Made an order 0815 23rd Sept. Paid extra for next day Evri delivery. Nothing since. Have taken money off card. Order still saying unfulfilled. No reply to emails. Telephone number goes straight to voi... Näytä lisää

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
I really enjoyed trying the Bio&Me Vanilla Matcha Kefir. I wasn’t sure what to expect from the combination of matcha and kefir, but the vanilla makes the flavour really pleasant and smooth. I also lik... Näytä lisää
Yritys on vastannut
I surprised myself by recently buying a couple of boxes of Bio&Me overnight oats (the raspberry and pistachio flavours) on special offer in Tesco and, wow, are they good! The flavours are superb and,... Näytä lisää
Yritys on vastannut
I really enjoyed trying the Bio&Me Blueberry Granola. It has a lovely crunchy texture with a good mix of grains, nuts and fruit, and the blueberry flavour gives it a nice fruity taste. I particularl... Näytä lisää
Yritys on vastannut
Yrityksen tiedot
Yrityksen kirjoittama
Hi, we’re Bio&Me. We make food that’s genuinely good for your gut - without making life complicated. Our recipes are packed with diverse plant foods, and our kefirs are naturally fermented with live cultures - all designed to support gut health and taste great. Founded by gut health expert Dr Megan Rossi. Because looking after your gut should be easy, enjoyable, and something you actually stick with.
Yhteystiedot
Yhdistynyt kuningaskunta
- Hello@bioandme.co.uk
- bioandme.co.uk
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 1 kuukauden sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Horrible kefir
Horrible kefir. Worst I ever tasted. I need a refund.

Vastaus yritykseltä Bio&Me
Definite vomit smell and taste.
An extremely unpleasant experience. As per Simon on the 21st September. I was very much looking forward to healthy wholesome breakfast. I was extremely disappointed and will not be purchasing this again

Vastaus yritykseltä Bio&Me
Disgusting Chemical Flavour & Taste
Purchased a couple of pots of the gluten free nutty porridge, not tried this brand before but these smaller pots of instant porridge are brilliant for me as a lorry driver for a quick and relatively healthy snack/meal. My god I wasn’t expecting the taste, was like putting bleach in my mouth!! Not sure what they put in these but it was the worst chemical flavour and burning sensation I’ve ever had. Only had one mouthful and had to throw this opened pot and the other unused one away. Absolutely disgusting and certainly won’t be buying anything else from them.

Vastaus yritykseltä Bio&Me
Bio and me, nice and nutty
I bought some bio and me nice and nutty gluten free instant porridge. I noticed when I poured the hot water in the smell was rather unpleasant akin to vomit. I thought it may have just been the packaging and decanted it into a bowl. The smell however remained and there was an unpleasant aftertaste possibly due to the amount of sweetener in it, it was completely unpalatable for me and I won't purchase again. I cannot recommend this product.

Vastaus yritykseltä Bio&Me
Worst customer service
Worst customer service. Like another customer I ordered the gluten free apple spiced porridge pots. They all came bashed and opened with porridge all over the box and totally unusable. They have not responded to me and I’m not sure they ever will. DO NOT ORDER.

Vastaus yritykseltä Bio&Me
Very disappointing customer service
I've always been a big fan of Bio & Me and their products. In particular, I have been buying their Gluten Free Spiced Apple porridge pots. Unfortunately, recently when I have ordered them direct from the site, there have been a number of the pots that have opened, through being bashed about. This has got to the point where I'm having to empty the cardboard box, that surrounds the pots, of porridge. Luckily I have a place where I can safely store them, without more porridge escaping.
The most annoying thing recently however, was when I was asked to fill out one of their surveys, for which I would receive a 30% discount. I went to the trouble of filling out the survey (surveys are not something I find very easy), for which I was told I'd earned the discount. The problem was they'd attached the discount code to the end of the survey and no sooner had I clicked off it, the discount code disappeared. I had expected that they would ping the code over to my email, but it never came. I can't find it from the survey, as it says I've already completed it. I went on to email the company twice and left a phone message, only to find no response. The company have still managed to bombard me with emails, telling me that I left items in my basket (which I was waiting to buy with my discount), but they still haven't managed to respond to my email.
I'm very disappointed, as I really like their porridge. It seems their customer service is non existent, or at least very poor. Definitely not impressed!

Vastaus yritykseltä Bio&Me
Really good
Bought 2 packets of granola from Waitrose - berries and super seedy and both were delicious. I think some people are just accustomed to filling their faces full of sugar and find naturally sweetened products less palatable but I thought they were both really nice. Bit expensive at their full price, but around the same as a good loaf of sourdough which is what I would normally have for breakfast. This fills you for longer.

Vastaus yritykseltä Bio&Me
Avoid
Avoid this product, it's tasteless..
I started to eat more healthy at the beginning of 2025, when I came across the cocoa and nut granola, I thought it would give me a taste of chocolate without the guilt, totally not worth it, it's got no flavour if anything let alone chocolate and at 4quid they should be ashamed it's a terrible product

Vastaus yritykseltä Bio&Me

Vastaus yritykseltä Bio&Me
full of sugar (kefir)
I’m on a diet and I’m very careful about how much sugar I consume, trying to eliminate it as much as possible. I used to have five doughnuts and a milkshake for breakfast, but now I usually have a banana and kefir. I bought BIO&Me natural kefir for the first time and was shocked when I tasted it, it was surprisingly sweet. I checked the label and saw that the sugar content was 7%. Just to put this in perspective, sugary Coca-Cola has 8%. What they’re doing is nothing more than adding sugar to make people addicted to their product. It’s really sad to see a company that claims to be healthy and care about people actually filling their products with sugar. I will never buy their products again, that’s for sure.

Vastaus yritykseltä Bio&Me
Wish I'd checked the negative reviews…
Wish I'd checked the negative reviews here before buying this granola. It was on offer at Morrisons so thought it worth trying. The Super Seedy & Nutty packet I chose is inedible. It's very hard and clearly stale although has a best before date of Dec 2025. I'm worried some parts are so hard they would damage my teeth. So it's been binned and put £3 down to bad experience. Avoid.

Vastaus yritykseltä Bio&Me
Fruity
Can't beat Super Berry Granola. Full of decent nutty clusters and bursting with fruit. Healthy, satisfying and keeps me full throughout the day.

Vastaus yritykseltä Bio&Me
Delicious porridge
The porridge pots contain a wonderful blend of oats, mixed seeds, fruits, etc. Really tasty and has a wonderful texture. It was easy to prepare and tasted nice. It was quite filling as well. Best food for the cold. Recommended.

Vastaus yritykseltä Bio&Me
Very poor service
Ordered before Christmas EVRI the courier sent me a message saying delivery was delayed . Heard nothing so checked with EVRI who said contact buyer as delivery was over 5 days and ask for a refund or resend order
Contacted firm numerous times sent them screenshots from EVRI no response re my
order. Will never order from them again . No refund

Vastaus yritykseltä Bio&Me
Stale tasting granolas and unsatisfactory customer service
I’ve been a loyal Bio & Me customer for over six months, receiving 6-8 boxes of granola monthly via subscription. However, my recent experience with the Cashew and Almond granola has left me deeply disappointed. Both boxes tasted stale and synthetic, and I ended up discarding over 80% of the product after trying just one portion.
When I reported the issue, I provided all the requested details and photos promptly. In return, I received an apology and 4x £1 vouchers as a goodwill gesture. Unfortunately, these vouchers cannot be used together, meaning only £1 off per box. This doesn’t apply to my subscription anyway, so I was essentially told to spend more money to benefit from the resolution.
A quick glance at Trustpilot shows multiple negative reviews echoing similar concerns about product quality. It’s disappointing that my experience aligns with these recurring issues, and the resolution offered felt inadequate given the circumstances.
Bio & Me products are usually of a high standard, but I sincerely hope the company reconsiders how it addresses customer complaints and ensures the quality of its products matches its reputation moving forward.
A great help
It can be hard to pin down cause and effect when it comes to health. But I can say with some certainty that my digestive wellbeing, and in turn my mental health, has improved since I began eating Bio&Me cereal for breakfast a couple of years ago. And for that I'm very grateful.
Extremely short dated within a month!!
Extremely short dated within a month!!! Can't get in touch with anyone. Sent emails, social media messages. No one is responding.
I have not liked any product so far
I have not liked any product so far:
- cocoa and hazelnut granola
- toffee porridge
- apple and cinnamon porridge
The granola is very stale. These all taste bitter. The seeds are unpleasant in the porridge.
If you have any taste buds, steer clear!
Stale Granola
Bought 2 different packets of this from Asda, both were stale & off. I notified them via Facebook & to be fair they came back quickly, but were completely uninterested to have it back & find out what was wrong.
They sent 2 replacement boxes (Cashew & Almond), one was just about ok. The second I opened the other day, it was OK for a few days, but since being open it's gone really stale tasting this morning.
The Cashew & Alomd really is the most hardcore uninteresting granola we've ever bought of tasted. I don't want anymore replacements!! The berry one which was stale too, tastes completely synthetic. Never again!
Sugar?…
I bought the vanilla kefir yogurt and was excited by the fact that it says no sugar. I don't like sweet things particularly and sugar, obviously, won't help anyone restore their gut biome. This yogurt or kefir (which is it?) is so sweet, it's vile, and it begs the question what is in it exactly? I don't think I trust it
Trustpilot-kokemus
Kuka tahansa voi kirjoittaa Trustpilot-arvostelun. Arvostelun kirjoittajalla on oikeus muokata tai poistaa niitä milloin tahansa, ja ne näkyvät niin kauan kuin tili on aktiivinen.
Käytämme omistautuneita ihmisiä ja älykästä teknologiaa alustamme turvaamiseen. Lue lisää siitä, miten torjumme väärennettyjä arvosteluja.
Tutustu Trustpilotin arviointiprosessiin.
Varmennus auttaa takaamaan, että Trustpilotissa lukemasi arvostelut ovat todellisten henkilöiden kirjoittamia.
Kannustimien tarjoaminen arvosteluille tai arvostelujen pyytäminen valikoivasti voi vääristää TrustScore-tulosta, mikä on sääntöjemme vastaista.







