I placed my order on the 20th of June and didn't receive till the 29th of June. Upon my receipt I opened my collagen container and it was maybe half full. I wrote them stating my concerns and they w... Näytä lisää
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I ordered a subscription for the collagen peptide powder. The order came with a frother to mix the powder into the liquid you want to use. The instructions said the frother takes AAA batt... Näytä lisää
Meno Chill allergic reaction. Took awhile to figure it out. Meno Chill has no effect on hot flashes. I did notice allergic reaction, a slight tingle -itchiness throughout my body. Not enough to go to... Näytä lisää
Their products do exactly what they claim they do. The website is hard to navigate though. My order is not even showing (but, I was charged for it!). I really hope that they read their reviews! UPDATE... Näytä lisää
Ei ole aiemmin pyytänyt arvosteluja
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Poor customer service
I ordered a subscription for the collagen peptide powder.
The order came with a frother to mix the powder into the liquid you want to use. The instructions said the frother takes AAA batteries.
I attempted a couple times to put the batteries into the device and they would not fit. I doubled and triple checked and they were definitely triple AAA batteries.
I made a video of my attempts to get the batteries into the device and emailed it to the company on July 1, 2026, to see if I can get another frother.
Today is July 11th and I have yet to receive a response.
Needless to say, I canceled my subscription due to poor customer service.
RACIST
RACIST! Let’s hear about WHITE Girl Vitamins! White Male Vitamins! Etc!
Sold out for profit and not to improve Black women's lives.
I am giving them one star because I have to select it. I am totally ashamed that this product is marketed to Black women. This product is so full of sugar and chemicals that it should not be called a vitamin. I have been reaching out to them for a refund, but to no avail. I have called their Chicago contact number and emailed them from my email and from their website. No one has reached out to me. I cancelled all of my products and requested a refund.
When I took the 'candy' vitamins, my legs swelled, my stomach ached, and my head spun. They were the only different intake in my diet. I would like a full refund for the items, howeever all I have seen and heard from the owners is how they are living it up on social media.
They are a disgrace to the Black community.
Order not complete
I placed my order on the 20th of June and didn't receive till the 29th of June. Upon my receipt I opened my collagen container and it was maybe half full. I wrote them stating my concerns and they wrote back stating it was accurate. This was not my first time ordering this product and never had this problem. I like the product however I will not be slighted any longer and will not support this company any more.
Unknown supplement changes and no response to concerns!
I never received a response to my concern about two visual different products. Not only did the PCOS supplement facts change without notification, so did the size and look of the actual gummy! I was seeking clarification because both products were purchased straight from BGV! Because who would not be concerned!? I am so disappointed because I have been rooting for BVG! I’m all for supporting black owned businesses…. But then this happened and it’s so disturbing to say the least…. Product change (beyond just flavor), completely different look, no public notification, and even if you are not obligated to notify the public a response to those who caught the change would better protect the brand. People are ingesting these vitamins and BGV is choosing not to respond. For that reason, I have lost faith in BGV products, I do not feel comfortable ingesting something that comes from a company that appears to be hiding something. All I wanted was information on the photo provided about the differences. WHY? The same concerns anyone would have if expecting one thing but was given another.
Since taking these products I have…
Since taking these products I have started having irregular cycles and an excessive amount of hair growth during my ovulation. My cycles had been regulated for the last 5 years until last month. NOW I'm having a menstrual cycle every 2 weeks again. Highly disappointed because I purchased PCOS, Vaginas prebiotics, ashgwanda and sea moss. These gummies have too much sugar.
My 1st order went well
My 1st order went well. I reordered last month and nothing has been shipped. They do not respond to me emails which my 1st one was over a week ago. I will not be ordering from them again. The Meno chill works but I have officially ran out since my order is not here.
Their products do exactly what they…
Their products do exactly what they claim they do. The website is hard to navigate though. My order is not even showing (but, I was charged for it!). I really hope that they read their reviews! UPDATE the website to make it easier to find orders, receipts and just your info (demographic) period..like Name, Address, phone etc..
I’m loving the products
I’m loving the products. The reason for the 3 stars is because the collagen powder is not even half full and you must search for the scoop‼️The container is big for no reason. I’d like to get more product for my $$
I’m honestly disappointed with my…
I’m honestly disappointed with my experience. First, the delivery took much longer than expected, which was already frustrating. But what really bothered me was when I opened the container — it wasn’t even half full.
I don’t understand why the product is placed in such a large container if it’s not filled properly. It feels misleading and gives the impression that you’re getting more than you actually are.
Overall, between the slow shipping and the packaging issue, this was not a great experience for me.
Meno Chill Allergic Reaction
Meno Chill allergic reaction. Took awhile to figure it out. Meno Chill has no effect on hot flashes. I did notice allergic reaction, a slight tingle -itchiness throughout my body. Not enough to go to hospital, but definitely need an antihistamine. I do use the collagen powder because I purchased it, not sure if I see a difference in my skin. I also purchased Choles Control, I will not be using them.
Disappointed
I rarely leave reviews, but this experience with Black Girl Vitamins has been beyond disappointing. I placed my order on May 14th and received an email on May 15th stating my items had shipped. Here we are over two weeks later, and I still have not received my order.
What’s more frustrating is that I reached out to customer service and was simply reassured that my package would arrive, yet there has been no real resolution, accountability, or urgency. For a company with premium-priced products, customers should not have to wait this long with little transparency.
I specifically chose to order directly from the company because I wanted to support a Black-owned business. Ironically, several people who recommended the brand later told me to avoid ordering directly and instead purchase through TikTok Shop because it arrives within days. That alone should be concerning to leadership. Customers should never feel third-party platforms provide better service than the company itself.
At this point, I’ve already gone to the store and purchased my collagen and vitamins elsewhere through MaryRuth Organics because I could no longer wait. I’ve ordered from multiple companies after placing this order and received every single package before this one.
This was my first order and unfortunately will be my last. The products are already expensive, so combining premium pricing with delayed shipping and poor communication creates a very frustrating customer experience. I truly hope the CEO and leadership team reevaluate their fulfillment and shipping process because loyal customers are being lost before they even get the chance to try the product.
My hot flashes were non-existent with…
My hot flashes were non-existent with my current doctor recommended supplement (Relizen). But I wanted to try Meno-Chil and support BGV. The Meno-Chill is not for everyone. I hadn't any hot flashes in years, but since taking Meno-Chill the hot flashes, morning sweats are back with a vengeance. Understanding you can't lump us all in one basket. This is my second month taking them because I really wanted them to work and give BGV a chance, but they are a NO for me.
I have a major problem with their…customer service.
I have a major problem with their customer service. I requested a order be cancelled even before it shipped and was denied the opportunity to do so because it was on subscription; however the order said the label was created on 4/30/26 and its on 5/19/26 and I still don't have my order despite them taking the money out of my account. I have sent emails and even called the contact phone number with no resolution to my problem. I can't speak of how well all of their products work, I didn't see a big difference, but I can say the customer service for this company is not very professional. These products are expensive, so you want your product or your money. Just beware of the slothful customer service. I hate to speak negative of a company but I tried everything else.
Don’t buy from them, you will be disappointed
Meno Chill has been a nightmare for me, I reached out to them to discuss the major allergic reaction I had, and no response.
I really don’t care if it’s “black” owned, a scam is a scam!!!!!
My rating is 0, and I will not be recommending this company to anyone.
Money wasted, which is not good these days with this economy!
I purchased a bundle of 3 BGV hair
I purchased a bundle of 3 BGV hair, nails and skin gummies. One month later I noticed edge growth, and same thing for my nails. HOWEVER, these gummies gave me an acne breakout like hell. Ounce my bundle is finished I won’t’ be purchasing it.
Unprofessional and Scamy
I'm here waiting for an order that I placed over a week ago. They created a shipping label and it's been that way for going on two weeks. When you contact them, they first give a three to five day processing time, but when you contact them after that time frame, they say the product has been shipped. the link clearly says only a shipping label was created. Nothing was shipped. And they said they cannot give a refund for orders that has been shipped. They clearly do not have product in stock and making shipping labels to fool you. I also read that they may be waiting on dropship from other companies and putting their name on it which would explain why my item hasn't been shipped yet. I will never order from this company again and it's sad because I always want to support black owned businesses. But this experience ruins it.
This company is a greedy scammy…
This company is a greedy scammy company! First of all, they continue to ship and charge my account before I can get through my first order. Second of all a few months ago I accidentally ordered a vitamin I didn't want or need, I let the company know of it and I was willing to return the unwanted vitamin back to them. They said no need we'll just credit your account. This month they are sending me the vitamins I don't want as well as charged my account. I have a new card and did NOT give them my new card number and somehow they found it and charged my account without my authorization!!!! I WANT my money back and my bank is investigating it!!! Be aware, this company is a fraud and their vitamins don't work, in still feeling very tired and sluggish!!! I tried supporting a black company and this is what I get in return!!!!!
Very Disappointing experience
I was a subscriber for the same items. I had an issue with one item and tried to reach customer service for an exchange or refund. I never heard back from BGV. I tried multiple times and no success just an automated response that does not address my issue. I haven’t received my refund requested or a response from their support team to address my issue of an exchange or refund. I’m very disappointed.
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