Given the long hot, dry weather we have had this year, the container grown plants were in surprisingly good condition on delivery. They were well packed and promptly delivered. On the basis of this ex... Näytä lisää
Yritys on vastannut
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Katso, mitä arvostelun kirjoittajat sanovat
Fruit plant looked healthy on arrival and undamaged. Delivery was quick. All I would say about delivery was that we were informed it was going to be the afternoon and it turned up in the morning, jus... Näytä lisää
Yritys on vastannut
There was an issue with damage to one of the plants. This happened during transit. The response from Blackmoor Nurseries was rapid and reassuring. I am a repeat buyer from this supplier. The qual... Näytä lisää
Yritys on vastannut
Another good experience buying grape vines for our garden. Ordering was simple and delivery as promised and very well packaged. Maybe one or two too many order status emails, but not really a proble... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Blackmoor is one of very few Nurseries in the UK offering gardeners the opportunity to buy fruit plants direct from our Nursery. Blackmoor Nurseries is part of Blackmoor Estate in Hampshire which has been run by the Selborne family for several generations. At Blackmoor we are very proud about our heritage and history, and we’re absolutely passionate about our fruit plants. We have been growing them at our Hampshire based estate for over 100 years. All of our staff have been trained to the highest level in both the growing and packing of our plants and we all strive to produce top quality fruit trees and soft fruit plants. All orders are subject to rigorous quality tests at every stage of growth, and throughout the processes of lifting to packing. Roots are soaked and covered before shipping which means that each plant reaches the customer in prime condition. Our customer service team are all Blackmoor Nursery people and are happy to provide expert advice either by phone or email. They are industry experts and are always happy to share their knowledge and tips about how to get the very best from growing fruit.
Yhteystiedot
Blackmoor Estate, GU33 6BS, Liss, Yhdistynyt kuningaskunta
- 01420 473576
- sales@blackmoor.co.uk
- blackmoor.co.uk
4,8
Erinomainen
276 arvostelua
Pyytää asiakkailta arvosteluja
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Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Good service in ordering tree on the…
Good service in ordering tree on the phone and easy pick up
3. lokakuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Phil,
Thank you so much for your kind words! It truly warms our hearts to hear that you had a pleasant experience when ordering a tree over the phone and found our collection service at Blackmoor efficient and easy. We're delighted to know that our efforts have earned us a 5-star rating from you.
Your feedback is greatly appreciated and will certainly be shared with the team. We always strive to provide the best service possible and knowing that we have made your experience a positive one is incredibly rewarding.
Thanks again for taking the time to share your thoughts.
Best wishes,
Jon Munday
Great little tree.
The tree arrived very quickly, well packed and looked very healthy. It's the 5th one I've bought over a number of years and they have all thrived.
8. lokakuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Nicky,
I'm delighted to hear that the tree arrived quickly and in such good health! It’s wonderful to know that this is the fifth tree you’ve purchased over the years and that they have all thrived. Your continued support and positive feedback mean a lot to us.
Thank you for taking the time to share your experience.
Best wishes,
Jon
My tree was delivered on time in great…
My tree was delivered on time in great condition and it could not be bettered.
30. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Will,
Thank you so much for your 5 star review! I'm absolutely thrilled to hear that your tree arrived on time and in such great condition. We always strive to provide the best for our customers, and it's wonderful to know that we hit the mark for you.
We're passionate about what we do, and feedback like yours truly encourages us to keep up the good work.
Thanks again, Will, and if there's anything else we can assist you with in the future, please don't hesitate to reach out.
Best wishes,
Jon
Lovely blueberry plant received
Lovely blueberry plant received. Quick dispatch and effective and careful packaging. Great service overall.
29. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Thank you for your wonderful feedback! I'm thrilled to hear that your experience with our new website was smooth and hassle-free. It's also great to know that the Blueberry plant arrived in perfect condition and met your expectations in terms of quality. We always strive to ensure that our plants are well-packed to maintain their top-notch state upon arrival. Your recommendation means the world to us and really validates the hard work we put into our nursery.
Thanks again for taking the time to share your thoughts.
Best wishes,
Quick at responding to queries
Quick at responding to queries. Apple tree arrived as scheduled and in excellent condition.
29. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Julia,
Thank you so much for your lovely feedback! We truly appreciate you taking the time to rate our nursery with 5 stars. It's wonderful to hear that our customer service team was quick in responding to your queries and that your apple tree arrived on time and in excellent condition. Your satisfaction is our top priority, and it's fantastic to know that we hit the mark for you.
Thanks again for your kind words!
Best wishes,
Jon
Lovely plants, great service
Splendidly healthy, very reasonably priced young fig trees arrived at warp speed, well packaged and in excellent condition. I agree with the other accolades; this is a great place to buy fruit trees, and I shall be back for more!
29. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Bridget,
Thank you so much for your kind words! I'm delighted to hear that you're pleased with the fig trees and our service. We take pride in ensuring our plants are healthy, well-packaged, and promptly delivered, so it's wonderful to know that you had such a positive experience. We look forward to welcoming you back for more fruit trees in the future!
Best wishes,
Jon
Vastaus yritykseltä Blackmoor Nurseries
Hi,
Thank you so much for your kind words and wonderful feedback! I'm thrilled to hear that you were impressed with the quality of the plants.
Best wishes
Jon
5* service
Blackmoor nurseries were so helpful with helping me choose the right fruit trees and plants for my new garden. Even providing planting tips. The service felt personal and bespoke to me, and I would highly recommend this company.
2. lokakuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blackmoor Nurseries
Hi Laura,
Thank you so much for sharing your wonderful experience with Blackmoor Nurseries! I'm delighted to hear that we were so helpful in guiding you to choose the perfect fruit trees and plants for your new garden. It's great that we even provided planting tips to ensure your garden thrives. We pride ourselves on our personal and bespoke service. I appreciate your recommendation and hope you will keep Blackmoor Nurseries in mind for future gardening needs.
Thanks again,
Jon
Excellent quality plant
Really easy to order. Plant arrived quickly and was of excellent quality. Very well packed so in perfect condition on arrival. Couldn't ask for more. Would certainly recommend.
23. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hi Amanda,
Thank you for your wonderful feedback! I'm thrilled to hear that your experience with our new website was smooth and hassle-free. It's also great to know that the Blueberry plant arrived in perfect condition and met your expectations in terms of quality. We always strive to ensure that our plants are well-packed to maintain their top-notch state upon arrival. Your recommendation means the world to us and really validates the hard work we put into our nursery.
Thanks again for taking the time to share your thoughts.
Best wishes,
Jon
The whole process was flawless
The whole process was flawless . Extremely helpful staff and excellent quality plants .
Would highly recommend
23. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Sharon,
Thank you so much for your kind words! We are absolutely delighted to hear that you had a flawless experience with us. Our team takes great pride in providing excellent service and top-quality plants, and it's incredibly gratifying to know that we met your expectations.
Your recommendation means the world to us, and we are thrilled to have you as a satisfied customer. Should you need any assistance or have any questions in the future, please don't hesitate to reach out. We look forward to serving you again soon!
Best wishes,
Jon
Vastaus yritykseltä Blackmoor Nurseries
Theresa
Many thanks for taking the time to review our Nursery. We are pleased to hear you were happy with the Blackcurrant Big Ben that we recently sent out to you.
Best wishes
Jon
Good order acknowledgement and…
Good order acknowledgement and communication, and delivered perfectly on time
The packaging was extremely good too
3. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Chris,
Thank you very much for your kind words about your recent experience with our Nursery. We are delighted to hear that you found our order acknowledgement and communication to be satisfactory and that the delivery was perfectly on time. It is also fantastic to know that you were impressed with the packaging.
We always strive to provide the best service possible, and your positive feedback is greatly appreciated.
Best wishes,
Jon Munday
Great experience as usual
As usual with Blackmoor Nurseries the blueberries plants were in perfect condition. Plants were well packed and delivered promptly.
15. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Robert,
Thank you so much for your kind words and feedback! We are thrilled to hear that you had another great experience with us at Blackmoor Nurseries. It’s wonderful to know that the blueberry plants arrived in perfect condition and that you were pleased with our packaging and prompt delivery.
We truly appreciate your continued support and look forward to welcoming you back later in the year for more plants. If there is anything specific you are looking for or if you have any questions, please don’t hesitate to reach out.
Thanks again, and happy gardening!
Best wishes,
Jon
Tree arrived in perfect condition…
Tree arrived in perfect condition ,excellent packaging couldn't have hoped for better
Well done
11. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Barry,
Thank you so much for letting us know that your tree arrived in perfect condition! We always strive to package our products with the utmost care, so it’s wonderful to hear that it met your expectations. Your feedback is very much appreciated.
Best wishes,
Jon
Beautiful blackberry bushes
Beautiful blackberry bushes. Can’t wait for many blackberry’s next year.
Super healthy and even a few blackberries on one of the bushes. Even this late in the year.
11. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Juliet,
Thank you for your lovely email. I'm thrilled to hear that you are enjoying the beautiful blackberry bushes. It's fantastic that they are super healthy and even producing a few blackberries this late in the year. I share your excitement for the bountiful harvest we can look forward to next year.
Thanks again for your kind words, and I hope the bushes continue to thrive.
Best wishes,
Jon
Ordered wasabi japonica
Ordered wasabi japonica. Plants arrived in a good healthy condition and a fast turnaround. Will definitely use them again.
11. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Hello Aaron,
Thank you for sharing your experience with Blackmoor Nursery. I'm delighted to hear that the wasabi japonica plants you ordered arrived in excellent condition, and that you were pleased with the swift delivery. It's wonderful to know that you plan to use their services again.
Best wishes,
Jon
GOOD EXPERIENCE
Good-sized, healthy apple tree on M26 rootstock. Arrived a few days after ordering. Well packaged and easy to handle. Had shopped around online and am happy I chose Blackmoor over other suppliers. Shame they didn't have cordon trees in stock, or I would have placed an order for some of those too.
3. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear David,
Thank you for your kind words about the nursery and for sharing your positive experience with us! We're delighted to hear that you received a healthy and well-sized apple tree on M26 rootstock, and that the packaging and delivery met your expectations.
We truly appreciate your decision to choose Blackmoor over other suppliers and are thrilled to know that you are happy with your purchase. It's always a pleasure to hear that our customers are satisfied with the quality of our products and services.
We understand your disappointment regarding the unavailability of cordon trees. These are all now in stock on our website. We look forward to the opportunity to serve you again in the future.
Thanks again for your feedback and for being a valued customer.
Best regards,
Jon
Disappointing order of gift vouchers
ordered vouchers online as a birthday present expecting the vouchers in the post (for which we paid £1.70). Vouchers were delivered by email a week later after the birthday.
I emailed Blackmoor when I had not received the vouchers in time for the birthday and was called by a lady with a verbal apology. She blamed 'the new website'. No offer of compensation or refund of postage cost. We have ordered plants/trees before from Blackmoor with no problem - surely vouchers should be easy to get right.
3. syyskuuta 2025
Vastaus yritykseltä Blackmoor Nurseries
Dear Barry,
Sorry for the delay, I have just returned from 2 weeks annual leave.
I hope this message finds you well. I am so sorry to hear about the disappointing experience you had with your recent order for gift vouchers. I understand how frustrating it must have been to not receive them in time for the birthday, especially given your previous positive experiences with Blackmoor.
As Anne mentioned on the phone the problem occurred down to the timing of our new website going live. Our new site handles the Gift Vouchers in a different way. We needed to wait until the new site was live before we could issue your vouchers, but I completely agree that this should have been handled better.
Additionally, I would like to offer you a refund of the postage cost as a small gesture of goodwill for the inconvenience caused.
Thank you for your continued support and for bringing this to our attention. If there is anything else I can assist you with or if you have any further concerns, please do not hesitate to reach out to me directly.
Best wishes,
Jon
Fruit trees for a bare garden
I needed fruit trees for my rather bare garden, , so orderedthree eating pples, a dessert chery and a morello cherry..
All plants were availsable for collection quickly, and have proved to to be in vigorous health and well shapen. Such a contrast from often more expensive ones found in garden centres
22. elokuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blackmoor Nurseries
Hello Andrew,
Thank you for sharing your delightful experience with us! We are thrilled to hear that you are pleased with the fruit trees you ordered. It's fantastic to know that the apples and cherries are flourishing in your garden and that you find them to be in such robust health and well-shaped.
We strive to provide our customers with high-quality plants, and it's wonderful to hear that you found our offerings to be a great contrast to those often more expensive ones at garden centres. Your satisfaction is our priority, and we are glad to have met your expectations.
We look forward to welcoming you back for more additions to your garden. If you have any questions or need further assistance, please feel free to reach out.
Best regards,
Blackmoor Nursery
Blackmoor Plant People
Hello Blackmoor Plant People, I just wanted to thank you for the beautiful blueberry plants that I received earlier this week. Although one plastic pot was broken in transit, the plants themselves were in excellent condition and even the carton was unblemished so a mystery regarding the pot issue. The delivery company were also excellent and within the advised timeframe.
I have to say that initially I was nervous about ordering online as some couriers can be heavy handed and cavalier with their handling of goods in transit, but this was indeed not the case here. I cannot believe how healthy and beautifully shaped the bushes are, and I will be planting them into their 60 litre containers on Friday.
In closing, I would not hesitate to recommend you 100% to anyone looking to buy plants online from Blackmoor.
I wanted to give you a review so feel free to publish the above should you desire.
23. heinäkuuta 2025
Oma-aloitteinen arvostelu
Vastaus yritykseltä Blackmoor Nurseries
Hi Greg,
Thank you so much for your kind words! We're thrilled to hear that you're pleased with the beautiful blueberry plants you received and that they arrived in excellent condition. It's a real mystery about the broken pot, especially since the carton was unblemished. We're glad to know the delivery company did a great job and delivered within the advised timeframe.
We understand your initial concerns about ordering online and the potential mishandling by couriers, and we are delighted that this wasn't the case here. It's wonderful to hear that the bushes are healthy and beautifully shaped. It sounds like they'll be very happy in their new 60-litre containers!
We genuinely appreciate your willingness to recommend us. Your feedback means a lot to us and helps other customers make informed decisions.
Thanks again for your support, and we wish you the best of luck with your blueberry plants!
Kindest regards,
Jon Munday
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