Institute of Certified Bookkeepers (ICB) Arvostelua 

Really not impressed with ICB.

When you call customer services, the experience isn’t great. The staff I spoke to sounded completely miserable and, unfortunately, weren’t particularly helpful.

I recently took an exam and achieved 84% — just 1% short of the 85% pass mark. What I find particularly frustrating is that ICB won’t tell you exactly which questions you got wrong. Instead, you receive a report telling you which areas you should study further. For me, that isn’t particularly helpful when you’re trying to understand exactly where you went wrong.

The exam costs £94, but a re-mark costs £68, which, given the small difference between my result and the pass mark, doesn’t really seem worthwhile.

Overall, I’m very disappointed with the experience. I genuinely wish I had stuck with AAT.

The great organisation to study and get your professional qualification. The best part of The Institute of Certified Bookkeepers (ICB) is that, all exams are online with 85% pass rate and give you real experience as if you are dealing with Client's books. And this must be the case as after becoming a bookkeeper, if you are starting your practice, you will be dealing with client's books. Support and network is really great with response time just less than 24 hours. Tuition providers like Training Link and Ideal schools are great and tutors are qualified with multi award winners. I would highly recommend ICB if you are looking forward to be a professional. ICB organise more than 250 online and in person events to guide and educate their members and your license fee includes AML supervision with all support available.

A network becomes powerful when people are willing to share their knowledge. Grateful to be part of a community where professionals lift each other up through knowledge and support.

Truly ICB is having a great community where members help each other with the concept of collaboration over competition

I passed my course and Sage 50 first time.
I did lots of revision.
I did the mock exam and scored 70%. I complained to ICB about a meaningless error message on the tables when entering values.
I went back and did a lot more revision.
I took the A1 test and scored 81%. I managed to crack the table error message, wasting quite some time. When I complained to ICB they just referred me to the small print. Basically use two decimal places. Why the error message couldn't simply say this is beyond me.
Any way, more revision.
When I took the test again I scored 83% for a passmark of 85%.
I am very frustrated.
ICB do not give you the actual questions, answers you gave and the right answers. Instead they give some general gumf as feedback and an excuse that they want to maintain the integrity of the test paper.
AVOID!!!! Do AAT. There are more AAT organisations.
I have learned a lot from the course and I feel that ICB do not offer learning support.
81% and 83% pretty much predict how my 3rd attempt will go because I will not get any help from ICB to close the gap. It is their test. In my opinion they should provide useful test feedback.
Do they even check the quality of their training providers and ensure that the courses adhere stringently to their syllabus?
I am thinking about going to trading standards to be honest.

Useless organisation very slow to act on applications keen to take money. 👎

Company full of amateurs try telling me I owe but after 20+ emails still have no reason why I owe

Was ready to take L3 exam 8, febuary 2020.
Still no way of doing it ( july 21)
I had No photo Id & no modern phone. They just are interested in getting more money out of me not me getting a qualification.

If you can get A levels on course work & I passed all other exams and the mock of exam 8. Why Can't I get level 3 after 18 months, waiting...