Boozyshop Arvostelua 

Comprata una palette di Dexter da collezionare e non usare, peccato che arriva rotta sia all’interno che all’esterno.il venditore mi risponde che visto che è rotta solo in parte posso ancora utilizzarla e mi offre il 10% di sconto su prossimo ordine! Non comprate! Truffatori! Per il reso del prodotto rotto oltretutto il pagamento è a carico dell’acquirente! Oltre al danno anche la beffa! Alla fine ho speso €60 per una palette, altri 10€ per restituirla e non mi è rimasta manco la paletta nuova che avevo comprato!

Een enorme doos voor een microflesje nagelriem olie vind ik persoonlijk nogal overdreven.
Het kan ook in een bubbeltjes envelop met een stukje bubbeltjes folie om te fles. Had mij een hoop verzend kosten bespaard.
Nagelriem olie ruikt wel goed. Hoop dat t doet wat t beloofd en mn nagels er niet aangaan.

⭐ 1 étoile – A deeply disappointing first order experience

📦 I placed my first order with Boozyshop on Friday, July 18. The website clearly stated that if placed before 8 PM, the order would be delivered the next day.

📍Today is Thursday, July 24, and the tracking link still shows that the parcel was never in transit or delivered.

I contacted customer service right away. They replied they would open an investigation with the carrier. The next day, they told me the parcel was declared lost and offered to resend the order — even though I had already requested a refund, explaining that I no longer needed the products due to the missed delivery timeframe.

Then, Boozyshop changed their explanation, now saying the carrier claimed the parcel had been delivered, which is simply not true. The tracking clearly shows otherwise.

I’ve now asked for a refund and order cancellation three times, and I’m still waiting. This whole process has been frustrating, contradictory, and unnecessarily complicated.

This was my first time ordering from Boozyshop, and unfortunately, it left me with a very negative impression. I’m now just waiting for my refund to be processed without further delay.

I ordered items on 8th June and have still not received my order (today is 20th of June), and I am based in Europe.

Not likely to order from Boozyshop.nl although I have been a regular customer.

Un service au top! Je recommande. Jamais vu une livraison aussi rapide. Quand ils disent "commander avant 20h00, chez vous demain", c'est du sérieux. Recu ma première commande à peine 16h00 après l'avoir placée, et je suis en Belgique. Tout est en ordre, emballé joliment avec une petite carte et à des prix raisonnables. Ils sont dingues 😍😍😍

Great packaging with no plastic. A gift enclosed all wrapped in a pretty bag. I'm impressed and recommend this service.

Helaas ben ik niet tevreden over de afhandeling van een klacht.
Van de zomer had ik wat items besteld bij Boozyshop, 1 item dubbel besteld. 1 voor mij en 1 voor een vriendin. Nadat de levering incompleet was heb ik direct een melding gedaan bij Boozyshop.

Er werd een onderzoek gedaan en omdat het verzendbewijs aangeeft dat het geleverd was willen ze niet tegemoetkomen met een terugbetaling. Ik kreeg een kortingscode waar ik helemaal niks mee kan omdat ik de missende items elders had gekocht.

Dit heeft mij veel tijd en energie gekost. Uiteraard begrijp ik dat fouten gemaakt kunnen worden. Of het nou mis is gegaan bij Boozyshop of bij het verzendbedrijf. Een goede afwikkeling van een klacht is wel belangrijk.

Hierdoor kan ik dit bedrijf alleen sterk afraden.

Last 12-16-2023 I made a purchase on your page and it never arrived. I hace complained but you will not return my money. I don’t have the product or the money either. And it doesn’t seem like there’s a solution. What do I have to do to get it back?

Fast delivery and good products

Good selection of items, fast shipping :)

Great products, i just wish the delivery was faster! Other than that i am satisfied

The name, the site and the app are really weird design wise but I actually appreciate the company a lot. I always got everything on time and well packaged. I even got a parcel sent in less than 2 hours. However I can't review the customer service as I never needed it.

I love shopping at Boozyshop!
You bring us some of the best Indie makeup brands that is Otherwise hard to get in Europe (Denmark!)

Livraison ultra rapide (3jours) articles bien emballé et surtout des super bon promo. Franchement c'est une belle découverte pour moi ce site

Great shop!
Fast delivery althought be aware if you're in Romania the order comes through DPD courier not post office. I was very happy to see they have a lot of brands esp Glamlite and MOIRA & hope in the future to find more of MOIRA COSMETICS (Endless moon palette to be back in stock & wishing for some of the 9 pans from the On the go collection will be nice) Ex:Twilight and Silvermist. Nice gift as well. Overall 10/10 ^.^

I didn’t got my package, communicated with them the right way, but now they are trying to make me pay for it.
Don’t order here. Very dishonest when something goes wrong.

I had issues with an order (my package was lost while in transit) and they gave me a coupon that matched the amount spent. So i was able to enter a new order and get the items that i wanted.
Highly recommended!