Great customer service, always quick to respond and very helpful. Having researched before purchasing a kayak I simply couldn't find one that stands out as much as the ones at Blue Wave. Comes with ev... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Great customer service, always quick to respond and very helpful. Having researched before purchasing a kayak I simply couldn't find one that stands out as much as the ones at Blue Wave. Comes with ev... Näytä lisää
Yritys on vastannut
recently bought a kayak from Blue Wave Kayaks and I'm really impressed. The quality of the kayak is excellent, it's sturdy, comfortable, and feels very stable on the water. Delivery was quick, and t... Näytä lisää
Yritys on vastannut
I ordered a rainbow 2 seater kayak that said "3 working days delivery". After purchase I was then informed it would actually be 5 working days. I have since been told it will be 11 working days. Fa... Näytä lisää
Yritys on vastannut
A Kayak is large and logistics are hard, my motorised fishing kayak was very large and Bluewave managed to deliver quickly and efficiently. There was some minor snagging where a couple of bits had br... Näytä lisää
Yritys on vastannut
Bluewave Kayaks are a fantastic way to get out on the water. We have an ever increasing range to suit all needs including single seater kayaks, double kayaks, fishing kayaks, inflatable kayaks, canoes and even a new range of SUPs (stand up paddle boards) They are stable, fast and comfortable with many features which make them a pleasure to use. Although some of our kayaks have been designed with fishing in mind, they are all fantastic all round recreational kayaks. They ideal for use on rivers, lakes, estuaries and the sea.
Unit 3 Woodlands Business Park, EX167LL, Burlescombe, Yhdistynyt kuningaskunta
Ei viimeaikaisia arvostelupyyntöjä
Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaaminen kestää yleensä yli kuukauden
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Great customer service, always quick to respond and very helpful. Having researched before purchasing a kayak I simply couldn't find one that stands out as much as the ones at Blue Wave. Comes with everything you need and very sturdy. Thanks to Trish for all of her help and the rest of the team.

Vastaus yritykseltä bluewavekayaks.com

Vastaus yritykseltä bluewavekayaks.com
recently bought a kayak from Blue Wave Kayaks and I'm really impressed. The quality of the kayak is excellent, it's sturdy, comfortable, and feels very stable on the water. Delivery was quick, and the kayak arrived well packaged and exactly as described.
The customer service was also fantastic—they were friendly, helpful, and kept me updated throughout the order process. I've used the kayak several times now on lakes and rivers, and it performs brilliantly. It tracks well, is easy to paddle, and offers great value for the money.
I would definitely recommend Blue Wave Kayaks to anyone looking for a reliable, well-made kayak with excellent customer service.

Vastaus yritykseltä bluewavekayaks.com
It would have been five stars if you’d asked me a couple of weeks back. The Glider kayak I bought seemed great. Unfortunately, it recently developed a bulge in the floor, meaning that the internal dropstitch has failed. I contacted them to ask why this may have happened on a five year old kayak that had been well looked after. Also asked if it was safe to still use it. They asked for photos/video, I sent them. Waste of time. Neither of my questions was answered, but their reply advised to take it to a boatyard to get it fixed. Thankfully I knew this was absolute rubbish, you can’t repair failed drop stitch.
I complained as I genuinely feel that it should have lasted a lot longer than five years. This is a £700 kayak that’s been looked after and never over inflated, probably only used five or six times a year and stored in a garage. Their response was to acknowledge that the kayak is not fit for use and to offer a 10% discount on a new kayak. Sorry, but other companies offer this to new customers anyway, so not exactly tempted to buy another one from Bluewave!
Taking my business elsewhere.

Vastaus yritykseltä bluewavekayaks.com
The personal service was excellent. I was able to visit their warehouse to view the kayak I was thinking of buying and arrange my purchase even though they are not a shop. They also followed up with the freight company on my behalf to ensure I was not left waiting too long for my delivery.

Vastaus yritykseltä bluewavekayaks.com
I love my kayak, it is just as described and great quality. The customer services department is excellent, I asked for an update on my order and they replied promptly! Couldn’t ask for more!

Vastaus yritykseltä bluewavekayaks.com
Great watersports products! Good quality and customer service is great too!

Vastaus yritykseltä bluewavekayaks.com
Terrible for existing customers, We need a new bag for the kayak. It is a very large bag which no one else makes. It is listed as out of stock on the web site and has been for at least a year. They supply bags to new customers only. They have no interest in keeping existing customers. They kerp telling us to hunt for a third party bag on the internet which we have spent hours doing to no avail. We can not get the kayak to the water without a bag.

Vastaus yritykseltä bluewavekayaks.com
I just got my first kayak, and I'm thrilled! It's absolutely stunning, and the delivery was impressively fast and efficient.

Vastaus yritykseltä bluewavekayaks.com
A Kayak is large and logistics are hard, my motorised fishing kayak was very large and Bluewave managed to deliver quickly and efficiently. There was some minor snagging where a couple of bits had broken and Bluewave couldnt have been more helpful and friendly, resolving everything within 48 hours without quibble. Shop with confidence here

Vastaus yritykseltä bluewavekayaks.com
I bought a Blue wave Cruiser Kayak 3 years ago, not used a lot due to time issues. However an easy to use craft which gives a stable and usually a fairly fast paddling experience. Mainly used on Bala Lake which often has wind issues and choppy, yesterday I took a guest and 6 year old child out, morning paddle 4/6mph wind, afternoon 14/20mph (it turns out according to Met Office) the headwind did become too much as we eventually ground to a halt. Just to say as an over 60s woman who is not all that confident on water that never for a moment did the Kayak feel unsafe considering the now confirmed wind speed, I would add that life jackets were worn by all on board and the child had the two side handles to hold onto if required between the adults . I wasn't planning on canoe/kayaking in those sort of wind speeds but more than pleased with the performance of the craft.

Vastaus yritykseltä bluewavekayaks.com
Yep. No complaints at all. Easy system to use, great price, prompt delivery, exactly what I ordered. Thank you.

Vastaus yritykseltä bluewavekayaks.com
Great kayak, great service. No complaints from me what-so-ever

Vastaus yritykseltä bluewavekayaks.com
Ordered Sunday afternoon was delivered Tuesday morning well packaged used that day and was very pleased with the Kayak would recommend

Vastaus yritykseltä bluewavekayaks.com
Fast delivery great product, bought a two person kayak last year for me and the queen to judge her confidence and decided to go for the two one person kayaks this year. Did try to part exchange the two person kayak but no luck, still a great experience

Vastaus yritykseltä bluewavekayaks.com

Vastaus yritykseltä bluewavekayaks.com
Excellent service. Kayak arrived with some manufacturering damage, but I had no issue getting through on the phone, and they sorted it out quickly with no hassle.

Vastaus yritykseltä bluewavekayaks.com
First kayak ☺️ really gorgeous and super speedy delivery which was beautiful

Vastaus yritykseltä bluewavekayaks.com

Vastaus yritykseltä bluewavekayaks.com
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