Working for Bluebird Care Richmond & Twickenham has been a very positive experience. The team is supportive, approachable, and genuinely committed to delivering excellent care. It is rewarding to work... Näytä lisää
Yritys on vastannut
Sijainti
Vaihda sijaintiaElectroline House, 15 Lion Road, TW1 4JH Twickenham, London, GB
•Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
This is the fourth occasion that we have used Bluebird Care as a live in support system for my mother whilst we were on holiday. From the initial planning visits to the choosing of a carer , we were... Näytä lisää
Yritys on vastannut
Made me very welcome and like family amazing company to work for training is on point and the staff carers and company all work together to give the customers the care they deserve
I can highly recommend this company, quality of the service provided by this care company is really high
Yrityksen tiedot
Tietoja yrityksestä Bluebird Care - Richmond & Twickenham
Yrityksen kirjoittama
Since 2004, Bluebird Care has been here to keep loved ones where they feel safest: at home. We started as a family business, and today we’re honoured to be a trusted partner in home care for families across the UK through our network of over 200 local teams.
Our purpose is simple yet profound: we’re here to enrich the lives of those we care for—helping them stay independent, maintain dignity, and enjoy the everyday comforts of home. Our team of compassionate professionals is dedicated to making this possible, day in and day out.
At Bluebird Care, we know how hard it can be to balance care with life’s many demands. We understand the emotional weight that comes with aging, illness, or disability, and we’re here to provide support that feels not just capable, but caring.
We offer a wide range of services, from personal care and companionship to dementia support and end-of-life care—always tailored to the unique needs and wishes of each person we care for. And we’re here for families, too, helping lift the responsibility from your shoulders so you can focus on being the son or daughter, rather than the caregiver.
Bluebird Care stands out because we genuinely listen. We make sure that every service is crafted around the people we serve. With us, you can trust that your loved ones are in gentle, reliable hands, so you can have peace of mind and they can have the comfort of home.
Join Thousands of Satisfied Customers
Yrityksen kirjoittama
- At Bluebird Care, we pride ourselves on delivering exceptional home care services that prioritise compassion, dignity, and respect. From personalised care plans to dedicated support, we're here to enhance your quality of life and provide peace of mind for you and your loved ones.
Our Guarantee
Peace of Mind, Guaranteed
At Bluebird Care, we stand behind our commitment to providing exceptional care services tailored to your needs. That's why we offer a guarantee to ensure your peace of mind.
- Your care plan will be personalised to meet your unique requirements.
- Our dedicated team will deliver compassionate care with professionalism and respect.
- We will always listen to your feedback and strive to exceed your expectations.
- If you're ever dissatisfied with our services, we'll work tirelessly to address your concerns and make things right.
With Bluebird Care, you can rest assured knowing that your well-being is our top priority.
Yhteystiedot
Electroline House, 15 Lion Road, TW1 4JH, Twickenham, London, Yhdistynyt kuningaskunta
- 0203 835 4731
4,0
Hyvä
5 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 35 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Supportive Team and High Standards of Care
Working for Bluebird Care Richmond & Twickenham has been a very positive experience. The team is supportive, approachable, and genuinely committed to delivering excellent care. It is rewarding to work for an organisation that truly values both its customers and care staff. There is a strong focus on professionalism, good communication, and treating every customer as an individual. It is a pleasure to be part of a service that prioritises quality and compassion and is definitely an outstanding provider.
24. huhtikuuta 2026
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bluebird Care - Richmond & Twickenham
Hi Sylwia,
Thank you for taking the time to share such thoughtful feedback. We are delighted to hear that your experience working with Bluebird Care Richmond & Twickenham has been so positive and that you feel supported by an approachable team committed to high-quality care. It is especially meaningful to know you recognise the focus on professionalism, clear communication, and treating every customer as an individual with dignity and respect.
Your comments reflect the values that are so important in care, and it is wonderful to hear how rewarding it is for you to be part of a service that prioritises compassion alongside high standards. Feedback like yours means a great deal to the whole team and helps reinforce the importance of both our carers and office staff working together.
Kind regards,
Bluebird Care – Richmond & Twickenham
Highly recommended ,
I can highly recommend this company, quality of the service provided by this care company is really high
16. huhtikuuta 2025
Oma-aloitteinen arvostelu
Made me very welcome and like family…
Made me very welcome and like family amazing company to work for training is on point and the staff carers and company all work together to give the customers the care they deserve
2. huhtikuuta 2025
Oma-aloitteinen arvostelu
Live in care with Bluebird Care
This is the fourth occasion that we have used Bluebird Care as a live in support system for my mother whilst we were on holiday.
From the initial planning visits to the choosing of a carer , we were kept in touch about everything. The carer Zulene was lovely and got on very well with my Mother and it was good that she was able to meet my mother before the care plan began .
1. helmikuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bluebird Care - Richmond & Twickenham
Hi Zena,
Thank you for taking the time to leave a review, we'll pass this on to the team.
We're glad to hear that you found our service and communication to be so helpful.
All the best,
Bluebird Care Richmond & Twickenham
Despicable company policies
Despicable company policies! Charging clients when they have to stay in hospital, want 28 days cancellation notice and will override a discharge nurse decision about how much care a palliative patient needs to suit their greedy policies!!! Look around as other care agencies are a lot more flexible. Carers (Daniella, Rita, Michelle, Maria D., Joanna & and many others) however, have been amazing.
To the response from today 31.7.24, that is a total lie about informing clients from the outset with regards to the hospital charges. Is there no end??? Are you seriously trying to let people believe that in your initial meeting with a new client you actually inform them of charging them if they have to stay or if they end up dying in hospital??? I would love to be a witness to that conversation!! No sane person would agree to this! But then you would take advantage of the elderly and frail like it was done with my parents. We were certainly not informed of that charge! We found this out afterwards! I cannot believe you are still trying to justify this charge when other care agencies do not charge this. Your charges are so extremely high that you should be able to cover your staff wages as hospital visits are not always planned, that is the nature of your business.
With regards to flexibility, you know exactly what I was referring to. You have read my emails. This was about how you only offer hourly slots and not 30 min or even 45 min slots like other agencies do. Not even to a person who was coming home with a palliative care package. Blue Bird tried to change this arrangement to suit their greedy policies.
Your response is so repulsive and insulting and I am so glad I never agreed to meet with you, Ms Fairchild
18. toukokuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bluebird Care - Richmond & Twickenham
Thank you for your comments and we are sorry you are disappointed in our policies that were clear in the terms and conditions you agreed to. You have commented on the fantastic quality of our care teams and the reason we charge is so that we can continue to pay our care team when our customers go into hospital. In our experience, customers want to retain the same care team when they get discharged from hospital and our policies are to protect staff salaries whilst their regular customers are not at home. We do offer our customers to continue their care and have their carers visit them whilst in hospital; so we do feel there is flexibility. We are very clear before starting any service to outline these terms and as a company that wishes to retain and develop our best and brightest staff our policies are designed to aid us in doing this. Melony Fairchild - Operations Director
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.