Bikonit Arvostelua 

25
TrustScore 4/5 tähteä

4,0

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

We purchased the MD750 Bikonit bike in May 2022. It arrived broken, likely due to damage during shipment, but Bikonit was super responsive and helpful in getting replacement parts sent out. The bike... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

I received the bike damaged so haven’t rode it much but do love this beast so far. Vincent has worked with me to get the parts delivered and replaced so I can take it into the back country and really... Näytä lisää

Yritys on vastannut

Saanut 4/5 tähteä

Enjoy the bike very much. It's a great bike. Everything so far seems to be working well. The reason it's not a 5 star review is; I'm not impressed with the battery life and am hoping this improves. Th... Näytä lisää

Yritys on vastannut

Saanut 5/5 tähteä

They took care of me immediately. And didn’t charge me. The owner even contacted me when I was first buying the bike.

Yritys on vastannut

Yrityksen tiedot

  1. Ulkoiluvälineliike
  2. Polkupyörien tukkumyynti

Yrityksen kirjoittama

Bike on it, to anywhere! The Bikonit all-terrain electric bicycle will be your best choice for fishing/hunting, outdoor exploring, and daily use. Have great fun there!


Yhteystiedot

4,0

Hyvä

TrustScore 4/5 tähteä

25 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei viimeaikaisia arvostelupyyntöjä

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja viime aikoina, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

4,0

Kaikki arvostelut

(25)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

They took care of me immediately

They took care of me immediately. And didn’t charge me. The owner even contacted me when I was first buying the bike.

18. marraskuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and products for everyone! We are here for you anytime!

Saanut 5/5 tähteä

Bikonit has an amazing service…

Bikonit has an amazing service department! I had an issue with my bike and they communicated with me everyday until the issue was fixed. You don’t have to worry about this company.

27. elokuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Saanut 5/5 tähteä

LOOK NO MORE THIS THE BIKE FOR ALL This…

LOOK NO MORE THIS THE BIKE FOR ALL This is the best bike i have rode and have taken it 40miles none stop on wood trails and it just asks for more love my warthog HD750 its all i will ever need buy a good lock because everyone wants my bike in ERIE PA.

17. elokuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Saanut 4/5 tähteä

Great Ebike for hilly, rough terrain

We purchased the MD750 Bikonit bike in May 2022. It arrived broken, likely due to damage during shipment, but Bikonit was super responsive and helpful in getting replacement parts sent out. The bike was difficult to assemble, especially considering we had the additional repair work to do, and the manual is pretty much useless, but that was really the only fault that we've found so far. The bike works as expected and holds a charge for a long time/distance. We primarily use to travel back and forth to town, which is about 7 miles away, but we live in Colorado, so we travel on steep hills and dirt roads to get there, and the bike does great.

16. heinäkuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future!

Saanut 4/5 tähteä

I certainly have zero complaints…

I certainly have zero complaints regarding my BIKONIT 759MD and have found support exemplary overall. The only issue is the Manual which needs to be corrected.

12. heinäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future!

Saanut 4/5 tähteä

Company is very responsive to consumer…

Company is very responsive to consumer needs.

5. heinäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future!

Saanut 5/5 tähteä

Very helpful in meeting my ordering…

Very helpful in meeting my ordering needs.

5. heinäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Saanut 1/5 tähteä

Buyer Beware!

I purchased a Bikonit HD750 from their website thinking I was buying from a company here in the USA. They are in China as is customer service. You are buying from a wholesaler who is just the middleman and really has no part in your purchase or as I find out customer service.

During assembly the front wheel brake rotor was severely warped. I Contacted the wholesaler he said nothing he could do until the people in China got into work. Once contacted they said sorry it must have damaged in transit. So I brought it to my local bike shop and had to replace the rotor at my cost.

I connected the batteries and nothing. No power. Dead. I charged the batteries and still dead. I tried to contact the CA middleman again but he said nothing he could. I needed again to speak with China reps.

After I received an email from Distributor they asked me to take the motor apart and connect a voltage meter. Seriously. Then asked if I would take my NEW bike to a local bike shop and have it fixed and they would reimburse me. Again this is a new bike.

This went back and forth for days due to the time difference. The guy in California was useless. Wanted no part. Next I needed to take photos and videos of me pushing the power button and showing no power and pictures of the wiring. I demanded a new bike. They would not do this as they wanted me to get the bike fixed. I refused and after many more days they agreed to replace the bike. This is now two weeks from initial receipt of the first bike.

Five days later I received the second bike. I carefully removed from the box. The front wheel brake rotor was once again bent. At this point I didn’t care. It did power on.

This was a very long and stressful situation dealing with this international company. I highly recommend buying from a local company. I understand these bikes are manufactured in China but at least some of these large companies have offices and Customer Service in the USA. Customer service is so important when purchasing such a big expensive item.

I need to add after riding for a few days a “clanking” sound coming from the gears is happening. Poor quality assembly.

So buy at your own risk or buy locally.

30. kesäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thanks for sharing your feedback. We are sorry to hear you had a frustrating experience. And we really appreciate you bringing this issue to our attention. We will use the feedback to make us better and ensure this doesn’t happen again.

Please feel free to reach out to info@bikonit.com with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.

Saanut 5/5 tähteä

Fantastic bike

Fantastic bike. Rode it in new snow, excellent. I get lots of thumbs up as I ride by. Even in super hilly Western Washington it gets me where I want to go. Probably have close to 2000 miles. Goofy random resets of the mile counter are why the info is approximate. I get what looks like 100 miles per charge with 2 batteries. My only complaint is the battery recall. They promised $100 credit so I purchased fenders and a back rack. Never received.

27. kesäkuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! Please feel free to reach out to info@qualisports.us with any further comments, concerns, or suggestions you wish to share. We are here for you anytime!

Saanut 5/5 tähteä

I received the bike damaged so haven’t…

I received the bike damaged so haven’t rode it much but do love this beast so far. Vincent has worked with me to get the parts delivered and replaced so I can take it into the back country and really give it a go. He (Vincent) made my experience with Bikonit a breeze, awsum costumer service, some times had to wait for a reply from him but we all deserve time off from our job, be patient and he does reply within a days time.

27. kesäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Hope for your ride on the beast. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Saanut 5/5 tähteä

Best ever bike and services

4. kesäkuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for this 5-star review. We really appreciate you being a customer and helping to share the word about us. Your feedback helps us to improve service and product for everyone! We are here for you anytime!

Saanut 1/5 tähteä

My pedal crank came off

My pedal crank came off. I had to take it to another bike shop to located because Bikonit didn't replace. They told me to add thread lock. The pedal crank was stripped out and wasn't going to work. Then the axle bolt came off while I was riding. They had to order the part from China it took 1.5 weeks to come in. Now the controller or batteries are not working. In the 1.5 months I've owned the bike I've only been able to ride 2 weeks. The bike has been at the dealer for 2 weeks. I'm still waiting to see if and when I'll be able to use it. I really had high hopes. Once it's fixed anyone want to buy a wathoghd 750, with bag, extra battery, and rear rack?

27. toukokuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thanks for sharing your feedback. We are sorry to hear you had a frustrating experience. And we really appreciate you bringing this issue to our attention. We will use the feedback to make us better and ensure this doesn’t happen again.

Please feel free to reach out to info@bikonit.us with any further comments, concerns, or suggestions you wish to share. We will love to make things right if you give us another chance.

Saanut 4/5 tähteä

Enjoy the bike very much

Enjoy the bike very much. It's a great bike. Everything so far seems to be working well. The reason it's not a 5 star review is; I'm not impressed with the battery life and am hoping this improves. This is the reason I bought a dual battery system. Secondly I'm in a state where a class 3 bike is legal anywhere a regular bike is. The MD 750 is fully capable of being a class 3 bike. I requested this before it was shipped and wasn't done. Now I will have to wait until the CANBUS is opened up by someone and do it anyway!

29. huhtikuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Thank you so much for taking the time to leave an excellent rating. We really appreciate you being a customer and helping to share the word about us. Please let us know what we can do for you in the future!

Saanut 4/5 tähteä

Bikonit MD750

So far the MD750 has performed without any issues. It has around 80 miles on it.
The bike is huge. I’m 5’11. I cannot stand flat footed when straddling the bike.
When I turn on my display, I wish the motor assist level would start at 0. It starts at level 1. I manually turn it to 0. If somebody is not paying attention, and put their foot on the pedal, the bike will jerk forward because of the torque sensor.
Besides that, I’m very happy with the bike so far.

24. huhtikuuta 2022
Oma-aloitteinen arvostelu
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear Nader, thank you for taking the time to leave us such a fantastic review! We really appreciate you being a customer and helping to share the word about us.

Saanut 5/5 tähteä

Just bought your MD1000

Just bought your MD1000. Arrived two weeks ago. And Ive been VERY SATISFIED with the bike. Could not believe how big it was. But I'm 6'4 300 so that's what I actually wanted. Bought it to get back and forth to work to save on gas. Looking forward to taking it off road when the weather gets better. Worth every penny!

5. huhtikuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear Derek, thank you for taking the time to leave us such a fantastic review! We really appreciate you being a customer and helping to share the word about us.

Saanut 5/5 tähteä

Liz did a great job with credited my account…

Liz did a great job credited my account back I made a mistake and ordered two bikes had to cancel one because I made a mistake and put it on the wrong source of payment

17. maaliskuuta 2022
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear Randy, thank you for taking the time to leave us such a fantastic review! We really appreciate you being a customer and helping to share the word about us.

Saanut 1/5 tähteä

The part I ordered in December still…

The part I ordered in December still has not arrived. Given that I think a “one” is a generous rating.

11. maaliskuuta 2021
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear customer, we are very sorry for the inconvenience. Due to covid-19 and port congestion, the transport has been delayed, so thats why your Bikonit ebikes and accessories were delayed. We are deeply sorry for this. Your order will be out for delivery by 9 pm today from UPS. Have a good day!

Saanut 5/5 tähteä

Going BIKONIT

From my initial call I was handed over to Mark. Mark listens good and explains well. If you have questions, Mark will answer them all. If you need to leave a message, he responds back to you quickly. After you get the bike, Mark is there to make sure you have no problems. This is the kind of service most people like so thanks Mark. Thanks BIKONIT!

27. tammikuuta 2021
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear Michael, we forwarded your comment to Mark and he was so glad! In Bikonit, customer always comes first. We are trying to provide outdoor activity lovers with the best products and most satisfactory after-sales service. Please search "Bikonit Ebike Owners Group" on facebook, a discussion group for owners and enthusiasts of Bikonit. Our goal is to provide a meeting place for Bikonit lovers to share ideas, experiences, outdoor lives, technical questions and more with the rest of the community. Bikonit can not be constantly improved without your feedbacks. Stay safe and have a good day!

Saanut 1/5 tähteä

Disappointed With The Reliability

I live in central Texas on a small ranch. In this area there are rolling hills and a number of gravel farm roads that don't have a lot of traffic. It has been enjoyable getting out on the HD-750 with the peddle assist and with the throddle, especially going uphill. Most of the time I ride in level 1 and peddle hard to get a good cardio. There are two routes that I ride ranging in length from 16 to 20 miles.
Here are some of my issues:
1. The bike is very heavy.
2. I'm 5'-11" and can barely touch the ground with both feet when I straddle the frame. This isn't a bike for short people.
3. When it is sunny, it is hard to see the display on the HD-750 because of all the glare.
4. On the first couple of rides, I went less than 20 miles and used up half of the battery capacity, and my bike has two batteries. I didn't seem to use as much battery capacity on the last ride even when I did most of the ride in level 3.
5. The last time I rode the bike in my creek bottom pasture, I couldn't go fast because the ground was rough. Going slow in level 1, the motor would frequently make a groaning sound and then make the bike lunge forward slightly. That was annoying
6. I'm a retired engineer and have no use for equipment that is not reliable. On my last ride (Saturday Jan 23) I got approximately five miles from the house on a gravel road with a lot of hills, and the motor crapped-out on me. It just stopped working. The display indicated a "motor position sensor fault". Needless to say, I had to peddle back to the house without any assistance from the motor. (I know, boo hoo!) I've have had this bike less than two months and have gone on long rides maybe five times. Unfortunately, I'll have to take it to the local bike shop, see if they can figure out the issue, and pay out-of-pocket to have it fixed. This should be a warranty issue, but the Bikonit shop is too far away. If this happens again, I'm going to sell the bike.
7. I upgraded the seat to a Daway and the seatpost to a Kinekt. The springy seatpost is much more comfortable on this old man's private parts when riding the bumpy gravel roads.

25. tammikuuta 2021
Bikonit-logo

Vastaus yritykseltä Bikonit

Dear customer, we are very sorry for the inconvenience. Please send us a video with the problems to info@bikonit.com. The Bikonit team is working closely with the QC engineer to analyze and solve problems you described. If the ebike breaks down with quality problems we will fix and maintain it free of charge. If damage encountered during daily use, we will also try our best to help you solve the problems. Our customer service is waiting for your email reply. Have a good day!
--------------------------------------------------------------------------------------------------------------------------
Updated for you (Feb 3, 2021),
We really appreciate your advices and suggestions. Bikonit ebikes cannot be improved without the customers like you. So, regarding the previous review you posted:
1, 2: HD750 with two batteries is a bit heavy indeed, we will try to keep the product lighter and suitable for more customers in the future.
3: Sorry, HD750 has no light sensor, your needs will be satisfied with the MD models which provide an automatic light control system under the surrounding light conditions.
4: Battery life would drop while the temperature is decreasing especially in the winter, as well as the riding habit and the terrain you were riding on.
5,6: We have already replaced a new motor for you, hope you enjoy it. We are sorry for the inconvenience.
7: Thank you for your suggestions regarding the saddle. Right now we are using the SR saddles as a default option , feel free to update what you prefer.
Hope you enjoy your ebike life with Bikonit. We'll always listen to the customers' needs and keep improving our products and services. Stay safe and have a great day!

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