British Technology Arvostelua 

Terrible company, they sent me a watch that had a mechanism that did not and then refused to give a refund and don’t respond to emails, do not trust this company

I purchased my watch, Celeste in May. It was quickly delivered and I’m so pleased with it. I’ve had a smart watch before which I paid three times the amount for. The British Technology ‘Celeste’ watch excels in appearance and technology to the smart watch I previously bought. I love the choice of dials I can choose from and the simplicity of setting up the apps. The battery life is excellent and lasted over a week before I had to recharge it. All in all a really good purchase.

Love the different watch faces, so easy to change. The features are brilliant and work well.

I bought two watches and a brill watches fast delivery if your looking a great watch buy here folks 👍

Have had my watch for some time now. Works like magic. I swim, run and hike with it and it's still going strong.

I’m really pleased with my Ultra X Smartwatch. It looks great, and has all the features I need. I especially like the sleep tracking facility. The ordering process was quick and simple, and customer service was excellent when I broke my charger. Thank you, British Technology.

Fantastic customer service. I asked various questions before buying the smart watch. Everything was explained clearly and all communication was quick. Love the watch and am extremely impressed with Customer Service.

I had a problem with my watch a year after purchase.
I contacted British Technology and they immediately agreed to send me a new watch.

I was overwhelmed. I absolutely love my watch and it is so easy to use.

The service I have received is outstanding.

Thank you so much 💗

I bought my Explorer watch in January 2026, the ordering process was very smooth with tracking provided from point of order to delivery. The order took 3 weeks to arrive but it was well worth waiting for. Easy to set up and the myriad of functions including linking my phone work really well. I was even able to customize the watch face with a photo of my cat! My only gripe was that the watch arrived with the wrong strap but this was painlessly sorted out immediately by the customer service agent without any further effort on my part. Top quality item and a customer service department to match.

A 5 star product. I brought the KC86 SMART WATCH earlier this year. This is an excellent watch and I particularly like the sleep monitoring feature which helps me immensely as I have sleep issues! The watch also allows the uploading of your own photos to design your own personalised watch face, a great feature! All in all a fantastic watch, and knocks spots off my previous watch which was a Fitbit....

Very pleased with my watch! The customer service has been great.

Im confused. The company is called British Technology, but clearly the watch is made in China.
I can't seem to get yge voice assistant to work. Just a countdown of 5, 4, 3 2,1 then nothing, even when I try to speak to it.
Also, its not clear if one can get additional apps for the watch. If so where from.
Lastly they say there is 24/7 contact details.
No 24 hr phone number or e mail . Nothing.
However, if all my questions can be answered, The watch does feel pretty good, & I love the screen size.
So, how do I contact someone at tge company.?

Great watch the ultra x, easy to navigate and set up, exactly as described and more, easy to get intouch with the company and great communication with them, I had no problem giving a 5 star review.

I bought 2 watches from this company had a problem with them at first the company were brillant with my peoblem and fixed it asap bery happy with my watch best iv jad in a while wld buy again

Excellent watch, helps me track my BP, heart rate and plenty else besides and it tells the time too!!

Really impressed with this watch it does everything my old expensive watch did and more; especially with it’s battery life. My old watch barely lasted a day. However, I needed a second charger and it is model specific. I made a comment on the facebook page and support replied almost immediatly. That warrants a 5 star review in my book.

Loving my new watch from British Technology. Slim. Sleek. Accurate records, and easy to operate. Charge lasted a week, much better than my old bulky Samsung one. And I love the cat watch face!!!

I bought one of these smartwatches a few months ago, it was great, it replaced my Fitbit, many times better, after a few months it developed an issue whereby the display would not work when the side button was pressed, although it was still working with my watch, I contacted customer services who asked me to send a video to them, I did and they replaced my watch immediately, this is great customer service, I am back striding out my steps, keeping an eye on my blood pressure, answering my phone and checking all my social notifications on my little smartwatch, a brilliant little watch and brilliant customer services. Well done

A further edit to add to the mix (4th March '26). British Technology has read the one star review that I originally left them and decided to offer me a fifty percent refund on condition that I remove that review! Well, if that's not proof of dodgy dealings I don't know what is. So now I've revised my upgraded three star review back down to one. A side message to Trustpilot is in order methinks.
What decent company will try to bribe you with a partial refund if you withdraw an honest review?? Not happening 'British' Technology!

This review is an edit of the one star review I left earlier today. Can it be coincidence that suddenly I've had responses to my questions?
My experience hasn't been great but the corner may have just been turned.
Firstly, British Technology isn't manufacturing or producing these watches in the UK. They're made in China and imported into Norway from where they're distributed. If you want to return your watch, this is where you need to post them to so make your mind up fairy promptly as you only have 14 days in which to get the watch sent back.
Anyway, when mine arrived I was surprised to see it wasn't branded and queried this with British Technology because the instructions are written in such poor English that it was obvious they're made in China - it even says so on the watch. Then the QR code that's supposed to take you to the app didn't work and I got a security warning on my screen.
At this point, I contacted British Technology again and got nothing but crickets for two days - hence my pretty ruthless review on here earlier today. Hey Presto, suddenly I've been sent the name of a new app to download which did work and was available through the play store. But it's owned by a company called Mo Young . Hmm.
Oh well, my watch is now working but whether I trust all my data is safe I'm not sure. Would I buy again? No. I don't fully trust British Technology as they're not the manufacturer that they would have you believe and there are identical watches available elsewhere on the web.
Caveat emptor is very much the rule here.

I purchased the Ultra Smartwatch about a year ago. I have been absolutely thrilled with it and it has made my life so much simpler even though I am not "IT savy"! Its was super easy and user friendly to get up and activated with my Samsung Z4 Android.
On a recent trip from SA to UK I lost my smartwatch charger. To say I was gutted is an understatement. However British Technology have come to my rescue. Upon my enquiry their response was immediate and very favorable. They are replacing me with a new charger at no cost to myself!
That to me is excellent service.
They have been efficient, courteous and very professional.
I will certainly once again be purchasing from them in the near future and I will absolutely have no hesitation and will happily refer them to any and all prospective clients thinking of purchasing any of their products.
Do yourself a favour and check out their products. They are very competitive and reasonably priced
Lastly, a personal thank you to British Technology for your excellent service. In today's modern world it is greatly appreciated