I ordered some shorts off their website August 3rd for an August 15th event. Never received them. After multiple emails, I've never heard back from them. They are a total SHAM company. I've had to lea... Näytä lisää
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Katso, mitä arvostelun kirjoittajat sanovat
The product I received was not the same product I ordered. It was similar in style but poor quality and cheap looking. When I attempted to contact the company for a return they do not return correspon... Näytä lisää
Please don’t shop on this website! The customer service is pretty much non existent and non-responsive. There are no refunds just exchange for credit. The products are so cheaply made and fit is unfla... Näytä lisää
Ordered a dress. It was expensive, but ill-fitting and poor quality material. Realized their return policy only allows in-store credit. Sent it back and left a bad review on the item which never showe... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Boho Beach Hut specializes in boho-chic apparel that captures the essence of effortless, free-spirited style. From flowy dresses and skirts to breezy blouses, stylish shorts, and unique jewelry, we offer a wide range of pieces designed for the modern bohemian. As the leading online destination for bohemian fashion, Boho Beach Hut is your go-to for beautifully crafted, on-trend clothing that exudes charm and individuality.
Yhteystiedot
5245 Vista Blvd Suite 167, 89436, Sparks, Yhdysvallat
- 855-246-2646
- Support@BohoBeachHut.com
- bohobeachhut.com
1,3
Huono
682 arvostelua
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 1 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 2 viikon sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Horrible quality definitely not worth…
Horrible quality definitely not worth the price by a long shot. Found the same skirt on Amazon for less than half the price. No tracking number was ever given until the day day before it was delivered and it took a shop inquiry to even get that! Stay far away!!!
12. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Tabitha,
Thank you for sharing your feedback. We’re sorry to hear that you were dissatisfied with your experience. However, we are unable to look into your order further because you did not provide the additional information we requested, such as your order details or contact information. Without this, we cannot verify or address your concerns.
We strive to provide clear communication and tracking for all orders, and we regret any inconvenience caused. If you would like us to investigate this matter further, please contact us at Support@BohoBeachHut.com with your order details, and we’ll be happy to assist you.
Thank you for your understanding, and we’re here to help if you need further support.
Best regards,
The Boho Beach Hut Team
Haven't recieved item yet but from…
Haven't recieved item yet but from these reviews am not looking forward to it. I should have paid attention to the fact it's being shipping from China. At this point practically no clothing item from that country is of quality. Boho Beach Hut is nothing more than alibaba or the like.
11. joulukuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Shane,
Thank you for sharing your concerns. Upon reviewing your order, we show that it was delivered on December 18, 2024, just 11 days after your purchase. We regret to hear that you’re not satisfied and understand how expectations can sometimes differ from the actual experience.
While we work with manufacturers globally to offer unique styles, we aim to ensure timely delivery and quality products. If you have any issues with your order or need further assistance, please don’t hesitate to reach out to us at Support@BohoBeachHut.com. We’re here to help resolve any concerns you may have.
Thank you for your feedback, and we appreciate the opportunity to address your concerns.
Best regards,
The Boho Beach Hut Team
Vastaus yritykseltä Boho Beach Hut
Dear Jordan,
Thank you for sharing your feedback. We’re sorry to hear about your dissatisfaction with your experience. Unfortunately, we are unable to look into your order further because you did not provide the additional information we requested, such as your order details or contact information. Without this, we cannot verify or address your concerns effectively.
If you’d like us to assist you further, please contact us at Support@BohoBeachHut.com with the necessary details, and we’ll be happy to help resolve the matter.
Thank you for bringing this to our attention, and we’re here to assist you when you’re ready to provide more information.
Best regards,
The Boho Beach Hut Team
If I could give lower than a 1 I…
If I could give lower than a 1 I definitely would!!!
Bad on me for not checking reviews before ordering from this site.
Item ordered is NOT as presented and the quality could be better if made by preschool children.
What a waste of money. Run from this site and tell your friends!!!!!
27. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Kathy,
Thank you for sharing your experience. We’re sorry to hear that you were dissatisfied with your order. Unfortunately, we are unable to look into your specific concerns further because you did not respond to our request for additional information, such as your order details. Without this, we cannot verify your purchase or provide an appropriate resolution.
If you’d like us to assist you further, please reach out to us at Support@BohoBeachHut.com with your order information, and we’ll be happy to investigate the matter.
We value your feedback and regret that we were unable to address your concerns directly.
Best regards,
The Boho Beach Hut Team
omggggggggg NO RETURNS CAUSEEEEEE…
omggggggggg NO RETURNS CAUSEEEEEE EVERYTHING ISO. SALE NOTHING CAN B RETURNED CAUSEEEEE THEIR B.S. SIZEING/ QUALITY IS RIDICULOUS THEY ANSWER U NOOOOOO NO RETURNS!!! BECAUSE EVERYTHING IS ON SALE!! SCAMMMMMM DONT BUY PL,ZZZZZZ WTFFFFFFF
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Denise,
Thank you for sharing your experience with us. We’re sorry to hear that you were dissatisfied with our return policy and sizing. While many of our items are offered at discounted prices during sales, we do have a return policy in place for store credit when applicable, and we encourage customers to check our sizing chart to ensure the best fit.
We understand your frustration and are continually working to improve both our products and customer experience. Your feedback is valuable and will help us identify areas where we can do better.
Best regards,
The Boho Beach Hut Team
DO NOT ORDER FROM THIS ‘COMPANY’!!
I ordered a sweater but when I received it, IT LOOKED NOTHING LIKE IT DID IN THE PHOTO! So cheaply made, so ugly, and I can’t even receive a credit on my card. They only offer exchanges or ‘store credit’. I would never want anything from this bogus site. It’s a deceitful, scamming company. Read all these 1 star reviews! I’m contacting the BBB also.
24. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Gina Basso,
Thank you for taking the time to share your feedback. We’re truly sorry to hear that the sweater you received did not meet your expectations or match the photos on our website. Providing quality products and accurate descriptions is a top priority for us, and we deeply regret that this was not reflected in your experience.
Regarding our return policy, we strive to make it transparent by clearly outlining that we offer store credit for eligible returns. We understand that this may not align with every customer’s preferences, and we regret that this policy did not meet your needs. While we do not offer direct refunds to credit cards under our current policy, we value your feedback and are reviewing our processes to better serve our customers.
Your concerns about product quality are important to us, and we will share your feedback with our team to address these issues and ensure greater accuracy in our product representations.
Thank you for bringing this to our attention. Your feedback helps us improve, and we are committed to making necessary changes.
Best regards,
Customer Support
The Boho Beach Hut Team
Don’t think you need any additional 1…
Don’t think you need any additional 1 star reviews to get the point but do not order from this company! Bad quality no returns
20. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Rochelle,
Thank you for sharing your feedback. We’re sorry to hear that you were unhappy with the quality of your order and our return policy. While we aim to provide clear product descriptions and a fair return process, we regret that your experience did not meet your expectations.
Your feedback is important to us and helps us identify areas for improvement.
Best regards,
The Boho Beach Hut Team
Worst company
Worst company! Shipping takes forever. It’s not a US company they are out of China. Don’t trust it. And the Customer Service is horrible
21. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Jason,
Thank you for sharing your experience with us. We’re sorry to hear about your concerns regarding shipping times and customer service. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without this, we are unable to verify your purchase or provide an appropriate resolution.
While we are based in the Reno-Tahoe area, we work with manufacturers globally, which may occasionally result in longer shipping times. We understand how this can be frustrating, and we are continuously working to improve delivery timelines and communication.
We value your feedback, and it helps us identify areas for improvement.
Best regards,
The Boho Beach Hut Team
Terrible quality and doesn’t look…
Terrible quality and doesn’t look ANYTHING like the picture. What a scam. And I just found out they don’t do refunds only store credit. Dishonest I feel ripped off.
16. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Melissa,
Thank you for sharing your concerns. We’re sorry to hear that the item you received did not meet your expectations and that you were dissatisfied with our return policy. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we are unable to verify your purchase or address your concerns properly.
We strive to ensure that our products are accurately represented and to provide clear communication about our policies. Your feedback is important to us and will be shared with our team to help us improve.
Best regards,
The Boho Beach Hut Team
DON'T BUY FROM THIS VENDOR
DON'T BUY FROM THIS VENDOR!
Sizes are way off
Quality is cheap and NOT as advertised
WAY overpriced for CHEAP quality
Terrible customer service
YOU CANNOT RETURN TO THEM!
I am filing a BBB complaint. I tried to cancel my order right after placing the order b/c i found the HIDDEN reviews and they refused but said I could return it upon receipt. They now have replied saying I can only return for an exchange.
14. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Beth,
Thank you for sharing your experience with us. We’re sorry to hear about your dissatisfaction with sizing, quality, and our return policy. However, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we cannot verify your purchase or provide an accurate resolution to your concerns.
We strive to ensure that our sizing charts, product descriptions, and return policies are clear for all customers. Your feedback is important to us, and we will review your concerns to identify areas where we can improve both our service and communication.
Best regards,
The Boho Beach Hut Team
Terrible quality
Terrible quality, was extremely disappointed. Two items i purchased, one maxi jump suit another one piece. The first looked great in the picture and when i arrived it resembled a scrunched up rough single bed sheet. The other piece was a different material still looked cheap but more sweatpantsish and extremally ill fitting and also not like the picture. There is nowhere to leave reviews on their site, or social medias, no surprise. Nor do they offer refunds for poor quality or style not is. Wonder how many unsuspecting people have been ripped off.
8. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Kayla,
Thank you for taking the time to share your experience. We’re very sorry to hear that the items you purchased did not meet your expectations in terms of quality and fit. This is not the standard we strive for, and we regret the disappointment this has caused.
We understand the frustration when products do not align with their online representations. While we do not offer refunds, our return policy allows for store credit, and we encourage customers to reach out to us for assistance with any concerns about their orders.
Your feedback is valuable and will be shared with our team to improve product quality and transparency. If you’d like to discuss this matter further, please don’t hesitate to contact us.
Best regards,
The Boho Beach Hut Team
I'm reporting them to the Better…
I'm reporting them to the Better Business Bureau! I wanted a refund and they refused! Total garbage clothes!
3. marraskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Laurie Baginski,
Thank you for sharing your concerns. We sincerely apologize that your experience with us did not meet your expectations. We understand your frustration and regret that the items you received did not align with your standards.
Regarding our return policy, we aim to provide transparency by clearly outlining it on our website. While we currently offer store credit for eligible returns, we understand that this may not meet the needs of every customer. Please know that your feedback is important to us and will be shared with our team as we continue to evaluate and improve our policies.
If you would like to discuss your concerns further or explore any possible resolutions, we encourage you to reach out to us at Support@BohoBeachHut.com. We’d appreciate the opportunity to assist you directly.
Thank you for bringing this to our attention. Your feedback helps us identify areas for improvement, and we are committed to making meaningful changes to better serve our customers.
Best regards,
Customer Support
The Boho Beach Hut Team
This company is a scam - false advertising!!
This company is a scam! Everything you see here is false advertising, and they are not based in the United States. Not Nevada…China! Their orders take 3 to 4 weeks to receive, they have horrible customer service, and it is extreme false advertising. Do not order from here, regardless of how it looks online!!!!! Everything is cheaply made, not Anything close to what is advertised, and it has taken so much time and effort to try to get a refund. Do not order from this company. It is a scam and false advertising!!!
29. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear DesignNerd,
Thank you for sharing your feedback. We regret to hear that your experience did not meet your expectations. However, we are unable to look into your specific concerns because you did not provide the additional information we requested, such as your order details. Without this information, we cannot verify your purchase or address your concerns directly.
While we are based in the Reno-Tahoe area, we work with global manufacturers to bring unique styles to our customers. Delivery times and product quality are important to us, and we are always striving to improve these aspects of our business.
If you choose to provide your order information, we will be happy to investigate your concerns further.
Best regards,
The Boho Beach Hut Team
Boho Beach Hut - do not order!
This is the one of the worst companies to order from. Their products are not as displayed, the sizes are not accurate, quality is horrible and their return policy is by far the worst. If you want to return, you will get store credit which takes anywhere from 4-6 weeks to process. I have complained about the extremely slow process and they do not acknowledge. Do not shop from Boho Beach Hut. I have done return upon return and am never satisfied with their products.
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Kristy,
Thank you for taking the time to share your experience with us. We’re truly sorry to hear that our products and return process have not met your expectations. Providing high-quality items and a seamless shopping experience is very important to us, and we regret that this was not reflected in your interactions with us.
We understand your frustration with the quality, sizing, and return policy. Our store credit return policy is designed to allow flexibility for future purchases, but we recognize that this may not meet the needs of every customer. Additionally, we deeply regret the delays you’ve experienced during the return process. This is not the standard we aim for, and we are working to streamline and improve our processes to avoid such delays in the future.
Your feedback is invaluable, and we are committed to using it to make meaningful improvements. If there is anything further we can do to assist you or address your concerns, please don’t hesitate to reach out to us directly at Support@BohoBeachHut.com.
Thank you for bringing these issues to our attention. We value all feedback and will continue striving to provide a better experience for our customers.
Best regards,
Customer Support
The Boho Beach Hut Team
If I could give a 0 review I would
If I could give this company a 0 review I would. I ordered some boots that cost $70. When it had almost been 3 weeks and the boots hadn't arrived I tried to cancel via email but they waited to respond until the boots arrived 2 days later. The boots were cheap material and I coulsnt even squeeze them over my ankles. I tried to get a refund but they only refund to credit. Then they charged me $16 for the cheapest shipping available. What a scam and a rip off.
28. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Maggiemay,
Thank you for sharing your experience with us. We’re sorry to hear that your order did not meet your expectations. Unfortunately, we are unable to look into your specific order because you did not respond to our request for additional information. Without these details, we are unable to verify your purchase or provide a resolution.
Our return policy, which is outlined on our website, allows for store credit, and we regret if this did not align with your expectations. Shipping costs reflect standard rates, and we apologize if this added to your frustration.
If you wish to provide your order details, we’d be happy to review your case further. Your feedback is important to us as we continue to improve our products and services.
Best regards,
The Boho Beach Hut Team
Cheap fabric
Cheap fabric, not at all like photo. Been trying now for 2 weeks to get an RMA for return and 0 response.
21. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Mark & Judi,
Thank you for sharing your feedback. We understand your frustration and wanted to clarify the current status of your return and refund. While we have received your returned order, we are unable to issue a full refund until the dispute you filed with your bank has been closed.
We have made numerous attempts to contact you regarding this matter but have not received a response. Closing the dispute will allow us to process your refund promptly and resolve the issue completely.
If you have any questions or need assistance, please reach out to us directly. We regret any inconvenience and hope to resolve this matter soon.
Best regards,
The Boho Beach Hut Team
Confirmed the boots I bought were junk…
Confirmed the boots I bought were junk do n
11. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Neil,
Thank you for sharing your feedback. We’re sorry to hear that the boots you purchased did not meet your expectations. This is not the experience we aim to provide, and we regret any disappointment caused.
If you have concerns about your order, please feel free to reach out to us with your order details so we can review the matter and assist you further. We appreciate your feedback as it helps us improve our products and services.
Best regards,
The Boho Beach Hut Team
Scammers
Scammers. Cheap quality, fake pictures, no returns.
8. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Oksana,
Thank you for sharing your feedback. We’re sorry to hear that your experience with our products and policies did not meet your expectations. We strive to provide accurate product representations and a fair return policy, and we regret any disappointment you may have experienced.
If you would like to share more details about your order, we’d be happy to review the matter further. Your feedback is important to us as we work to improve our offerings and customer experience.
Best regards,
The Boho Beach Hut Team
DO NOT ORDER FROM BOHO BEACH HUT
DO NOT ORDER FROM BOHO BEACH HUT. IT’S A GUARANTEED RIP OFF. CHEAP AND FLIMSY FABRICS. CHEAP CHEAP CHEAP!!!! And if you try to cancel your order, you will quickly find out that won’t work. Customer service? THERE IS NONE! BE AWARE.
5. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Christie,
Thank you for sharing your experience with us. We’re sorry to hear that you were dissatisfied with the quality of the products and our service. This is not the experience we aim to provide, and we deeply regret any frustration caused.
We strive to provide transparent information about our products and policies, including our cancellation and return processes. Your feedback is valuable to us and will help us improve the quality of our products and the customer experience we deliver.
If you’d like to share more details about your order, we’d be happy to review the matter further. Thank you for bringing this to our attention, and we appreciate the opportunity to improve.
Best regards,
The Boho Beach Hut Team
If cheap material and fake advertising…
If cheap material and fake advertising is what your looking for you found it…
Straight from china no returns.. not good for anyone!! Just the garbage!!!!
The absolute worst
1. lokakuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Boho Beach Hut
Dear Shawnee,
Thank you for sharing your thoughts. We’re sorry to hear that the products you received did not meet your expectations in terms of quality or representation. This is not the experience we want for our customers, and we regret any disappointment caused.
We strive to provide clear and accurate product descriptions while sourcing globally to offer unique styles. We also offer store credit for returns in line with our policy, and we understand that this may not align with everyone’s preferences.
Your feedback is valuable and helps us identify areas where we can improve. If you have any further details to share about your order, we’d be happy to review the matter.
Best regards,
The Boho Beach Hut Team
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