Brilliant Money Arvostelua 118

Dave Shuck was totally professional. He was efficient but importantly very engaging and personable. He made the whole process, which can be quite labourious, relatively pain free.
He was diligent and thorough and explained the application process very well. Excellent customer service from start to finish. I can commend his service and approach. Dave is an asset to your organisation.

Philip, Jodie and the team helped us navigate our re-mortgage with ease. Great communication, personal attention to detail and effective support. Highly recommended.

Brilliant finance arranged my mortgage and were there from the start to the end. Gareth and Sam kept me regularly updated and assisted me throughout the application pro ess. I'd definitely recommend them especially if you're looking for an expat mortgage. Thank you so much!

David, leading the team with Robyn and Gareth were truly exemplary brokers. He carried us through two simultaneous mortgages at the same time over a process of 9 months, as the markets hit turmoil. Completely reliable, genuine, honest, truthful and transparent advice, while being patient, and incredibly knowledgeable about the complexities and pros and cons of different solutions. Will never go with another broker again. Heartily recommend.

What can i say... These guys are miracle creators.
They made the impossible, possible.
Recent CCJ's, active DMP, poor credit history. We were turned down by almost everyone. After a great conversation with Philip Snelling to discuss our options, we had a AIP within 24 hours.
Full application went in and Robyn Matthews looked after us from there and soon after we had a Mortgage Offer.
We have been in our new home for 3 months now.
Phil and Robyn were empathetic but so professional when dealing with our case. They were positive throughout and knew the lenders products and criteria like the back of their hands.
They packaged everything up before submitting the full application and ensured the lender had everything they needed to deal with our application.
I cannot express enough our gratitude to these guys.
I just hope you are recognised within your organisation for your outstanding work

I will absolutley be using Brilliant Money on our next purchase

Thanks Again

Gareth and Sam have been nothing short of outstanding throughout the entire mortgage process. They somehow manage to combine calm professionalism with the kind of efficiency that makes you wonder if they’ve got a sixth sense for paperwork.

What really impressed us was how proactive they were. These two keep an eye on mortgage products like hawks with spreadsheets. The moment a better deal appeared, they were on it. And the switchovers? Seamless. Effortless. Suspiciously smooth. The kind of smooth that makes you think they’ve hacked the matrix of mortgage administration.

And of course, they’re part of Brilliant Money, which is fitting, because they genuinely are brilliant. Like, properly brilliant. The sort of brilliant where you start thinking the company name wasn’t a branding decision, it was just an honest description of Gareth and Sam turning up to work.

If you want advisers who are proactive, knowledgeable, lightning‑fast at replying, and somehow make the whole thing feel far less stressful than it should be, Brilliant Money are the ones you want.

Especially Sam and Gareth! Exactly the kind of people you want in your corner! (They somehow make the process of getting a Mortgage enjoyable!)

From our first contact, Brilliant thoroughly researched our requirements and came up with a choice of financial products that we thought were not available to us given our ages. Our queries were responded to promptly and always with a full and satisfactory explanation. All contact with the staff at Brilliant was, without exception, handled in a polite, friendly and professional manner. Nothing was too much trouble for them and we have been kept updated right through the mortgage search and application process. We can only describe it as a first class service and definitely value for money. Thank you so much to David, Robyn, Gareth and anyone else at Brilliant who contributed to our quest for a suitable financial solution. A heavy weight has been lifted off our shoulders as a result of your tremendous support.

An outstanding service; David Shuck and Robyn Matthews provided a consistently professional, attentive and personalised service. Truly exemplary !

We have been so impressed with the service provided by Sam Telford and Gareth Holding at Brilliant money.
Sam initially spent time over the phone explaining things to my elderly parents with such patience and detail and has been very approachable and quick to respond when we had queries and questions. Gareth has also provided us with an excellent service and again has been quick to respond to emails and telephone queries and has made the process smooth. Thank you both for the fantastic service we have received to date

I dealt with Gareth and Sam. They both went above and beyond. Their service is outstanding and it’s 10/10 from me. I am happy with everything they have done.

Sam and Gareth were very friendly and took the time to explain everything to me in detail. They were good at getting back to emails straight away, the whole process did take longer than I expected, around 5 months from first phone call to actually getting the money, when we were told the average is 3 months but it was complicated by us living abroad. They were the only company we could find who would do a remortgage on a buy to let property in England for people living in France so if that's what you need I would recommend them.

David and Robyn helped me to remortgage to an expat buy to let mortgage. They secured me a great fixed rate deal during a time when rates were very turbulent all whilst navigating a time difference with absolute professionalism. They were patient and a pleasure to deal with - helping me to figure out what I wanted out of the deal and communicating the implications of each option clearly. I would absolutely recommend them to anyone else looking to remortgage!

A fantastic and reliable service

Sam, our mortgage broker was fantastic. Very thorough and clear in his advice, always happy to answer our questions, and very responsive to our emails and calls. I intend to use his services again in future for remortgaging.

5 stars ⭐️Sam Telford & Gareth Holding made our mortgage process straightforward and completely stress-free. They were fast, professional, and always available to answer questions. We couldn’t have asked for better support — highly recommend!

Philip and Gareth have both been wonderful with dealing with my mortgage cases, not easy cases either complexed structure. I highly recommend Brilliant Money as they professional and deal with all case items on time to ensure smooth and timely completions.

Great service, Philip Snelling and Gareth Holding were super helpful. Philip gave practical advice that achieved a great result with minimal fuss and Gareth helped with implementation. Great communication.

As a business owner, I value efficiency, clarity, and people who actually deliver—and Philip and Gareth did exactly that.

They ran the whole mortgage process like a well-oiled operation: no fluff, no delays, just clear advice and solid results. Every question I threw at them was handled quickly and without the usual industry waffle, which made a refreshing change.

What stood out most was how they balanced professionalism with personality—keeping things light when needed, but always on top of the detail. They made a process that’s normally about as fun as a tax return feel straightforward (and almost enjoyable).

If you want brokers who treat your time like it matters and actually get things done, Philip and Gareth are a very smart investment.

Cannot recommend Brilliant Money enough. Is the start of a great working relationship.

Thank you all 😎👍

We recently used Brilliant Money as our mortgage brokers and we were very impressed. David and Robyn provided an excellent service and went out of their way to make the process as easy as possible. We found them to be experienced, friendly and professional. They paid careful attention to our preferences and needs to find the lender that best met our requirements and handled the paperwork once we'd provided them with the required information. They went out of their way to keep us informed and provide us with guidance on the process. We will definitely use Brilliant Money in the future and highly recommend them. Overall, a top-notch service.

As first-time buyers, we couldn’t have asked for a better experience with David and Robyn. From the very beginning, they were incredibly informative, taking the time to explain every step of the process in a way that was easy to understand and never overwhelming.

They made what could have been a stressful journey feel smooth and manageable, always being on hand to answer questions and offer reassurance when needed. Their professionalism, patience, and attention to detail really stood out, and we always felt confident that we were in safe hands.

Thanks to Dave and Robyn, the whole process felt far less daunting, and we are truly grateful for their support and guidance. We would highly recommend them to any first-time buyers looking for knowledgeable and approachable mortgage advisors.

Brilliant Money were excellent from start to finish. They laid out the process and fees clearly and set expectations from the start. They are well established and clearly have strong relationships with the mortgage companies they work for, enabling them to add that essential personal touch to an impersonal application process.
Philip and Gareth were a pleasure to work with, their communication was excellent and they kept me informed all the way through. The whole process was much faster and smoother than I anticipated and they secured me a deal with a specialist lender that suited my needs. Thanks to all the Brilliant team!