Last weekend we purchased a lovely used car from this company. (BMW X3 M40i) The whole buying process was easy, Adrian who dealt with our case was very helpful, answering for all questions honestl... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
Adrian was helpful, informed, experienced, knowledgeable about the car I was looking at. Patient, not pushy but encouraging when I decided to purchase. The whole environment at Bournemouth Cars made m... Näytä lisää
They say that the true measure of a company is how they react when things go wrong. Bournemouth Cars did not disappoint. We had an unexpected issue with our Q5 after we collected it. Adrian and Joe... Näytä lisää
Just purchased my recent car from here, the range rover sport and I must say the service is excellent. Jo and adrian in particular, they were fantastic throughout the whole process and I highly rec... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bournemouth Cars is an independent used car retailer in Bournemouth. Founded in 2012 with a passion for motoring and supplying quality used cars, we pride ourselves on offering exemplary customer service. Our two founding directors have a combined 35 years experience within the motor trade and family backgrounds running 3 generations deep. We believe in constant evolution and are proud to deliver a modern-day experience to our customers and their buying experience. Customer satisfaction is of the upmost of importance to us all here and as such we are now Dorset’s only AA approved dealer, a fact we are extremely proud of. Every vehicle is first hand inspected by the AA on our premises by them, warrantied by them thereafter, giving not only you but us the confidence that we have done our upmost in preparing your new car for its new home. Being sticklers for preparation in this manner and our desire for genuine customer service, this has driven a whole host of customer 5 star reviews and subsequently nomination’s and awards have followed, namely; Auto Trader - “Highly Rated Dealer” award in 2019, 2020 & 2021 for our customer service. Car Gurus - “Top Rated Dealer” award in 2018, 2019, 2020 & 2021 for our overall reviews and customer satisfaction. Over the years we have become very well known in our local area for our customer service and quality of vehicle along with the work we do in the local community. Any short journey around Poole and Bournemouth you will see the number plates of our previously sold vehicles on the road. In recent years, online business and nationwide delivery mean the majority of our business is now outside of the local area. We are fully approved and regulated by the FCA (Financial Conduct Authority) and as such are entitled to discuss and offer you the very best finance packages available on the market today in order for you to fund your new car. Partnering with Quick Car Finance and Close Brother’s Motor Finance to bring you these finance packages. 2021 gave birth to expansion at our preparation centre too, in the form of additional workshop space and a body shop. Enabling us to keep virtually all of our servicing and preparation in house at our facilities in Poole. Giving us more quality control over these aspects and satisfaction. In 2022 we have excitedly become a new car dealer too in the form of the brilliant fully electrical small car manufacturer, MEV. Offering brilliant options for fully electric cars and vans - details of this can be found under “New Cars” in our menu. Finally, we really do appreciate the time you have taken to read “about us” and our business, as always we strive to do better in any which way we can and realise we are not perfect. So please, we welcome your feedback or constructive criticism on any aspect of our business accordingly however big or small if you feel we could improve.
Yhteystiedot
315-317 WALLISDOWN ROAD, BH12 5BT, Poole, Yhdistynyt kuningaskunta
- 01202744447
- sales@bournemouth-cars.co.uk
- bournemouth-cars.co.uk
4,9
Erinomainen
128 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
Kuinka tämä yritys käyttää Trustpilotia
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Sales guy was great
Sales guy was great, friendly, efficient, polite and helpful.
Company wouldnt deliver and collect my car from Essex (105 miles)
3. huhtikuuta 2023
Vastaus yritykseltä Bournemouth Cars
Hi Dave, thanks for the review. We did offer delivery / collection at cost price.
One Of The Best Car Buying Experiences I Have Ever Had
From the moment I enquired, the easygoing and relaxed approach was clearly the way Adrian and Ollie work.
No sales pitches, no gimmicks, just excellent quality and looked after vehicles, and guidance, information, and help making the whole process enjoyable.
As daunting as buying a new car can be, Adrian and Ollie made the experience a pleasurable one, helping every step of the way.
I have previously purchased vehicles from other dealers, who the word “shady” was created for, and this includes the overpriced main dealers, whose approved cars are well above market value, and who draw you in by omitting details (which unfortunately appear after you’re entered into the agreement!).
With Bournemouth Cars, namely Adrian, there is no ambiguity, no omission, and no nonsense, but the complete opposite! Clarity, freedom to take the car and see if it is exactly as advertised, and if there was any negative statement to be made, it would be that although the pictures advertised are good, they are nowhere near the experience of seeing the cars up close.
Adrian gave me an honest account of the whole process, and then helped every step of the way, even down to redirecting the process when my emails wouldn’t work!
Car tax arranged, being on-hand whilst I changed cars on my insurance policy, and then making the whole financial and legal process straightforward and seamless.
All cars are AA checked, and if mine is anything to go by, they are brought as close to brand new condition as possible, so much so that you have to look at the cars number plate twice, as most of their cars look brand new!
Highly recommended.
25. maaliskuuta 2023
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bournemouth Cars
Wow what a review! Thank you!!
Very smooth RS6 Purchase. Will use again without hesitation
Everything about buying a vehicle from these guys was seamless and was as stress free as could be, Ollie picked me up after a long train journey from Derby and when we arrived Adrian gave me as much time as I needed to go over the car. Car was exactly as described if not better, had a small issue after a week or so but after a quick call with Adrian it was booked in and sorted out for me at a garage of my choice without any issues! Best experience I’ve had purchasing a car and will be going back to these guys again as soon as something else drops up that I fancy! 11/10 Cheers to all at Bournemouth Cars
2. tammikuuta 2023
Vastaus yritykseltä Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Amazing service
Waked into showroom looked at car for hour checking all around car decided to buy it sorted out insurance drove car away on same day very quick service oldie was very polite great place to buy car
24. helmikuuta 2023
Vastaus yritykseltä Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
Bournemouth Cars provided a helpful and…
Bournemouth Cars provided a helpful and professional service. I am very happy with my new car and the buying process was hassle free.
30. tammikuuta 2023
Vastaus yritykseltä Bournemouth Cars
thank you so much for your review, we hope you enjoy your new car!
Great service!
Did what was agreed. Car is great 2 weeks in and nice people to deal with, good communication.
28. tammikuuta 2023
Vastaus yritykseltä Bournemouth Cars
Thank you very much for taking the time to review us, we really appreciate your feedback and delighted to hear how you happy you are with the service and the new car.
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