Site will not fully load....No support!
I've been using Brandbuilder.ai for about 3 months. It started out pretty good. While I am proficient with Photoshop and Illustrator, this was a quick way for me to brainstorm ideas and quickly look at a lot of different colors, fonts, and logo ideas. After about the first month, I started having issues with the dashboard loading my brands....it was just blank. After refreshing several times, it usually came back withing a few trys. Now, I am unable to load my dashboard, I've tried different browsers, my cell phone, etc... It will not load the dashboard. It's very frustrating. I can access my account (where I was sure to cancel the auto renewal), but the site will not allow me to create any new brands or see the 8 previous brands I've created. There is no support. There is no contact form. There is no help of any kind available. And, did I mention that I prepaid for a year... So, now I'm just sitting here twiddling my thumbs hoping that the dashboard loads again. There are plenty of other companies out there...do yourself a favor and skip this company.
28. huhtikuuta 2022
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