Boutiques del Ponte Vecchio | Jewelry from Florence, Italy Arvostelua 

Boutiques del Ponte Vecchio made my first purchase experience a pleasure. I purchased a fine Figaro necklace. They shipped the necklace right away and the tracking with DHL worked perfectly. I am delighted with the quality of the necklace and the care taken by the people involved in creating and delivering it to me.

Great service, prompt delivery and very happy with product received! Will order again

I can’t recommend Serena at Boutiques Del Ponte Vecchio highly enough. I reached out about a custom ring for my wife’s anniversary gift, and from our very first conversation, she was attentive, kind, and genuinely helpful throughout the entire process.

Serena and her partner hopped on a Zoom call with me to talk through exactly what I was envisioning. With a firm deadline ahead of us, she got right to work — consulting with the artisans, sorting out shipping timelines, and navigating customs into the US. She sent me multiple design options at different price points, helped estimate ring sizing, and walked me through payment every step of the way. Honestly, the whole process felt easy and enjoyable, which isn’t something I expected from an international custom order.

When the ring arrived, it was wrapped beautifully, with a handwritten card on cardstock and a small Florentine memento tucked in alongside it — such a thoughtful touch that made the gift feel even more special.

I wouldn’t hesitate to work with Serena again for another piece. I’m so grateful this shop exists to share a piece of Florentine craftsmanship with people around the world!

I visited Florence a few months ago and deeply regretted not buying gold jewellery while I was there. When I stumbled upon Boutiques Del Ponte Vecchio, I was beyond thrilled to find a way to make up for it.
I reached out via text to Serena and shared what I was looking for. She went completely above and beyond standard customer service. She sent me numerous options to choose from and even offered to adjust the size so it would fit me flawlessly. The entire process was remarkably smooth, and Serena’s professionalism shines through in everything she does.
When the package finally arrived, I was completely blown away. Inside was an amazing presentation box holding my dream gold piece, a lovely handwritten card, and a sweet little gift as a keepsake of my time in Florence.
Thank you so much, Serena, for turning a regret into such a wonderful, memorable experience! If you are looking for authentic Italian gold and world-class service, look no further than Boutiques Del Ponte Vecchio.

Serena worked with me on a singapore chain I wanted to purchase. It was important to me that it be Italian gold. She was able to accommodate me with exactly what I was looking for - my order arrived sooner than expected and even the packaging was top notch! She included a hand written card and a small gift that was way above my expectations! I will most definately be contacting them again should I want to buy Italian gold! Thank you again Serena!

Friendly & Efficient... Serena made things easy for me. Very satisfied with my purchase.

I had an amazing experience with my first gold purchase. The customer service and communication I received was unparalleled to anything I’ve ever experienced. I am looking forward to my next purchase.

The experience was totally great, thank you to all the staff !!!

I fell in love with all the jewelry when I visited Florence earlier this year, and when I saw Boutiques del Ponte Vecchio existed, it made me happy to know I could still get something even if I was no longer in Florence. Serena was so helpful and she tried on so many pieces of jewelry for me to model and take photos and videos until I found the one I loved. Would highly recommend shopping from them. Exceptional customer service and attention to detail. 10/10 recommend💛

bought my sister a golden bracelet for her 25th bday🎂 it was a magical moment and she fell in love with it! The package arrived in perfect conditions, loved every single details, down to the luxurious packaging❤️