BookSurfCamps by Tripaneer Arvostelua 

147
•
TrustScore 4.5/5 tähteä

4,6

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Everything was perfect! The community was amazing, and both the yoga sessions and surfing activities were very well organized and a lot of fun. The only small downsides were the distance to the beach... Näytä lisää

Saanut 5/5 tähteä

I had a wonderful stay at Luhu Surf Camp and honestly, I have nothing negative to say! Everything was great, from the healthy, tasty and generous breakfast to the perfect location, just a one-minut... Näytä lisää

Saanut 5/5 tähteä

The people who helped me are friendly and provided me with useful solutions to the issues I had had. Due to an unexpected cancellation, I had to find another course for the same dates in August an... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

Great experience! I chose to travel by myself, and I couldn’t be happier with my decision! Russo Surf Camp has everything you could ask for: delicious food (the breakfasts were definitely the... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Matkatoimisto

Erilaisten ulkoisten lähteiden tuottama tieto

It is our mission to enrich your life with unforgettable surf travel experiences. We love to travel and we want to share our excitement with you. BookSurfCamps.com is made with love by Tripaneer. We are the world’s leading marketplace for travel experiences. We help you to discover, plan and safely book unique and enriching vacations. We specialize in holidays that include surf, yoga, safaris, motorcycling, horse riding, martial arts and more. We’re passionate about building a platform that our customers and partners love to use.


Yhteystiedot

4,6

Erinomainen

TrustScore 4.5/5 tähteä

147 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Ei ole vastannut huonoihin arvosteluihin

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,6

Kaikki arvostelut

(147)

16 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing time!

I've just stayed in Corralejo for 9 days. Due to COVID-19 the accomodation was different than the advertised one, but nonetheless was still great, it was the Surfriders hostel. I am a total beginner and i took lessons from Guilliermo. He is a very cheerful and helpful guy. Explained everything how it works and always gave advices how I can improve. The surfing time and the perfect spots were also picked by him. I genuinely felt that I am getting better day by day, even though my balance is not so great. All in all, the experience was just amazing, and i can only recommend it. Thanks for everything, guys!

Most likely i will go back. I need to get better :)

1. syyskuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Easy to use and reliable

Everything went as it was planned, easy to use, reliable. I could find all the information I needed but would have been nicer to get the info of the camp I booked right away through booksurfcamps. I recommend it anyway.

13. elokuuta 2020
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Very reliable website

Very reliable website. Each trip booked with them was great !

2. elokuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Thank you for the 5-stars Jeanne - you inspire us! Stay safe, stay awesome! - Blaine

Saanut 5/5 tähteä

Ha sido una experiencia fantastica

Ha sido una experiencia fantastica. Nos han atendido perfectamente y no hemos tenido ningun problema excepto el desayuno, que se suponia que iva incluido pero por el corona virus no ha podido ser posible. Dejando aparte esto, hemos conocido a gente maravillosa, hemos podido visitar muchos sitios gracias al responsable y se lo agradecemos!!

31. heinäkuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

¡Gracias por compartir un comentario tan maravilloso! Esperamos verte en otro retiro cuando las cosas vuelvan a la normalidad. Por ahora, mantente a salvo, mantente genial. - Blaine

Saanut 1/5 tähteä

BookSurfCamps doesn't obey the contract

I booked a fully refundable surf trip in BookSurfCamps and paid the money in advance. 1.5 months ago of the trip I cancelled my booking. They confirmed that my money will be refunded in 4 weeks. Then, I waited for that time but didn't get refunded money. I asked again about the status of the refund. I got a surprising and disappointed answer, they said that they cannot refund money due to the corona crisis. Although their behaviour is completely disrespectful and dishonest, the agency also doesn't obey the legal contract between us. I lost my trust to this agency. I never book again from BookSurfCamps.

22. huhtikuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hi Kadir! There's nothing more heartbreaking for us than to read the disappointments of a valued customer. I've reached out to you on another platform but I wanted to reassure you once more that we carefully look at every case including yours and I'm sorry if you felt our approach was disrespectful and dishonest - we always aim to provide timely updates regarding the refund options. Our team will be ready to provide any assistance as soon as you're able to use your voucher. - Blaine

Saanut 1/5 tähteä

So far this has been a terrible…

So far this has been a terrible experience. Due to covid19 and our airline shutting down all operations we cannot travel. The hostel hosting our trip has been AMAZING, I cannot stress that enough. Booksurfcamps however is proving to be very dishonest. I asked about a refund given the absolute horrible unforeseen circumstances that are affecting everyone right now. They refuse to refund us and say they will only credit us if we choose to book using their website in the future. In the meantime, speaking to the hostel hosting this trip, they wish to refund us fully and then I find out they have not actually even been paid for the trip yet, which is supposed to start in two days. So booksurfcamps has not transferred them any money, and wish to hold on to it, despite our actual host wanting to refund us because obviously everyone is suffering right now and this is a lot of money, $1000 CDN! Booksurfcamps needs to learn to be more honest like their smaller counterparts hosting the trips they are selling. They are obviously a massive company and this is totally unacceptable. I would absolutely never use them again. Luckily the actual hosts have been incredible and working with my husband and I so wonderfully to hopefully get our refund so that we can travel in the future once all this clears up.

24. maaliskuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hi Natalie! Thank you for your feedback. While I wish, you had a better experience, it is feedback like this that we learn from and improve our service. We would like to sincerely apologize that we did not meet your expectations, as you shared with us. We strive to provide hassle-free travel experiences, and it’s apparent in this case, we fell short. If you wish to discuss this further or have any concerns, feel free to contact us at https://www.booksurfcamps.com/customer-service Take care! -Maha

Saanut 5/5 tähteä

Excelent experience

Excelent experience, everything was quick and easy.

10. helmikuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Thank you for the 5-star Franz! We strive to always deliver the best service to our valued customers such as yourself. Hope you had a blast with your surf camp! Think of us again in the future! - Max

Saanut 5/5 tähteä

I love BookSurfCamps

I love BookSurfCamps! I already went to three surf camps by using it!
Very easy to search for what you want, to have overview on available options, see reviews, communicate with the camps. I had once a problem, a camp I booked shifted the dates. So I contacted BookSurfCamps and they helped me to get my money back.

I would recommend BookSurfCamps!

16. tammikuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Wow, Dasha! Thank you so much for such a spectacular review! We are constantly striving to improve our website and we want to take it to greater heights, thank you so much for helping us on our journey to do so. You really made our day! Thank you for your neverending trust, loyalty, and for believing in us! We're always here for you and will be happy to serve you again soon! Sincerely -Maha

Saanut 5/5 tähteä

I m happy Cause I found the perfect…

I m happy Cause I found the perfect camp for me, and I m very thankful for that

12. tammikuuta 2020
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hi Hutan! Thank you so much for writing us a wonderful 5-star review! We are thrilled to hear that you found the perfect surf camp! We hope your next holiday would be as joyful and memorable as this one has been. See you again soon! Cheers -Maha

Saanut 1/5 tähteä

Dishonest

I booked a sup tour for Croatia. I paid my deposit and booked my flights independently as advised only to find out that the tour was cancelled. They refunded my deposit however I was unable to get a refund on my flights. An alternative tour was offered but with totally different beginning and end locations so the flights I had booked were totally inappropriate. I emailed them with this information and they asked for proof of my flights which I sent in order to give me a refund then changed their mind and told me that it was my fault as I booked my flights. I was out of pocket for just under £300!

13. joulukuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hi Sarah! Thank you for your feedback and for bringing this to our attention. We would sincerely like to apologize for the trouble and inconvenience this has put you through. While I wish, you had a better experience, rest assured that it is never our intention for you to experience such inconvenience and disappointment. About your flights, you may try to check with your travel insurance. Please feel free to reach us at https://www.tripaneer.com/customer-service for any further assistance. Once again, our deepest apologies for the inconvenience. Sincerely -Maha

Saanut 5/5 tähteä

this camp was amazing

this camp was amazing, the education and instruction for the surf lessons were more then one could hope for and give you the confidence in the water that your looking for, whether you are skilled in the ocean or not.
you also find a new family.
10/10
will most definitely be going back.

5. marraskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hey Master D! Thanks for writing us such an awesome 5-star review! It's wonderful to get such great insight on our surf camps. It simply blossoms us to strive and continue to offer spectacular surf camps for all our dear customers. Your experience enriches us deeply. Welcome to BookSurfCamp's family! We can't wait to see you again, Master D! Surf's up -Maha

Saanut 5/5 tähteä

EVERYTHING TO BE HAPPY !

Best week with the best team ! Everyone in the hotel goes above and beyond for everybody to feel at his or her best. The cook is more than delicious and the rooms are always clean. The view from the hotel is amazing, you can enjoy awesome sunsets or sunrises. The yoga teacher and the surf instructors will always help you to improve yourself. They’re all smiling and caring. You are really treated like family. Everything in this place will make you feel happy, I recommend this place 200% !

30. lokakuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hello, Clara!

I wish you an amazing Wednesday!

Thank you so much for thins wonderful feedback. It is always a delight to hear about the wonderful holiday experience of our customers. You truly made our day. :)

Warmest regards,
Nemanja

Saanut 5/5 tähteä

Book surf camps is fantastic

Book surf camps is a fantastic resource! Their emails are simple and easy to absorb, with clear photos and no clutter. They offer fast helpful responses. There prices included everything as described, with no surprises. Their communication messaging system works really well to communicate with and track convos with the local surf company. Their information gave me the confidence to book something in this completely unknown place. The local surf company they recommended is terrific!i will trust their recommendations any time and will definitely book another surf vacation through book surf camps.

24. lokakuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hi Christine! Thank you for writing us such a beautiful review. We are absolutely thrilled that you enjoyed using our website. We strive to go above and beyond for all our dear customers, and we are overjoyed to hear that we hit the mark for you. Your words greatly encourage us to continue providing excellent service! Thank you for your neverending trust and support in us! You made our day! We look forward to creating more happy memories with you! Cheers -Maha

Saanut 4/5 tähteä

great site to look for surf vacations

20. lokakuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hey there, Oren!

Thank you for this positive review. We value it dearly. Please, do write to our Customer Support if you, as a user, believe there is room for improvement: https://www.tripaneer.com/customer-service

Cheers! :)
Nemanja

Saanut 5/5 tähteä

Easy to find windsurfing clinics

Easy to find windsurfing clinics and book. Good amount of reviews for each one. Excellent site.

23. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Wow, Elina!

Thank you to the Moon & back for this wonderful feedback! We sincerely appreciate it. :)

Cheers!
-Nemanja

Saanut 5/5 tähteä

Amazing web site

Amazing web site, with amazing Surf & Yoga Retreats. The one I had the chance to go to, was amazing, Tiny Whale in Lagos, Algarve.
I will continue booking through them for other retreats.

17. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Dear Oriol,

Wish you an amazing Tuesday!

We are over the roof, as they say, with joy over this delightful feedback! We hope you will come back for another adventure soon. :)

All the best,
Nemanja

Saanut 5/5 tähteä

I used it twice

I used it twice, both the time I was very satisfied

11. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hello, Luca!

It is super awesome to hear that! Thank you so much for your enduring trust in our platform. Hope that we will prove to be a reliable partner in the future as well. :)

All the best,
Nemanja

Saanut 5/5 tähteä

Excellent help to choose the best…

Excellent help to choose the best option to do surfing

10. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hey there, Julen!

We are deeply grateful for these kind words. It is our utmost goal to always provide you with an excellent service in bringing your holiday experience to life. :)

Warmest wishes,
Nemanja

Saanut 5/5 tähteä

Great website

Great website, recently booked a surf holiday through then for the first time. Nice and easy to use and very secure.
Highly recommended

10. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Dear Andrew,

My, oh, my! You are making us blush.

We are so happy that our service proved to be of great value to you. Please, don't be a stranger & come back at any time. :)

Cheers!
Nemanja

Saanut 5/5 tähteä

Great experience

Great service. Had a wonderful experience with booking, corresponding, arrivals, and actual surfing time through BookSurfCamps!
Highly recommended.

10. syyskuuta 2019
Oma-aloitteinen arvostelu
BookSurfCamps by Tripaneer-logo

Vastaus yritykseltä BookSurfCamps by Tripaneer

Hello, Viktoriia!

We truly appreciate your kind feedback. Your satisfaction is exactly the goal that we strive for. Thank you for making our day even shinier. :)

Sunny wishes,
Nemanja

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