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Bossy Cat is an online home and garden store based in the UK, bringing together furniture, lighting and accessories for every room and outdoor space. Whether you are kitting out a first flat, refreshing a living room or sorting the garden for summer, we aim to make the whole thing simple and good value. Our range covers indoor furniture, garden sets, lamps and the smaller pieces that pull a space together. We pick products that look good and do the job, without the inflated price tags you often see elsewhere. Shopping with us is straightforward. We offer free delivery on all orders to the UK mainland, though we are unable to cover Northern Ireland at the moment. Most orders arrive within 3 to 5 working days, and the price you see at checkout is the price you pay. There are no hidden fees.
71-75 Shelton Street, Covent Garden, WC2H 9JQ, London, Yhdistynyt kuningaskunta
4,0
17 arvostelua
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Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great price for a high quality rubber backed mat.
Fast delivery with frequent updates on delivery schedule. I had never heard of this company before, however, they performed without fault. A great find.
Love my rug I bought for the bag door in the kitchen, it vacuums brilliantly as well - best purchase
Apart from a message saying the item was on. It’s a way..my carer said I see your chair has arrived..how they got into the building I don’t know.it waa not delivered to my address just dumped in. The building.
Vastaus yritykseltä Bossycat
Hello,
Thank you for taking the time to leave your feedback, and we're sorry to hear you weren't happy with how your delivery was handled. We understand it's unsettling when an item doesn't arrive the way you'd expect.
We will pass your comments on to our suppliers and delivery teams so they can look into what happened and make sure the correct process is followed in future.
If your chair arrived damaged or anything isn't right with it, please get in touch with us and we'll sort it out for you.
Thanks again for letting us know.
Best wishes,
The Bossy Cat Team
Delivered the product as advertised and on time excellent company
I ordered a unit from this company as I found it to be the cheapest price from them. It arrived literally the next day, I couldn't believe how quickly it arrived! It is just as described and I am very happy with it. I wouldn't hesitate in recommending this company and I would definitely order from them again.
Arrived on time.Lucky enough well packed,because on delivery the box was broken. Which is not your fault. Product was a bit challenging to assemble,some of the screws were not easy to screw into the holes. I am very pleased with the end product.
Vastaus yritykseltä Bossycat
Thank you for the feedback. We will pass on your notes to our manufacturers to let them know (regarding the screws). Glad you liked the end product.
All the best
Home Symphony
I had a little bit of trouble a with a wardrobe I’d ordered. I only received 1 part of it. I phoned Homesymphony & they answered immediately. The man I spoke was brilliant. He said he’d phone the company who supplied the order & get straight back to me. He did exactly that, letting me know that the wardrobe came in 3 separate boxes & the other 2 boxes would arrive in a few days.
I felt like they gave a more personal touch, speaking directly with a smaller company. I will definitely order from them again & recommend them to family & friends!
Vastaus yritykseltä Bossycat
Thanks, glad you managed to get all the items in the end. On larger items sometimes they are put on split deliveries and depending on the schedules of the couriers they can come on different dates. Thanks for your patience on this one and we are glad everything got to you in the end.
The guy was really polite and friendly,delivered quick, very satisfied
Vastaus yritykseltä Bossycat
That is super. We will make sure to pass on your kind words to our couriers.
Excellent delivery service. Great quality product at very reasonable price
Vastaus yritykseltä Bossycat
Thank you for the nice words. We aim to keep our pricing very reasonable and focus on making deliver quick and easy for all our goods sold.
Vastaus yritykseltä Bossycat
Update: We offered the customer a free return. The customer accepted a partial refund on their order and kept the items.
Thank you for taking the time to leave your feedback. We do apologise that the Homcom shoe storage cabinet did not meet your expectations regarding quality. This is certainly not the standard we aim for.
To help us address this issue properly, would you be able to provide some photographs of the product showing the quality concerns you have experienced? We would like to forward these directly to our manufacturer's quality assurance team so they can investigate and take appropriate action to prevent similar issues in the future.
We take all quality feedback seriously and want to ensure we are providing products that meet our customers' expectations. Please feel free to contact us directly through our website or reply here with the images, and we will be happy to work with you to resolve this matter.
Again, we apologise for any inconvenience this has caused and appreciate your patience as we work to improve our standards.
Vastaus yritykseltä Bossycat
Thank you for the kinds words. Always happy to help out.
Another great product from Home Symphony. Speedy delivery as well.
Vastaus yritykseltä Bossycat
Thank you for the nice review. We pride ourselves on fast, easy delivery of all our goods with free UK mainland delivery on all items we sell.
Vastaus yritykseltä Bossycat
Thank you for the nice review. We make sure that our orders can get to your door as soon as possible. With most orders within 3-5 working days and free UK mainland delivery.
The Mirror is very Good Very big Size compare to others Sites , you will get big size, Good Quality in cheaper price . I am Very Happy with the Product .
Vastaus yritykseltä Bossycat
Thank you for the kind review and the feedback.
Vastaus yritykseltä Bossycat
Thank you for the kind review. We are glad you liked the floor lamp.
The tracking system is efficient. I received an email yesterday, today and a call 20 minutes before delivery. The staff was friendly. Thank you very much ♥️
Vastaus yritykseltä Bossycat
Thank you for the lovely review. We hope you enjoyed your purchase with us and if you need anything again in the future, we would be more than happy to help again.
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