Avoid they take your money Don’t send the goods Don’t reply to phone calls Don’t reply to emails Don’t reply to social media messages Scam don’t ignore the reviews or you will end up out of pock... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Placed an order on next day delivery for a birthday present, item never arrived luckily order through clear pay but Clearpay are also not being very helpful on getting the returns for the purchase. DO... Näytä lisää
Great value for money! Bought the 4kg bucket blue mix definitely gonna last us a long time! 😂 plus there’s a big selection of sweets inside so always going to find one you like, bought an extra one f... Näytä lisää
Yritys on vastannut
Ordered pick your own sweets for anniversary and paid for next day delivery. Sweets never arrived. multiple attempts to contact via chat with no answer, finally got through on customer service line on... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
The Ultimate Pick n Mix Company online. Home of the 'Mega Bucket 4kg' pick n mix. Choose your own favourite sweets with a selection of tasty extras.
Yhteystiedot
St Johns Business Center, HX4 8AQ, Halifax, Yhdistynyt kuningaskunta
- 08007723732
- orders@boxmix.co.uk
- boxmix.co.uk
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
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Muut katsoivat myös näitä
Amazing customer service and equally…
Amazing customer service and equally amazing products! We ordered the 4kg blue bucket and it was such great value for money. Sweets are fresh and tasty!

Vastaus yritykseltä Boxmix
I loved there packaging the sweets are…
I loved there packaging the sweets are amazing x

Vastaus yritykseltä Boxmix
First time ordering off boxmix
First time ordering off boxmix after my sons been following them on TikTok, I honestly didn’t expect there to be so many sweets.
Highly recommended
Thank you

Vastaus yritykseltä Boxmix
Have now ordered twice and both times I…
Have now ordered twice and both times I have had super fast delivery and the second time they even brought my order forward to make sure my daughter receive in time for her birthday amazing value for money and amazing communication great selection of sweets to pick from something for everyone I will definitely be ordering again

Vastaus yritykseltä Boxmix
AMAZING!
I received my order yesterday and I am very impressed! I ordered a 4KG bucket and it was filled to the top. These are definitely value for money - especially when I got delivery included in the price too! I think I must have found the page when everyone else did which meant my order was delayed but as soon as I mentioned it to them they checked it for me & shipped it out next day! Great customer service & I would definitely use them again.

Vastaus yritykseltä Boxmix
Great value for money
Great value for money! Bought the 4kg bucket blue mix definitely gonna last us a long time! 😂 plus there’s a big selection of sweets inside so always going to find one you like, bought an extra one for my sister they make great gifts too!! The customer service has been amazing replying quickly!

Vastaus yritykseltä Boxmix
Amazing!!!great communication and so…
Amazing!!!great communication and so friendly!

Vastaus yritykseltä Boxmix
Avoid
I ordered sweets back in the beginning of January and they still haven’t arrived.
I initially emailed them to ask where my order was with no reply. I then contacted the company on Facebook and they replied the first few times giving me a tracking number that didn’t exist and kept saying that they were having problems with Royal Mail. However, I had multiple parcels being delivered from Royal Mail in the meantime. I kept being told it would be here soon and the company would get back to me with an update but this never happened. I have asked for a refund since and had no reply.
I would avoid this company.

Vastaus yritykseltä Boxmix
Fantastic service and great quality…
Fantastic service and great quality sweets ordered the 2kg blue mix and it was rammed! Kids loved it will be back for more

Vastaus yritykseltä Boxmix
Lovely sweets
Great selection of sweets and my son has already eaten half of them love the sweets but took a few days to get my order but other then that I would order again .

Vastaus yritykseltä Boxmix
Would recommend
Wonderfull sweets,I revived my order within 2 days great delivery and great prices good sweets and order was perfect first time.

Vastaus yritykseltä Boxmix
Avoid avoid avoid
No customer service at all and over 20 days of waiting and no order, no response from them to attempt to get a refund. Avoid

Vastaus yritykseltä Boxmix
No Customer Service At All
I have put in two orders to Boxmix, and been sent an incorrect kind of sweet in my order both times. (They sell two different sweets, both labelled "vampire teeth" and sent the wrong ones on both occasions.)
The first time, I didn't think too much of it, mistakes happen, and I liked the rest of my order enough to give them another chance. The second time, I left a note on my order form confirming which vampire teeth I had ordered, and asking if they could check to make sure they sent the right ones this time. When they ignored this, and sent the wrong ones again, I began to get unhappy.
Over the next month, I sent Boxmix two emails, and a facebook message, asking if they could fix their mistake, but got no reply, despite their website saying they aimed to reply to all enquiries within a day, and being left on "seen" on facebook. They did, however, find the time to delete the post I left on their facebook page, asking if I was ever going to get a response, within an hour of me posting it. The support button on their site hasn't worked at any point while I've been having this issue.
I've been unable to leave a review on their facebook page, or see any other reviews there, even though Boxmix apparently has five star facebook reviews on their homepage. On closer inspection, the "reviews" on their site turned out to be written in the exact same style as the rest of the site.
Do not buy from Boxmix; the sweets are fine if they get it right, but they have zero interest in fixing things if anything goes wrong.

Vastaus yritykseltä Boxmix
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