Never showed up, lied then ignored us!!!!!!
We pre-booked a taxi to pick us up after a wedding, weeks in advance. We came out early to meet our taxi and waited, eventually messaging them after they hadn’t showed up. The whats app messages blue ticked straight away but they ignored me. I then left it a bit and then rung, to be told the taxi was 2 mins away. 10 mins then went by and i rung again, only to discover they had blocked my number and the messages were all ignored. I rung from another phone number and they totally ignored us. Another wedding group ordered an Uber and said Brockenhurst Station Taxis had done the same to them too. We were all isolated in the middle of nowhere at gone midnight trying to get a last minute Uber. Finally we booked an Uber home but only after a wasted 30 minutes stood in the dark after a very long day. Disgraceful treatment, especially having pre-booked and also to our fellow wedding guests who got the same treatment.