From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel... Näytä lisää
Yritys on vastannut
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
Everything was completed satisfactorily. The installer did a very good job and in addition he is well qualified, diligent and helpful.
Yritys on vastannut
I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased wit... Näytä lisää
Yritys on vastannut
We had an excellent experience with Blinds To Go. The store manager Adjava was extremely experienced, knowledgeable, professional, and personable throughout the entire process. Purchasing blinds for... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
At Blinds To Go, we believe great design begins with the details. We specialize in custom window treatments that are as functional as they are beautiful—crafted to elevate every room with tailored elegance, warmth, and thoughtful design. Our mission is to help homeowners transform their spaces into personalized sanctuaries, using high-quality materials, expert craftsmanship, and timeless aesthetics—just as we've done since 1954. Whether you’re looking for drapery to soften a modern living room, Roman or roller shades to add texture and privacy, motorized shades, or a cohesive treatment plan for your entire home, we work closely with you to deliver results that feel elevated and effortless at an affordable price. We pride ourselves on providing a collaborative and transparent experience—from first look to installation. Our team is here to guide you through fabric selection, hardware finishes, and style options to ensure every element reflects your vision, lifestyle, and budget. With a deep commitment to quality and service, Blinds To Go has become a trusted name for clients who value both beauty and functionality in their homes. Our growing portfolio includes a wide range of residential projects big and small, and our customer reviews reflect the care we take in every detail. We’re passionate about helping you love where you live—one window at a time.
Yhteystiedot
12204 ROCKVILLE PIKE, 20852, ROCKVILLE, MD, Yhdysvallat
- 2402924477
4,1
Hyvä
26 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
Trustpilotissa on kyse ihmisistä. Tämä yritys voi käyttää lisäksi tekoälyavusteista työkaluamme, joka auttaa vastausten laatimisessa.
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Everything was completed as scheduled
Everything was completed satisfactorily. The installer did a very good job and in addition he is well qualified, diligent and helpful.
5. kesäkuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Thank you so much for your kind words! 😊 We truly appreciate your feedback!
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Wonderful to hear, Lucy! Thank you for the great review!
We had an excellent experience with…
We had an excellent experience with Blinds To Go. The store manager Adjava was extremely experienced, knowledgeable, professional, and personable throughout the entire process. Purchasing blinds for 27 windows could have been overwhelming, but she made the experience smooth, pleasant, and completely stress-free.
She went above and beyond to help coordinate an expedited delivery, which was very important to us and greatly appreciated. Her attention to detail, responsiveness, and dedication to customer satisfaction truly stood out. We are very happy with both the service and the overall experience, and would highly recommend this store to anyone looking for window treatments.
17. toukokuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hello Ping,
Thank you so much for this wonderful review 😊 We love to hear you had such an excellent experience with Blinds To Go. It’s especially great to know that Adjava was able to make a large project feel smooth and stress-free, and that her knowledge, professionalism, and attention to detail made a real difference for you. We also really appreciate you highlighting the expedited delivery support that kind of dedication is exactly what we strive for. We’ll be sure to share your kind words with her and the team.
Thank you again for your recommendation!
Blinds To Go
A Great Purchasing Experience From Start to Finish
From my first contact with the Rockville Store, with Mario, to the wonderful folks who measured and installed our blind, it was just a great experience. Really warm, competent, professional personnel -- and a top-quality blind. Couldn't be happier!
27. huhtikuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hello M. Millstone,
Thank you so much for the wonderful feedback! We’re really glad Mario and the team made your experience smooth from start to finish, and that you’re happy with your new blind.
Blinds To Go
I ordered a curtain rod last year…
I ordered a curtain rod last year October 2025. When I went to pick it up in January 2026, I discovered it had the wrong finials. I spoke with a customer rep during pick up and they assured me they would order the correct finials. Since then, I have spoken with 2 different reps and their manager all promising to order the finials and have yet to receive. I now have a rod without finials so I can't put it up since the original finials I was asked to leave at the store. It's been almost 6 months since my order and this is still not resolved. It's unfortunate as I had blinds for my whole house done previously with no issue. I would be hesitant to do business with them again.
18. lokakuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Thank you for taking the time to share your experience with us. I sincerely apologize for the inconvenience and frustration you've faced regarding your order. It's disappointing to hear that the issue with the finials has not been resolved despite multiple interactions with our team.
We value your previous business and are committed to making this right. We do understand that a new color and style finial was requested, but the team has been able to provide it. It seems there has been multiple miscommunications on our end and we apoligize for that.
We will be ordering the correct part today and will have someone reach out with an ETA in the next day or two once we confirm shipment.
Thank you for your patience and understanding.
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Thank you so much for your feedback, J! 😊
Quality of product
Quality of product. Installer the best ever. Superior compared to the rest. Very knowlegable.
15. maaliskuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
This is fantastic to hear, Vince! Thank you for the excellent review!
Very pleased!
Everyone involved in this process was helpful, efficient, and pleasant to work with.
18. helmikuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
We are so happy to hear that everyone was helpful, efficient, and pleasant to work with. Thank you for your positive feedback!
Efficiency and smoothness made our…
Efficiency and smoothness made our experience great working with blinds to go.
27. tammikuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
We're happy to hear that you had a great experience with us. Thank you for your positive feedback!
The shades were not made long enough
The shades were not made long enough. They hang just above the window sill with a slight gap between the shade and the window. Because my windows are uneven, the shades look uneven. If the shades had been made just a bit longer -- so that they hung just below the top of the sill, there would be no gap and the shades would not look uneven. The salesperson, Marco, was very nice and accommodating. Nevertheless, i'm stuck with these shades.
13. tammikuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hey Betty, thank you for taking the time to share this and I’m really sorry you’re dealing with this. We completely understand how frustrating it is when the shades don’t hang correctly and leave a gap. That definitely shouldn’t be the final result.
We’ve already reached out to the store team to review the measurements and how the shades were made, and we’re working together to find a proper solution for you. We want to make this right, and someone from our team will be in touch very soon to talk through the next steps.
Thank you again for letting us know we truly appreciate your patience, and we’re committed to fixing this for you.
The second time I ordered from BTG
The second time I ordered from BTG, the box was damaged on the end and the hardware was missing. Customer service said, he could mail it or I could go to a local BTG store. I went to the store twice. The first time they gave me the incorrect hardware. When I went back, it turned out, they didn’t have the correct hardware. So I had to have it mailed anyway. I suggest the stores keep sufficient hardware or don’t refer people to go there for hardware,
19. marraskuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hello! We appreciate you taking the time to provide us with this feedback. This is very informative and something we will be looking into further so that we can avoid future confusion and frustration.
Salesman very helpful
Salesman very helpful. Came within a coulee of weeks. Installation went great. Pleased!
1. joulukuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
So happy to hear! Thank you for the review!
Beautiful wooden blinds.
Beautiful wooden blinds.
Took double time to arrive than expected.
Store had a difficult time finding box at pick-up.
6. tammikuuta 2026
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hello! Thank you for taking the time to provide us with this feedback. We are glad you like the product and we do apologize for the delivery delay.
Very Satisfied with products
Customer service in the store, in-home measurement and installation all went very well and I was very pleased with the outcome.
3. syyskuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hi Elizabeth, We're happy to hear that you were pleased with our customer service and installation process. Thank you for your positive feedback!
We’ve used Blinds to Go several times…
We’ve used Blinds to Go several times (4!) and have always been happy with both the blinds and the customer service at the Rockville location.
1. marraskuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
We're happy to hear that you've consistently enjoyed our blinds and the customer service at our Rockville store over multiple visits. Thank you!
Excellent and courteous service
I recently purchased two cordless mini-blinds from Blinds To Go. There was a glitch in the manufacture and Enrique and his colleagues were more than happy to make things right. I was very pleased with my purchase and the excellent service. Thank you!
24. marraskuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
We're happy to hear you enjoyed working with Enrique and that he was quickly able to resolve your issue. Thank you for acknowledging our team's dedication to excellent service!
They blinds are too long
They blinds are too long
The ends or sides of valances stick out like bunny ears
They look like they’re unraveling
11. marraskuuta 2025
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hi Tony, We're so sorry to hear this and want to help. Can you please provide your order number and phone number so we can work on a solution for you? Thank you.
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hi Pat, We're so glad you are pleased! We appreciate your positive feedback very much.
Smart and helpful describe the sales…sunroom red
Smart and helpful describe the sales staff and the installers. Very pleased with the entire process.
22. joulukuuta 2020
Vastaus yritykseltä Blinds To Go - ROCKVILLE
This is great to hear Vivienne! Thank you for your review!
Not so satisfied.
Not sure how to respond to your message, so I am just editing this review to add my order number - 276193.
Most of our blinds are not straight and we've had a wand that has been broken for a while, and we are missing a plastic piece to be able to reattach the new wand to the window. Repeatedly this piece has not come with the wands, and we can not turn the blinds open on this blind.
22. joulukuuta 2020
Vastaus yritykseltä Blinds To Go - ROCKVILLE
Hi Adam, yes this is great thank you for your order number. We have forwarded it to the showroom as an urgent request for them to follow up.
Hi Adam, we are very sorry to hear of this experience with us and our installers. Would you mind providing your order number so we can help look into this for you? Thanks.
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