Bluepillow  Arvostelua 

692
TrustScore 3.5/5 tähteä

3,4

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

odaları banyoları havluları lavabodaki naftalini, içeri girerken aldığınız o temizlik kokusu ♥️ herşeyiyle tertemiz çalışanlarının güzellikleri oradaki misafirliğinize tanıdık bir atmosfer veriyor ♥️... Näytä lisää

Saanut 1/5 tähteä

BluePillow is just a clickbait scam website. If I search for hotels, BluePillow's prices are often highlighted as being one of the lowest, and their website claims that the prices included ta... Näytä lisää

Saanut 1/5 tähteä

Fake listings allegedly from "feeds" from somewhere showing hotels and rooms that don't exist. The stock answer they give (or their computer gives) is, 'hey, not our fault we're just a meta search sit... Näytä lisää

Saanut 4/5 tähteä

Except that we got the old worn out rooms with the hard unpractical bed, the hotel offers a very good breakfast and the overall feeling is holding a 4 star rating hotel. The price was competitive and... Näytä lisää

Yrityksen tiedot

  1. Loma-asuntopalvelu

Yrityksen kirjoittama

Il motore di ricerca alloggi globale che permette di trovare la miglior soluzione al minor prezzo.Tutti gli alloggi per te in un unico sito semplice da usare, nessuna commissione.


Yhteystiedot

3,4

Keskitasoinen

TrustScore 3.5/5 tähteä

692 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

On vastannut 41 %: iin saamistaan huonoista arvosteluista

Vastaa yleensä 1 kuukauden sisällä

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,4

Kaikki arvostelut

(692)

80 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 1/5 tähteä

Scam website! Do not contact them

Scam website!! Do not use them. The hotel never received the money. When you call them, they pretend being not responsible for payment and send you back to another number based in the uk but located in India. The uk number is then telling you to contact the Italian number and vice versa. Classic scam stuff. But the worst is that they sell your card number to other website, I got fraudulent charges for my 1000 euros.

10. huhtikuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Bastien,
we are very sorry for what you have reported. I would like to inform you that we do not want to pass the management of the reservation to someone else, we simply show the availability on the site, but we do not manage the reservations.
You have purchased a pay at the hotel rate, so at the time of booking the amount of the reservation is verified on the card to block the availability, then the actual payment is made at the hotel.
This was all indicated on the booking confirmation that we sent you:

✅ The reservation requires payment directly at the property and will be managed directly by Xambé. For more information, see the section dedicated to price details.

This is actually written on your confirmation.
Do not hesitate to contact us for further clarifications and information.

I hope that everything has been helpful to you.

Serena Bluepillow

Saanut 5/5 tähteä

customer support was good

response was quick and generous

19. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Arno,
Bluepillow is a price comparison site, we show the offers that are passed to us by our partners, most of the time the booking takes place on the site of the partner who passes us the offer.
I checked in our database and with your name and surname I can't find any bookings, if you want to give me your email I'll try to check if I can help you understand how your booking took place.
Probably the booking was made directly on the OTA website that showed you the most convenient price. Bluepillow simply showed you the most convenient rate to choose.
If you want to send me an email to info@bluepillow.com I can check your booking and help you understand how to manage it.

I remain at your disposal
The Team at Bluepillow

Saanut 1/5 tähteä

When it says free cancelation, it's actually NOT FREE.

I booked an accomodation in Australia through Blue Pillow with a condition of free cancelation.
I did cancelation within described time, but the bank transaction record displayed deduction from original payment.
When I reached the contact info from the website, they told me to make international calls to resolve the issue which won't be free.

I WILL NOT EVER use this site again and post this for others not to experience the same.

=================================

Now, they’ve asked for more details to better understand your experience???
If not, taking down this post???

I'm not putting details here with private information.

I've sent emails to the contact point of the homepage with all the details, and they know exactly what happened. They just asking me make an international call which is not free.
It's them who took my money for no reason and they want to take more of my time and money to resolve the issue.
For me, it just looks like a scam to make consumers get tired of dealing with their problem and go away which is very negative business practice.

18. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Sun,

Thank you for reaching out to us. We apologize for any inconvenience you may have experienced. We have made every effort to assist you via email by explaining how bookings work on Bluepillow and how you can proceed to receive support with your reservation.

To clarify, Bluepillow is a platform that displays accommodation offers provided by our business partners, and we do not directly manage bookings or payments. In your booking, where payment at the hotel or flexible cancellation policies apply, the credit card details are used solely as a guarantee. Payments and cancellations are handled directly with the accommodation provider.

As mentioned in your booking confirmation email, you have been provided with all the details regarding the cancellation policies, along with the direct support numbers to assist you with your booking. If you have encountered any issues, the best way to get assistance is to contact the numbers provided in the confirmation email, as we previously communicated. Bluepillow simply displays the rates, and bookings are made through our platform.

When you make a booking, you will receive a confirmation email containing all the necessary information to manage your reservation. If we have not handled your booking directly and have instead provided you with the supplier's contact details, it is because the rate you selected included specific management that we are unable to process.

Should you require any further clarification or need additional assistance, please don’t hesitate to get in touch with us.

Best regards,
The Bluepillow Team

Saanut 5/5 tähteä

Vey clean

Fantastic place 👌

15. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Elwira,

Thank you for taking the time to share your experience with Bluepillow.
We’re delighted to hear that you enjoyed your stay and truly appreciate your kind words.

We hope to welcome you again in the future!

Best regards,
The Team at Bluepillow

Saanut 4/5 tähteä

website is a bit old fashioned and not…

website is a bit old fashioned and not very intuitive. It is the cheapest price I could find though

9. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Charlie,
thank you for taking a minute of your time to comment on your experience with Bluepillow.
Our team of experts is working every day to improve the offer proposal that we have on Bluepillow.
We care about every experience of every user that we need to grow and improve.
We hope to see you again in the future.

See you soon
The Bluepillow team

Saanut 4/5 tähteä

Everything went smoothly.

Everything went smoothly.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Peter,

Thank you so much for your review!
We’re truly happy to hear that everything went smoothly and that you enjoyed your stay with Bluepillow.

We hope to have the pleasure of hosting you again very soon!

Best Regard
Bluepillow

Saanut 5/5 tähteä

We ordered thru Bluepillow as was the…cheapest with last minute cancelation

We ordered thru Bluepillow as was the cheapest site with last minute cancelation.

5. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Peter

Thank you so much for your wonderful review!
We’re truly happy to hear that everything went smoothly and that you enjoyed your stay with Bluepillow.

We hope to have the pleasure of hosting you again very soon!

Warm regards,
The Bluepillow Team

Saanut 5/5 tähteä

Quick & very user friendly service.

3. maaliskuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Francis,

Thank you so much for your wonderful review!
We’re truly happy to hear that everything went smoothly and that you enjoyed your stay with Bluepillow.

We hope to have the pleasure of hosting you again very soon!

Best regards,
Bluepillow

Saanut 5/5 tähteä

Fast and easy booking service.

Fast and easy booking service.

15. helmikuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Dear Kristina,

Thank you for your positive feedback!
We’re glad to hear you appreciated the speed of our service – we always strive to provide a smooth, fast, and pleasant experience for our guests.

We hope to welcome you again soon on Bluepillow!

Best regards,
The Bluepillow Team

Saanut 5/5 tähteä

Great!

correct item delivered very pleasantly and politely at the expected time

29. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Bonjour,



J'ai réservé un hôtel à travers Bluepillow et la réservation est confirmée. Je n'ai pas reçu de mail de confirmation ni un numéro de réservation. Une fois à l'hôtel, Ils me disent qu'il n'y a aucune réservation pour mon compte. Alors que Bluepillow ont pris l'argent sur mon compte sur place une fois la réservation est confirmée sur leur site.

Je me demande de me rembourser sur cette réservation qui n'existe que sur le site de Bluepillow.

J'ai eu assez s'ennuies avec cet imprévu !!!

8. tammikuuta 2025
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Good morning,
I am sorry for what you reported.
I would like to inform you that Bluepillow has an active Customer Service ready to give you support if you need it.
We checked in our database with your name and surname but I do not see any requests: if the booking had been successful you would have certainly received a confirmation email.
If you had written to our assistance email I could have searched for your case with your email and it would have been easier and I would have helped you immediately, but via email I saw that you never contacted us.
Your case seems to me to be a case of an incomplete or unsuccessful booking. The transaction on your card was only a pre-authorization of the system, but the booking was not completed.
I would like to inform you that the money is only frozen and unblocked within a maximum of 24/48 hours by our bank on your card, then the display times of the re-credit depend on the agreements you have made with your reference bank.

If you need help, do not hesitate to contact us.
Kind regards
The Team at Bluepillow

Saanut 1/5 tähteä

Most likely a fake site to get paid…

Most likely a fake site to get paid clicks from more expensive hotel sites.

Pretends to have cheap hotel price and then claims it is sold out and directs you to another website at a dearer price.

8. tammikuuta 2025
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Servizio inesistente

Servizio inesistente. Abbiamo optato per il servizio base ma senza alcun riscontro positivo. La nostra struttura non si trova nemmeno a cercarla sulla mappa. Non lo consiglio.

18. joulukuuta 2024
Oma-aloitteinen arvostelu
Bluepillow -logo

Vastaus yritykseltä Bluepillow

Gent.ma Michela,
accolgo con dispiacere questa segnalazione.
Bluepillow è un sito di annunci che fornisce visibilità agli host che si registrano sul sito on line.
Forniamo visibilità tramite il pagamento di un abbonamento che può essere semestrale o annuale. La struttura viene visualizzata nella località in cui si trova l'alloggio ed esce ai primi posti nella destinazione originaria della struttura.

L'utente se interessato all'alloggio clicca sull'offerta e invia dal nostro sito richieste un form di contatto.

Mi dispiace che la sua esperienza sia stata negativa. Solitamente nel corso del tempo di durata dell'abbonamento capita di confrontarci con i nostri host sulle varie esperienze che hanno, sarebbe stato bello farlo anche con Lei.
Il nostro Servizio Clienti le ha inviato una mail per vedere se riusciamo a trasformare positivamente la sua esperienza.

Rimaniamo a disposizione per eventuali chiarimenti.

Il Team di Bluepillow

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