless.
Steve Crabbe

Placed order 20th march delivered next day came fully built, have used 6 times now and no problems, it’s absolutely brilliant allows to continue playing golf and fits in my car. Great company to deal with and onsite guarantee is a real bonus if it’s required.

We had an issue regarding my Dad's 80th birthday trip and needed a quick solution. John went out of his way to make sure the trip went ahead and I couldn't be more thankful. Friendly and helpful service, couldn't recommend anymore!

I got the the Bugg Ease golf buggy for my father in-law who loves his golf but is struggling to walk the courses at 82. Dealing with Matthew and Jon was great and the buggy was delivered in a few days. It's a great looking buggy and it was easy to assemble and fits into the car easily. Thomas loves the buggy and is enjoying his golf again.

To say it's the best thing I've ever done might be a stretch but it certainly ranks well up there. Right from initial contact (with Matt) through the purchase process and the final delivery, it was a pleasurable experience. It's so refreshing to deal with a company that actually allows you to speak to someone. As for the buggy it's self, I can definately say it is a super machine that handles very well It's so nice to still have some energy left when I come off the course. It's comfortable (in the Captain's Chair). It's a nice thing to look at, and fits nicely into the car. So hats off to Jon and Matt and the Bugg-Ease company. Highly recommended.

I needed a single seat golf buggy and contacted Matt at Bugg-Ease. He answered all my questions and suggested that I come over and have a trial on one. When I said I live in Scotland he told me to go to Golf Trolley Works in Glasgow where Jim Murphy, who services them for those in the north, will let me try one out. I did this and was extremely impressed - especially with the room you have for placing your feet. You are not cramped up. I went back and bought one from Matt. It was delivered to Glasgow 4 days later. It has a fantastic battery range - just 6% usage for 18 holes that I played the first time I used it. Wide front wheelbase makes it very stable. Easy to load using the ramps. Would recommend Bugg-Ease to everyone. Matt & Jon at Bugg-Ease and Jim and Jonathan at Glasgow are so friendly and helpful. Fantastic Machine.

Great personal service and a fair deal. Jon was extremely helpful, and gave an excellent professional service.The Buggy performs well and is as it says. Was nice to deal with Jon - the same person on the phone. The videos are a good resource. Purchasing with VAT exemption, delivery arrangements to the golf club and assembly instructions, were all straightforward. The 2 parts of the Buggy were slightly heavier for me than I was used to but the new ramps are sturdy and a great help . Easy to get in and out of the car with a little practice. I bought the new buggy without their battery and used my previous one. Jon kindly arranged for the different connectors to be put on to suit my battery and gave me a competitive price. Absolutely no hesitation in recommending all round. Special commendations to Jon for the way he dealt with all my requests. Thank you.

Direct contact with customer. supply centres for viewing trying. I went to Glasgow they were great.
I spoke with matt who answered all questions. they are all friendly and helpful.
The buggie is very good easy to handle and drive. Once you have put it in and out of car a couple of times it is simple. I have had it a month now and would defiantly recommend this buggie and company 5 stars all the way.

After careful online review of options, I chose Bugg Ease to purchase my ride on. Such excellent quality of service is rare but I can unequivocally commend Matt and John - Bugg Ease process and service delivery is first class. moreoever, I now have my ride on and the product is every bit as good as the servicve provided. At one point, John told me that they work with golfers with the implicit trust and faith that epitomises the game - excllent product and service

Bugg Ease are a great company to deal with, easy going, no pressure and customer service second to none. You wont find a better company to deal with.

Met John at his warehouse after making appointment,40 minutes later I,m driving home away with a brand new buggy in the back of my Dacia Sandero. John gave me a full demonstration off both types of buggies and was very impressed, he was very knowledgable and helpful would definitely recommend this company and John to anyone. Used buggy first time yesterday did 18 holes no problems plenty of charge left and so easy to get round. Quality product and quality staff,

Excellent buggy 146cm length fits in my Audi A3 no problem Bugg-Ease first class customer service 👍