Brokenplanet Arvostelua 

they dlivered a dirty blanket and a dirty pant. I asked for a refund and no one answered. After 1 year they finally sent me money BUT ONLY 20$ OF 170$. absolute scam please dont order.

If there was a lower rating I’d give it, over 2 weeks trying to contact the team with no reply I’ve gone ahead and wasted £80 for no good reason all over them not having a customer support team clearly , shocking

Returns policy is misleading and illegal. A consumer has the right to return unwanted or incorrect orders without paying return fees or having shipping costs deducted from a refund. This company is operating outside the law and they are misleading their customers for their own benefit. Do not buy from Broken Planet you are not valued as a customer. If you have a similar problem with returning an item without financial penalty or being told you have to pay return postage please report this bunch of bandits to Trading Standards.

The website is doo doo. I had items and wouldn't let me check out just kept glitches and giving me an error.

Ordered a jacket over three weeks ago. It couldn’t be imported because the brand failed to provide proper customs documents. I wasn’t contacted about that, instead I had to figure this out myself.

I then waited weeks for the parcel to be returned so it could be reshipped, only to be told they already shelved the jacket again and sold it. And of course, my size was completely sold out, so they couldn’t sent another one. So after all that waiting, I ended up with no jacket in the middle of winter.

I’ve been a loyal customer for years, but this was badly handled from start to finish. No concessions, no help, just nothing but headaches. Huge waste of time and very disappointing service.

Super happy with my order! It came right on time, and the quality of the product is even better than I expected. Totally satisfied!

I spent £90 for the wide leg denim jeans in total with the shipping just for the material to feel cheap and for the button to come broke and completely off the jeans. I would not order from here again they charge premium prices for poor quality material

My family have placed 3 orders so far and have been impressed with the quality of the items received. I also think the customer service has been good. When dispatched deliveries have been received within 24hours. I would highly recommend.

Do not buy here. This company deserves 0 stars. I ordered a tracksuit and a sweetpants early in december 2024, and paid extra for a quick delivery before Christmas. I received only a jumper for £270 paid !!! Custumer service havent replied to my emais during this almost 4 months. Their website pointed to a Whatsapp number for communication but it doesnt exist/work. If there were a mistake I have been patient to hear for them to offered a refund or send the missing items, but it seems they only want to get my money and blocked me from emailing them. Companis like this ones should be banned for selling in internet...Really a scam company.

You have to be quick off the mark to secure the drip from a drop but the fulfillment process is slick and the quality of the gear is outstanding.