Black Tomato Arvostelua 

We had a great experience with black tomato and our planner, Ian. They helped us plan the most unforgettable honeymoon in New Zealand. They thought of every detail and it was wonderful to have all the logistics planned out for us. Each hotel they planned was gorgeous and very customer centric, we would not have found most of these hotels on our own.
We wanted a more adventurous trip and they helped us find great excursions. Highly recommend working with them!

We had a great experience with black tomato a few months back, I highly suggest everyone to book their tours with black tomato atleast once a year. Worth the amount paid!

I took a Get Lost trip where I did not know where I was going until just before leaving California. It ended up being Mongolia and it was spectacular from the moment I landed in Ulaanbaatar until the second my trip ended. In between was magic- I trekked across remote parts of the country, navigating by compass and sight, and was rewarded with memories that will last a lifetime. Somehow they were able to create luxury in one of the most remote regions in the world including a hot shower hundreds of miles from civilization. The people and the culture were unforgettable as were all the surprises that Black Tomato had at every corner (helicopter transfer, ultra luxury yurt, a performance on horse back, to name a few). I wholeheartedly recommend Black Tomato and the work Rob and team did to create such an amazing experience.

I had decided to go to Spain for my
60th birthday celebratory vacation. My plan was to give myself the gift of a luxurious 5 star vacation. Last year I had a bad experience when I worked with a different travel agency to help me plan my vacation in Greece. Needless to say I was hesitant to work with another travel agency. Then I stumbled upon Black Tomato. Working with Black Tomato has been a truly fantastic experience!!!!! I was assigned to work with a travel expert named Caroline Quinn. Caroline did a fantastic job of guiding me through each step of the planning and booking process. At the beginning of the process she interviewed me to find out my interests and what kind of vacation I was looking for. She then advised me on the best locations, and the length of time to spend in each location. She suggested the best tours and best 5 star hotels to fit my needs. She was very attentive to my questions and comments and provided me with very prompt responses. At the end of the process my entire vacation was booked and confirmed and I was given online access to all of the details. Black Tomato also provides support once you get to the location. Working with Black Tomato and Caroline Quinn in particular has provided me with a seamless and thoroughly enjoyable experience. I will be using Black Tomato as my travel agents for all of my upcoming vacations. Thanks so much Caroline Quinn and Black Tomato. I couldn’t be happier with your services and excellent customer service! I am so excited for my upcoming luxurious 60th birthday celebratory vacation in Spain!!!!

We recently returned from an eight day journey in Turkiye that was arranged by Sunil Metcalfe at Black Tomato. This was the second trip Black Tomato coordinated for us.

Despite the fact that my wife owns a travel agency, we turned over execution of almost all the logistics to Sunil's capable hands. First and foremost in importance for us in traveling to a foreign land is minimization of the stresses involved in the transfers, and Black Tomato's, and its on-the-ground affiliate - ITM's, execution of these details was flawless. At Istanbul airport, we were greeted immediately off the plane by handler and whisked across the giant terminal in golf carts, processed through customs in a priority line, assisted with our bag collection and escorted to our waiting driver. This alone was a massive stress-reducer after a 17-hour travel day.

After our transfer to the hotel, we were greeted that afternoon by our extraordinary guide, Cemil Kara. Quite honestly, Cemil was really the key to making the trip special. His English was flawless, his knowledge of Turkiye was boundless, his sense of humor was delightful and he attended to our needs with genuine concern and warmth.

Our first adventure was a private cruise on the Bosphourous and we spent three days with Cemil exploring the sights, sounds and food of Istanbul.

From there, Black Tomato and ITM coordinated with a charter company for private air travel all around the county, to visit Cappadocia, Nevsehir, Pamukkale, Ismir, Sirince, Ephesus and Canakkale - an amazing amount of ground to cover in 5 days.

Were there hiccups? Of course, it comes with the territory. There was a miscommunication with the balloon company in Cappadocia that caused us to miss our early AM flight. The Nissanyan House hotel in Selçuk only had a double bed, when we asked for a King, and was far more rustic than we expected. But, Sunil, Cemil and the teams from Black Tomato and ITM addressed the challenges in stride and always sought to promptly resolve any of this mostly minor problems and annoyances.

All in all, the most important part is that we felt well cared for. I am not certain that one could ask for anything more from your travel planner.

Simply the best. BT (and Jihane) helped us plan a detailed getaway and family visit to Indonesia that became an extraordinary experience for our entire family. From our excursions to our accommodations, everything was absolutely first-class and their in-country travel partners were ALL very helpful and accomodating. We'll definitely use them again, and I can HIGHLY RECOMMEND.

I worked with Christie Earley at Black Tomato on organising my recent trip to India. Her ability to listen to my needs and create the perfect itinerary was superb. The trip surpassed all my expectations and I would definately use black tomato in the future.

Our recent trip to London and Paris was amazing! We wanted to see and do so much and Jenni and her team made it all happen. From the guides, to the drivers to the app everything was seamless. The hotels they arranged for us were top notch and ideally located. We cannot thank the Black Tomato team enough for arranging such a wonderful vacation for our family.

I recently travelled to Cuba with Black Tomato and the experience was truly exceptional.

First it was a spectacular visit that greatly exceeded my expectations. Cuba is an incredible country of contrasts. The sophistication and beauty of the people, the art, music, architecture, food against a background of incredible poverty - yet still very safe.

Second, as a solo traveller, Black Tomato did an excellent job of allowing me to experience Cuba and the Cuban people in a truly creative way. From drum lessons in the back room of a world-famous percussionist, through a food tour with a highly eloquent former Havana University professor, to watching an amazing string quartet followed by a wild Cuban rap band in an warehouse turned into gallery and restaurant.

All in all, I was very impressed with Black Tomato throughout.

Our experience with Ian and Black Tomato as a whole was excellent! Ian made the whole process extremely easy for us by not only being extremely knowledgeable (especially with our wonderfully specific questions!) but responding quickly to our changing demands on the itinerary. Black Tomato offers such a unique and tailored service and we are so excited for our honeymoon!

Thank you Michael (Black Tomato) so very much for planning such a fun and exciting itinerary. We all enjoyed ourselves immensely while learning so much about about Morocco, its people, culture, traditions and rituals. I’m happy to say that none of us can point to just one adventure as our favorite. Each day brought something new and special.

Also, we cannot let go unmentioned the pinpoint precision with which the itinerary was carried out by our drivers and guides. Each one was perfectly prompt, highly professional and a joy to spend the day with!

We loved the accommodations of La Sultana and Olinto, both of which made us feel like royalty; and the night in the desert was truly a once in a lifetime experience.

We are most appreciative of all the extra surprises that you worked in — dinner at Dar Zellij; the fire breather in the desert and the hammam and massages at Olinto. Wonderful, wonderful, wonderful!

We could not have done this without you! Thank you, again! We look forward to more Black Tomato adventures in the future!

Superb support and advice in planning our holiday. Rob was very accommodating in tweaking our trip to meet our changing requirements. Recommended hotels and excursions were excellent. Our two guides were friendly, knowledgeable and punctual. Overall, excellent service and we will definitely use Black Tomato for future adventures.

We had a wonderful experience with a Black Tomato! Jeni and team did a great job planning our honeymoon to Oman and the Maldives. We wanted to go to the Maldives, but weren’t sure where to stopover on our journey from the US. The Black Tomato listed to what we were looking for in a stopover (culture, seeing a new part of the world, natural beauty, safety, activities) and suggested Oman. We were taken care of and loved our trip!

We have historically avoided travel agencies as the typical itineraries just always seemed to miss the mark. Black Tomato has officially converted us and gained a loyal customer. Our jobs don't allow us to have extensive time off, which is always a challenge. They managed to pack our bucket list trip to Egypt into 8 days without it feeling rushed. The accommodations were outstanding, the customized itinerary perfection (including a surprise brunch overlooking the pyramids), and the local guides so knowledgeable. Several fellow passengers in a large group stopped to asking us who planned our trip as our local guide whisked us away quickly to sites in personal transportation every morning. And best of all: zero stress with the ability to truly relax and enjoy the experience. Every detail was thoughtfully taken care of, including walking us through security and handling our luggage. I cannot rave enough about their services, and have already booked an anniversary trip to Greece this summer. Cheers to more adventures, Black Tomato!

We just had the most incredible trip to Chile thanks to Black Tomato. I worked with Tom, our travel advisor, to craft a very complex itinerary. Our goal was to cover as much of Chile during a 3.5 week trip but still maintain a reasonable pace. We hit the Atacama desert, Valparaiso, Chiloe, Patagonia, Easter Island, Santiago and the wine country. The trip was flawless, expertly crafted and everything went incredibly well. The lodges we selected were amazing. This was truly an epic trip and one of the best I've ever taken and I've done a lot of traveling. This was not my first travel with Black Tomato and they continued to craft and deliver a truly outstanding trip.

We couldn't have dreamed of a more perfect honeymoon. From the moment we connected with Black Tomato, Christie created the perfect safari experience in Zimbabwe for us. It was organised down to the last detail, from the moment we arrived in Johannesburg for our connecting flight to Zimbabwe to the last day of the honeymoon in Victoria Falls. We went to four lodges in Zimbabwe, each was unique but the service across the board was exceptional, and Christie was available throughout to deal with unexpected issues (like a local airline going out of business the night before our flight!).

It was the trip of a lifetime which we will never forget, and is definitely the first of many trips we will book through Black Tomato.

My wife and I booked our honeymoon through black tomato and honestly couldn’t be happier with how it turned out! The team was very helpful in curating the exact experience we wanted and the hotels we stayed in were simply fantastic. They were also so flexible in helping us as my wife had to change our dates last minute but they made sure to communicate with the hotels without any financial implications. The price may be a bit high but definitely worth it.

I am very disappointed in my experience with Black Tomato. I had done all of my research and wanted to set up a call with them to plan my honeymoon. It took them two weeks to respond to me via email, and then they claimed their responses went to my junk mail (which they didn't). Then, when a travel agent, Mikaella, finally got back to me, they scheduled a call with me for that afternoon and then never showed up to the call. If I'm going to spend that much on a luxury vacation, I need someone who is responsive.

Black tomato booked us a fantastic honeymoon to Costa Rica. Beautiful hotels and tours. Will use them again