Front desk are friendly and helpful as always. Guys at the rear of the shop are generally very off with anyone who turns up that isn’t ‘trade’ and can be quite standoffish with zero customer service s... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Zac our delivery driver had a tricky job lifting the top soil with his crane onto our elevated front garden. But after 3 attempts in 3 different positions he nailed it. Completed without complaint. A... Näytä lisää
Yritys on vastannut
Good advice when placing my order for an Oak external stable door. Delivered earlier than expected as there was one in stock at the Depot and it arrived today well within the notified delivery slot.... Näytä lisää
Yritys on vastannut
Very swift phone call from the branch (Malvern) telling me when my order would be delivered following my on-line purchase. Delivery driver placed the items exactly where they were needed - I didn't e... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Bradfords is your local builders merchant, open to trade and public. We have 49 branches across Cornwall, Devon, Dorset, Somerset Wiltshire, Avon, Herefordshire, Worcestershire & Gloucestershire all offering Click & Collect. Simply place your order on our website and collect from your local branch 1 hour later. Click & Collect From 49 Branches Within 1 Hour. We also offer free delivery when you spend £100 or more and great trade discounts.
Bradfords Building Supplies, Trusted by the Trade since 1770!
Yrityksen kirjoittama
- Bradfords is the leading family owned supplier of building materials in the UK
- Our vision Proud of our heritage but progressive in our thinking, we exceed our customers’ expectations through: - Providing the most expert advice - Carefully selected product ranges - Responsive service - Consistently good value
- Builders Merchants Federation Ltd (BMF).
- Bradfords Building Supplies is a proud member of The Builders Merchants Federation Ltd (BMF). The BMF is the only trade association representing and protecting the interests of both builders’ merchants and suppliers to the merchanting industry in the UK.
- Investors in People
- Bradfords Building Supplies are proud to be an Investors in People (IiP) accredited organisation. Having an IiP accreditation is the sign of a great employer, an outperforming place to work and a clear commitment to sustainability.
Yhteystiedot
Crown Works, WR14 2QP, Malvern, Worcestershire, Yhdistynyt kuningaskunta
- 01684 573297
4,9
Erinomainen
246 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 95 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great service!
1. maaliskuuta 2021
Outstanding service
Simply perfect. Went above and beyond. Would definitely recommend and reuse their delivery and online service.
23. helmikuuta 2021
Friendly and helpful from ordering to…
Friendly and helpful from ordering to delivery. Communication excellent. Thanks
14. helmikuuta 2021
Very good, friendly
Very good, friendly service
The web site had changed the length of timber that I had ordered, but it was quickly sorted
24. tammikuuta 2021
Prompt and responsive
17. tammikuuta 2021
Good service
23. joulukuuta 2020
Vastaus yritykseltä Bradfords - Malvern BBS
Dear William,
Thank you for taking the time to leave us a review.
I am really pleased to see that you have had a positive experience with us.
We hope to see you again soon!
Kind Regards,
Charlotte from Customer Services
The staff and management at Bradfords’s…
The staff and management at Bradfords’s Malvern always go out of their way to help.
They are very accommodating helping us to get the deliveries on time, arranging special orders or quoting. Can not fault the counter service or cheery staff. Prices generally good and competitive.
22. joulukuuta 2020
Vastaus yritykseltä Bradfords - Malvern BBS
Dear Sandra,
Thank you for taking the time to leave us such a lovely review.
I am pleased to see that you have had a positive experience with us and that you are more than satisfied with the high standard of service that you continue to receive from our team in Malvern.
I will pass this on to them as I am sure they will love to know that their efforts are being noticed.
Merry Christmas from all at Bradfords!
We hope to see you again soon, in the New Year.
Kind Regards,
Charlotte from Customer Services
The right products waiting for…
The right products waiting for collection at the specified time. First rate service
7. joulukuuta 2020
Vastaus yritykseltä Bradfords - Malvern BBS
Dear Neil,
Thank you for taking the time to leave us a review.
I am pleased to see that you have had a positive experience within the branch.
We hope to see you again soon,
Kind Regards,
Charlotte from Customer Services
Vastaus yritykseltä Bradfords - Malvern BBS
Hi Chris,
Thank you for taking the time to leave us a positive review.
I am glad to see that you have received excellent service.
We hope to see you again soon.
Kind Regards,
Charlotte from Customer Services
Vastaus yritykseltä Bradfords - Malvern BBS
Hi,
Thank you for taking the time to leave us such a positive review.
Your feedback is highly valuable.
I am pleased that ordering online was an easy process for you and that our delivery driver was very helpful.
Kind Regards,
Charlotte from Customer Services
I ordered Cold Lay Macadum online…
I ordered Cold Lay Macadum online (click and collect) but you did not contact me by phone or email to advise that the product had come into stock.
I had to phone you to chase it up at which point you advised that it was in stock and ready for collection but I got the impression it had probably been at your depot for several days and you had forgotten to contact me to advise that I could collect.
6. marraskuuta 2020
Vastaus yritykseltä Bradfords - Malvern BBS
Dear Mr Hornsby,
Thank you for taking the time to leave us a review.
We highly value all feedback that we receive.
I apologise for the lack of communication and any inconvenience this may have caused you.
I will certainly look into why you were not contacted so that this does not happen again.
Kind Regards,
Charlotte from Customer Services
A Helpful, friendly crew.
What a helpful crew - they kept me up to date with the order and tried to locate a missing item (an 8' fencing post!) - the dlelivery driver was a great bloke -a credit to the company.
23. lokakuuta 2020
The timber i reserved turned out to be…
The timber i reserved turned out to be out of stock but they substituted with the longer one for the same price. Great local service, much better than the other local equivalents.
18. lokakuuta 2020
Very quick to respond to an order…
Very quick to respond to an order regarding delivery, which was quick and easy.
15. lokakuuta 2020
Excellent service
Excellent service, friendly staff when I queried the delivery time.
Bag was left exactly where I wanted it.
The driver was very skilled with reversing the lorry in my lane. Total respect there.
Full marks all round.
10. lokakuuta 2020
Placing the order was easy
Placing the order was easy. Prompt response from the company regarding updates. Delivery staff were polite and helpful.
3. elokuuta 2020
Oma-aloitteinen arvostelu
Couldn't ask for more...
Fantastic value, fantastic service I believe someone called me literally within a minute of placing an order on the website to schedule a delivery.
The delivery guy was awesome as well, lifting the materials to a requested location and was done within ten minutes, very very impressed.
Thanks Bradfords@Malvern!
15. heinäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bradfords - Malvern BBS
This sounds like the Malvern treatment, I am really happy that you enjoyed your experience with us James, thank you for sharing it and I hope we will see you again soon.
Very happy with our experience!
So impressed with Bradfords. Called me the day after placing my order and had a delivery booked in for a week later, substantially quicker than the website suggested it could be! I realised we needed to add extra items to the order, so called the store and they were so helpful, added the items and had them all delivered at the same time. Super helpful staff at Malvern branch. Can't rate these guys more highly, will absolutely be using them again!
14. heinäkuuta 2020
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bradfords - Malvern BBS
Sounds like our super team at Malvern, it is so great to hear of your experience and I am happy that you are pleased, thank you so much for your lovely comments and I hope we will see you again soon.
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