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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any ha... Näytä lisää

Saanut 5/5 tähteä

May experience has been excellent so far, I have no complaints. The quality of every item I have purchased has been the best of it's kind. I definitely will purchase more from this company... Näytä lisää

Saanut 5/5 tähteä

Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreci... Näytä lisää

Saanut 1/5 tähteä

I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra w... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Ulkoilu- ja urheiluvaatekauppa

Yrityksen kirjoittama

BRXL is an urban activewear brand redefining everyday movement. Designed for men and women, our pieces move effortlessly from studio to the street — blending performance, comfort, and attitude for life in motion.


Yhteystiedot

4,2

Hyvä

TrustScore 4/5 tähteä

86 arvostelua

5 tähteä
4 tähteä
3 tähteä
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1 tähti

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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,2

Kaikki arvostelut

(86)

85 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

I bought a few bras from BRXL and the…

I bought a few bras from BRXL and the quality is top notch. Unfortunately I didn’t get the sizing right on my first order, but the support team was amazing helping me to get an exchange without any hassles. Will definitely buy from here again!

28. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

Unfortunately the black pair tore

Unfortunately the black pair tore. I have two other pairs in the same size that fits just find

25. syyskuuta 2026
Oma-aloitteinen arvostelu
BRXL-logo

Vastaus yritykseltä BRXL

We’re so sorry to hear that the black pair tore, especially since your other two pairs in the same size fit well.
Please contact our after-sales support team at support@brxlshop.com and provide your order number and a photo of the damaged item. We’ll be happy to look into this for you and make sure we find a solution.

Saanut 5/5 tähteä

Must buy

my order arrived earlier than expected, my exchange was easy and also quick. The customer support was also prompt and professional. I will definitly be ordering again.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

BAD QUALITY PRODUCT

Ok I had to do a exchange because the leggings I had ordered in a X-SMALL the first time were way to small. So had to EMAIL the company to do a exchange for a bigger SIZE plus I had to let them know my waist & hip size so I made sure I got the right size. So I went with a size MEDIUM & had to wait for them to get back to me because
It takes a lot of time in-between for them to get back to you. I also had to reach out to them to get this exchange going since they said it was approved but I hadn't heard from them when my stuff would be going out. Finally they EMAILED me saying my exchange was done & my leggings in MEDIUM where on their way on September 23, 2026 & I had received the leggings on September 26, 2026 thru the delivery service company they use. I opened the both leggings and tried them on and saw that they were defective. The dye coloring was bad I had some dark lines on them in places & I'm thinking to my self I paid a lot for these and they look like this. Really disappointed 😞. This is why I don't plan on ordering clothes on line ever again, because of things like this. You can't get anyone on a phone, you have to go thru EMAIL & wait for someone to eventually get back to you & then wait days for them to approve a EXCHANGE OR RETURN. ITS A HEADACHE, plus you don't even know what your going to get cause they send you these defective clothes. Save your money & if you going to buy clothes of any kind go to the STORES IN PERSON TO BUY THEM CAUSE THIS WAY YOU CAN TRY THEM ON AND SEE WHAT YOUR ACTUALLY GETTING & THE CONDITION OF THE CLOTHES. I WILL NEVER BUY ANOTHER PIECE OF CLOTHING ONLINE FROM THIS COMPANY BECAUSE OF THE HASSLE I HAVE TO GO THROUGH TO EXCHANGE THEM & THEY SEND YOU CLOTHES THATS MESSED UP. THAT IN MY BOOK IS BAD CUSTOMER SERVICE. DON'T WAIST YOUR MONEY ON THESE LEGGINGS.

26. syyskuuta 2026
Oma-aloitteinen arvostelu
BRXL-logo

Vastaus yritykseltä BRXL

We’re truly sorry for the inconvenience and frustration you experienced with your exchange and the condition of the leggings you received. This is not the experience we want our customers to have.
Our customer support team is currently looking into your case and will do our best to help resolve this issue as quickly as possible. Please rest assured that we will work with you to find a suitable solution.
We sincerely appreciate you bringing this to our attention. We will also continue strengthening our quality checks and improving our processes to help prevent similar issues from happening again.
We hope you’ll give us the opportunity to make this right. Thank you for your patience and understanding.

Saanut 5/5 tähteä

Great investment

I purchased 1 pair of leggings and 1 pair of biker shorts and they are phenomenal! They definitely lift the booty, and they do not roll down! I will certainly buy more items from this store in the future!

27. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

Not the same quality as before!!!!

I really wanted to love these leggings because I’ve ordered about five pairs from this brand in the past, and they were AMAZING. The stretch was great, they were comfortable, and I had absolutely no complaints.

Unfortunately, my most recent order was completely different. The leggings are noticeably thicker and have significantly less stretch. I compared the fabric content to my previous orders, and the spandex percentage has dropped from around 10–15% to about 5%. That may not sound like a huge difference, but it makes a BIG difference in the way the leggings fit, stretch, and feel.

It honestly seems like the brand may have changed vendors or manufacturers, and unfortunately, the quality has gone downhill. I ended up returning everything from my most recent order.

I will say that customer service was accommodating once I was able to show that the fabric composition and quality had changed. They provided me with a free return shipping label, which I appreciated.

It’s just unfortunate because I genuinely loved this brand and was planning to continue purchasing from them. But if they continue using the new vendor and the leggings remain this thick with significantly less stretch, I don’t see myself purchasing them again. I hope they reconsider because the quality of the original leggings was SO much better.

10. syyskuuta 2026
Oma-aloitteinen arvostelu
BRXL-logo

Vastaus yritykseltä BRXL

We’re truly sorry to hear that your recent order did not meet the quality and comfort standards you previously experienced with our leggings. We completely understand how disappointing it must feel, especially as a returning customer who has loved our products in the past.
Thank you for taking the time to share your detailed feedback regarding the fabric feel, stretch, and overall experience. We will make sure your comments are shared with our product and quality teams for further review as we continue working to improve our products.
We also appreciate your kind words about our customer service team and are glad we were able to assist you with the return process.
Thank you again for your support and for giving us the opportunity to hear your concerns. We truly value your feedback and hope to have the chance to provide you with a better experience in the future.

Saanut 5/5 tähteä

Great Material and Builds Confidence

Love that my order was delivered to me within days! I was so excited to receive it. The material is so comforting and I love the way it shapes the body without discomfort and squeezing. I also appreciate the adjustable straps. The designs are so cute and really helps build confidence.

5. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Legging's to large

I ordered a pair of leggings, the large was too big. I contacted customer service and was instructed of how to do my return. Hassle free. I’m excited for my medium to arrive. I plan on ordering more leggings and tops.

21. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

My exchange was fast and easy

My exchange was fast and easy. But most importantly the quality of my leggings is top notch! Delivery was fast too, I’m super satisfied and I will continue buying from them.

17. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Excellent product

Excellent product. Fit true to size and is a beautiful color. The material is of high quality grade and feels good on the skin.

My wife absolutely loves these leggings and will be purchasing more.

20. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

May experience has been excellent so…

May experience has been excellent so far, I have no complaints.
The quality of every item I have purchased has been the best of it's kind.
I definitely will purchase more from this company.
Shipping could be slightly be faster but wasn't ridiculously long.

1. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Customer service is great

Customer service is great. I wore my leggings three times and they ripped on the seam. I wrote them and they immediately responded and resolved the issue with sending me a new pair!!!

18. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Love love love these leggings great…

Love love love these leggings great customer service as well always so polite and helpful. Love how these leggings suck my gut in lol lol will keep buying. I just hope their clothes don’t change in the future like some companies do.

3. syyskuuta 2026
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

My order took over two weeks to send…

My order took over two weeks to send out and when I contacted them about it they told me my items were out or stock but would be restocked soon. I should have been told that rather than waiting in a shipping confirmation from them. Took them two weeks to send out my biker shorts.

I will say, the biker shorts are amazing and fit very well. I want to do business with them again but my first experience makes me hesitant, which is very unfortunate.

10. elokuuta 2026
Oma-aloitteinen arvostelu
BRXL-logo

Vastaus yritykseltä BRXL

Thank you for sharing your experience with us. We’re truly sorry for the delay with your order and for the lack of communication regarding the inventory issue. We completely understand how frustrating it must have been to wait without being informed sooner.
We’re also glad to hear that you love the biker shorts and that they fit well! We’d really appreciate the opportunity to make your experience better.
Could you please share your order number with us and reach out to our support team at support@brxlshop.com? Our team will be happy to look into your order and see how we can make this right for you. We hope you’ll give us another chance to provide you with the experience you deserve.

Saanut 1/5 tähteä

I ordered because the company had such…

I ordered because the company had such great reviews. However, when sending back the items that were not at all accommodating. I have recently had surgery and was looking for a certain kind of bra which did not work. I needed to send them back and NONE of the options are to get a full refund. NOT ACCEPTABLE! They also took an extended period of time to answer emails when I only have 30 days to return and still not get ALL my money back!

29. elokuuta 2026
Oma-aloitteinen arvostelu
BRXL-logo

Vastaus yritykseltä BRXL

We’re truly sorry for the inconvenience and frustration this has caused. We understand how disappointing it is when an item doesn’t meet your needs.
For returns due to non-quality reasons, our policy does not include a free return label. We sent you a return QR code on September 14, but we haven’t received notice that the items have been returned yet. Could you please let us know if you received that email?
Our support team has also reached out to you again to help with your case. We sincerely hope you’ll give us the opportunity to resolve this and improve your experience with BRXL.

Saanut 5/5 tähteä

Delivery was in the time that was…

Delivery was in the time that was mentioned on the website and in a timely fashion. Quality is excellent in comparison to other activewear companies. Customer service was great hence I had an issue it was resolved quickly and to my satisfaction.

15. syyskuuta 2026
Oma-aloitteinen arvostelu

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