Borderfree Arvostelua 

Would give zero stars if possible. Borderfree have lied about trying to deliver my parcel from the US. I am now trying to get my money back as they have not delivered my goods.
Awful company.
Will never order from any company who uses Borderfree as they are totally useless.
AVOID

Delivery company lied about trying to deliver a parcel to me. Will not be using any company again who uses Borderfree. Worst delivery company ever used. Use someone else as you won't get your parcel. -10/10

Do not purchase from any company that uses Borderfree. What a joke. ordered from Nordstroms on 11 june 2023. On 23 june 2023 item has still not left the USA. Wish I could give no stars. Use thIs company at your own risk.

Pactas un precio de compra y gastos de envío a través de Borderfree y luego Borderfree te carga en tu tarjeta de crédito un 25-30 % más por el envío que ya les has pagado.
Cuidado !!! Es in fraude !!

Shipping is extremely slow. I put my order on 6/7/23. Today 6/12/23 is has not been shipped. Certainly will not arrive on time. It was a birthday present for my dad.
VERY DISAPPOINTED!
This is my last Nordstrom and Borderfree purchase.

I have placed 10 orders with U.S. retailers through Borderfree and of those orders, 5 went through with no issues. The other 5 were either very late shipping or arrived missing items. The most recent was through Ann Taylor and the package arrived with an item missing. The Packing Slip reads as if it was in there and Ann Taylor is refusing to either replace or refund the item as the paperwork shows it was in the package when shipped. 4 other previous times the same thing happened with other retailers. Overall I don't think I will use them again.

Bought a bag from Saks Fifth Avenue Off 5th May 19, and it was delivered May 24. From USA to Sweden, no problem with customs or other fees, just the amount that I paid when I paid the bag. Smooth, fast and just excellent. Thank you!

I got scared when I saw reviews from this platform because I had already placed my order and waiting for the delivery. I must say I was expecting the the worst but fortunately that was not the case. The expected delivery date was spot on and I had accurate and constant update of the location of my goods. I am in Rwanda, Africa and I must say the service was excellent!

Die Bestellung kam früher als erwartet, es war alles völlig unkompliziert, ich bin wirklich sehr zufrieden! Vielen Dank 😊

Never to be trusted Once you start asking questions regarding your orders You suddenly find your email address blocked. I tried emailing them but I get a message that you're nor in their system that my email is not recognized When I been with them 5 years 1/10 Disgusting I now contacted Pitney Bowes who has the order traceable from Saks Fifth Avenue NY
Be extremely careful of this site Terrible service
Jackie

can't login I have changed password multiple times the companies contact info requires you to login so you can't get help. constant emails from this company too that you can't get rid of

horrible. paid express post its been twp weeks they havent even prepared it yet to send. i contacted the retailer and they said borderfree are responsible. they ignore my emails and there is no phone number. they robbed me

ZERO ZERO ZERO!
Shame Shame Shame on you! What a dreadful company! Sent the item back as per their instructions and it was received still after over a month do not have my refund! Hiding behind Saksoff5th who are just as bad - DO NOT SHOP WITH ANY COMPANY WHO SENDS VIA BORDERFREE EVER!!

ALL FAKE PRODUCTS!!!
Do NOT buy from this website.

THEY DID NOT RESPOND TO MY REQUEST FOR AN EXCHANGE!!!!!

Terrible. part of my order did not come in and there is absolutely no way to reach them. You can use a certain email for some things but when you use the same email about your missing order it’s a non responsive email. Will never use this company again. My sons gift won’t arrive for Christmas.

J’ai commandé un produit chez eux… le statut de commande est livrée… mais je n’ai jamais reçu… après avoir essayé de communiquer par chat avec plusieurs de leur employés et me faire couper le chat sans avoir fait leur recherches avant… j’ai réussi à faire une demande pour un remboursement… remboursement qui a été refusé car ma commande est en statut livrée… je les ait contacté pour le dire que ma commande n’est jamais arrivée malgré le statut livrée… pire compagnie… pire service des employés/ service à la clientèle…

This company is about as legit as a three pound coin, typical scammers place a nominal fee on your account (1c 1p ) to authorise transactions and then ,days, weeks, later start to bleed your account at will.DO NOT USE THEM.My partner was almost fleeced by them but luckily we spotted it and flagged it on time.Bank informed us that this is a common practice among scammers! Go Google 'em, once you get past their self promoting blurbs you'll come across the truth about these pond life scamming scum bags!

Absolute scam merchants. Do not go near.

Only use these morons if you haven't made an expensive mistake in a while and you want to be reminded how it felt.

Ordered some clothes from the US. Firstly, they emptied my bank account by charging me $1400 AUD in several smaller transactions for an invoice that was $600. When I contacted them was basically told 'sucks to be you - we'll release the many. many holds we've put on your account AFTER the last payment ships, but for the last payment to ship we'll have to charge your card again'. was left with a balance of minus 20 bucks in my account for a week, and they couldn't have given less of a fck.

Also has taken them a month (so far) to ship from the US to AUS. If i'd used a freight-forwarder in the US like ComGateway (which i will be from now on) then i normally receive delivery in < 7 days.

Absolute sh.it-stain of an organisation.