Blacknight Arvostelua 2 369

We have just joined up with Blacknight, and thus far we have been very impressed with both their customer service and professional manner .

Blacknight is an excellent company to work with. I designed my own website but had so many questions due to the design layout being different to what I've been used to. After all, it was very easy to use and it has so many fantastic additions and designs.

Emails were answered almost immediately in a friendly professional manner. No question went unanswered as I had experienced with my previous website provider. An absolutely pleasure to deal with Noelle Jordan.

Would highly recommend Blacknight.

Today I had another amazingly supportive experience with support / tech team member Gerard. I’ve called Blacknight in the past when clients have had tech emergencies or needed urgent help & Gerard is so knowledgeable, helpful & eager to resolve the issues - I cannot rate him highly enough. If you are lucky enough to have him deal with your queries/ you can be guaranteed you are in incredible hands. Thanks again Gerard for taking all of the stress away.

These guys know their stuff. You get straight through to technical support when you phone. Their prices are fair. I had 2 issues and they were sorted out immediately. Delighted to go with Blacknight.

Dealt with Noelle today and she was Amazing, so nice and helpful with anything I asked.

Hi new to the domain game , black night organised everything , and have answered multiple questions on my new path …. I highly recommend. Great service thsnks guys .

As the founder and operator of the Web Page Design Company since 1998, I have used a few hosting companies, but I started with Blacknight about 20 years ago and stayed with them ever since.

At the start of the business it was their excellent telephone support that provided much needed expertise.

Excellent customer service and sales support. Went about and beyond!

The Blacknight email platform is ridiculously bad. Attachments generally don't stick. Forwarding and other features don't work. Customer service almost impossible to get through to. I'm amazed all 5 star reviews given how appalling the product is

The sales and technical team are always very friendly and helpful even the after sales is brilliant

Absolutely excellent service. Very prompt with any queries. Mel Corrigan expecially helped me so many times with setting up my new website. Thank you so much

Fantastic customer service. Very quick response to my queries, cost and time leads fully explained before committing to purchase.

Had issues with my hosting and contacted Blacknight customer support. Garry (the agent on my case) was super helpful and did a really good job. That's exactly what we want from customer services: Clear guidelines and help when needed. Congrats on the job well done and thanks for your help.

Personal helpdesk and patience were very welcome for this Luddite!

Helpful staff who were clearly making an effort to make things as easy as possible

I have had a wonderful experience with Blacknight and all their staff have been so professional and helpful, I can highly recommend them for all aspects of web dev, domain management and their new electronic shop is better than Shopify & more affordable!

I have been a customer of Blacknight for over a decade. (Virtual servers) And, as a software developer who has seen a number of second rate providers over a 30yesr career in IT, I have never hesitated in recommending and having some of my clients use Blacknight. I have rarely needed to use BN technical support, but on the times that I did, usually because of me doing something stupid at my end, I found the staff most helpful and prepared to go that extra length to solve the problems.

I use Blacknight for few years now. User interface improved greatly, so it's easy to find and navigate for what you need. If its about DNS and all other server related stuff that you need to set up in order to make your website working, you can always count on customer service team - they are just the best. If it is about the service and acces to my website there was never any problem, all works smoothly. Highly recommended

Very helpful and quick to get you sorted!!