Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää

Katso, mitä arvostelun kirjoittajat sanovat

Saanut 4/5 tähteä

Dispatch was a little slower than indicated by some of the other reviews here indicated but staff were helpful and communicative when I reached out Delivery was prompt Well packaged, although there... Näytä lisää

Yritys on vastannut

Saanut 1/5 tähteä

Rubbish company would rather pay triple then to deal with bikerr again. pure joke, a lier and potentially a scammer Do yourself a big favour and avoid this pos seller

Yritys on vastannut

Saanut 5/5 tähteä

All my mates have R3’s as well and spent over 1k for full systems, but just this slip on sounds so much better and louder than there’s and they all want a musarri exhaust now!

Yritys on vastannut

Saanut 5/5 tähteä

So stoked. I received a weel packed box yesterday (27/04/22). Then shortly afterwards I fitted to my Vulcan se cruise. A Matte Black two brothers racing exhaust. Only downer was the clamp was stainle... Näytä lisää

Yritys on vastannut

Yrityksen tiedot

  1. Moottoripyörän varaosat ja tarvikkeet
  2. Moottoripyörien varaosamyymälä

Yrityksen kirjoittama

Bikerr is a online shopping platform for motorcycle parts. We offer a range of high-quality parts from local and international brands. Founded in 2021, we now offer a comprehensive range of over 16,000 parts for most motorcycle makes and models. Our friendly customer service team is based in Sydney, and are happy to assist with any inquiry. We are proud to support local Australian and family-owned businesses during the COVID-19 Pandemic.


Yhteystiedot

3,5

Keskitasoinen

TrustScore 3.5/5 tähteä

50 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 5/5 tähteä

Amazing product and SUPER quick…

Amazing product and SUPER quick delivery. Will be using this store again.

24. kesäkuuta 2022
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Vastaus yritykseltä Bikerr

Hi Shane, thanks for your feedback! We're so glad you enjoyed your experience with us, and we hope to be of service again soon!

Saanut 2/5 tähteä

Ordered and paid for product and on…

Ordered and paid for product and on following up 1 week later learnt that the product had not been despatched. Now a further 8 days on l learn that the product has still not left Perth and that delivery to Vic is still at least a week away.

14. kesäkuuta 2022
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Vastaus yritykseltä Bikerr

Hi Daryl, we appreciate your feedback on this order. We're sorry your order was delayed, and we'll do our best to make sure this doesn't happen again!

Saanut 1/5 tähteä

They didn't have the item in stock

They didn't have the item in stock. Were inaccurate with their estimates as to when it would ship. Didn't initially act on my notice of cancellation of the order. I had to chase them for my refund despite them agreeing to give it.

I suggest, if you really want to buy from them, you telephone to confirm that items are in stock before you purchase.

There might be supply delays, but there is an implied warranty that if you list something, you have it in stock.

I won't be buying from Bikerr again.

14. kesäkuuta 2022
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Vastaus yritykseltä Bikerr

Hi Damien, thanks for your feedback! We appreciate you bringing this issue to our attention. We pride ourselves on communicating well with our customers, and I'm sorry to hear that this hasn't been the case with your order. We'll strive to do better, and I hope you give us another chance to impress you soon!

Saanut 3/5 tähteä

Average

Handle bars Took 3 weeks to arrive. Sent 3 emails. 2 of which were asking for a tracking number. 3rd email was looking for a refund but they said they were posting out that day. Took another 7 days to arrive after that. Will not be buying from these guys again...

6. kesäkuuta 2022
Saanut 1/5 tähteä

Not good

Not good. Ordered my product in mid February and received it in mid May. No feedback from Bikerr. Had to contact them several times for an update. Was told that the product I ordered was unavailable due to quality issues on the first inquiry. When the product finally arrived it was the wrong colour. Didn’t bother trying too have it replaced for obvious reasons, ended up painting it the colour I wanted. Very poor service, Will not be dealing with them again.

16. toukokuuta 2022
Saanut 4/5 tähteä

Item delivered as ordered and without…

Item delivered as ordered and without delay as promised.

9. toukokuuta 2022
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Vastaus yritykseltä Bikerr

Thanks for your feedback Mark, glad to hear you had a great experience with us. Let us know what we can do for that extra star! :)

Saanut 5/5 tähteä

Cheers guys

Cheers guys. Awesome service, thanks for helping out. Much appreciated

2. toukokuuta 2022
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Vastaus yritykseltä Bikerr

It was a pleasure to be of service Brent, we're looking forward to next time!

Saanut 5/5 tähteä

Two Brothers Racing Exhaust

So stoked. I received a weel packed box yesterday (27/04/22). Then shortly afterwards I fitted to my Vulcan se cruise. A Matte Black two brothers racing exhaust. Only downer was the clamp was stainless steel... could have been killa if it was matte black... personal choice The sound is amazing totally pleased.
Cheers Rod 😉

28. huhtikuuta 2022
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Vastaus yritykseltä Bikerr

Hi Rod, so glad to hear you're enjoying the new pipes! Unfortunately Two Brothers don't make a matt black clamp at the moment, however if that changes in the future we'll send you one, on the house!

Saanut 4/5 tähteä

Would definitely give 5 stars for…

Would definitely give 5 stars for service and help and will be using you guys again, only disappointed was I received two right side stickers for the pyramid seat cowl, I understand it came from an overseas supplier but I have sent images in an email of what was sent and no reply yet, would love to get the left side sticker sent to complete the seat cowl.

26. huhtikuuta 2022
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Vastaus yritykseltä Bikerr

Hi Corey, we appreciate the feedback! We're sorry to hear of this issue with the stickers for your seat cowl. We've sent you a replacement set, so it'll be back to looking flash in no time at all :)

Saanut 5/5 tähteä

Great products..

Great products... customer service and delivery..

26. huhtikuuta 2022
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Vastaus yritykseltä Bikerr

Hi Kuz, thanks for your review! We try our best to impress.

Saanut 3/5 tähteä

Very underwhelmed with the whole…

Very underwhelmed with the whole experience. Ordering a bike part online and being charged for it was easy and seamless enough.
Communication afterwards was non existent and the delay in shipping was ridiculous. For an item that was in stock, and merely a 10 hr drive away from the delivery address it took 3 weeks for it to get delivered and not once was I notified of the delay. Tracking was also very poor. The updates were completely useless. I probably won't be buying from here again.

23. maaliskuuta 2022
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Vastaus yritykseltä Bikerr

Hi Denis, thank you for your feedback. I'm sorry to hear that didn't have such a great experience with us. We take great pride in communication here at Bikerr, and I'm sorry to see that this wasn't the case with your order. Delivery is unfortunately quite slow at the moment, and we're doing everything we can to try and minimise these delays. If you ever decide to give us another chance, we look forward to being of assistance!

Saanut 4/5 tähteä

Thanks for screen supply

Thanks for screen supply . Everything went well only hiccup delay on communication of
Ship date
Regards
Russell Thistlewood

23. maaliskuuta 2022
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Vastaus yritykseltä Bikerr

Thanks Russell! Glad to hear that you're enjoying the new screen. We'll do our best to improve on the shipping estimate next time!

Saanut 1/5 tähteä

Poor fit

BE AWARE OF THIS SELLER
ABSOLUTELY BLACK BANNED

Poor fit .
Poor quality.
Not glued together correctly.
Absolutely junk..
Deletes you from FB , Hides negative comments ,
Prolong postage delivery due to nill stock.
Do yourself a favor just order form e-bay

is a IT hacker, ex train driver has no interests in supplying good quality parts , zero customers service..
Refund policy
You can request a return within 30 days of receiving your order.

Bikerr can issue replacements or refunds for the following:

Faulty or missing parts
Product not as ordered
Bikerr can issue a refund or ... blar blar blar.....Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, remember it can take some time for your bank or credit card company to process and post the refund too.

So much BS,,,

14. maaliskuuta 2022
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Vastaus yritykseltä Bikerr

Hi Scott, we're sorry to hear about this issue with your order. Manufacturing quality issues can occur from time to time, and we will always work with our customers to ensure a satisfactory outcome. We've reached out to you via phone and email to process a refund, however we haven't heard from you yet. We look forward to resolving this issue with you as soon as possible!

Saanut 1/5 tähteä

Worst online store ever . Customer service poor

Well where do I start . Worst customer service I have every come across . 2-3 days to reply to an email . Called several times no answer.
Item in stock . Still never received after 5 months . At the end my money was refunded.
They get your cash order from supplier and then get it delivered to you . They have nothing in stock .
Buy else where guys .

I’m sorry but it wasn’t a few months it was over 5 months , also 1 wasn’t damaged it was missing 1 .

Always shops try to cover. When u write negative feedback and try to swing it back to the customer. Just admit u have stuffed Up .

24. tammikuuta 2022
Oma-aloitteinen arvostelu
Bikerr-logo

Vastaus yritykseltä Bikerr

Hi Shane, we're sorry to hear about your experience. The product you ordered was a pre-order item, which after a few months unfortunately was delayed further. We offered you an upgrade, and ultimately a refund due to damage from the postal service. This was the the best solution available at the time.

Please note that we can only respond to inquiries during our business hours: Monday to Friday, 9am to 5pm.

Saanut 5/5 tähteä

Suzuki VSTROM headlight guard

Great product fits really well
Superior quality finish and also the bike
Looks better for it happy with my
Purchase arrived in a safe well packed
Parcel many thanks Nigel Thomas

16. tammikuuta 2022
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Vastaus yritykseltä Bikerr

Hi Nigel, thanks for your review! We're glad to hear that you had a great experience with us - and we look forward to being of service again soon!

Saanut 1/5 tähteä

lack of tracking info or ETAs

lack of tracking info or ETAs

It’s been the same for two different orders

And to add insult to injury now my exhaust from you the branding fell off the exhaust pipe and after two phone calls and an email still haven’t heard back in over a week

5. tammikuuta 2022
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Vastaus yritykseltä Bikerr

Hi Douglas, thanks for your feedback. Our apologies for the error with the tracking number displaying for your order! We hope to get it right next time :)

Saanut 5/5 tähteä

Great product

Great product, will buy again

whilst there was a slight delay due to the lovely COVID shipping issues, the product was on point as described. the key thing here was the communication from Bikerr, they were great with keeping me informed and talking with me about the item.

will buy again

24. joulukuuta 2021
Bikerr-logo

Vastaus yritykseltä Bikerr

Hey Byron, thanks for your review! We're really glad you're happy with the product, and look forward to being of service again soon.

Saanut 4/5 tähteä

Bikerr were good to deal with

Bikerr were good to deal with - I ordered a Pyramid Spray Cover for a Triumph Tiger 850 Sport and had previously ordered an Extenda Fenda from them.
The only downside is the fairly long lead time for the product to come in from the UK supplier (Pyramid) - so be patient.

20. joulukuuta 2021
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Vastaus yritykseltä Bikerr

Hey Grant, we're glad you had a great experience with us! We're working hard to have faster lead times in the near future despite the pandemic delays. Thanks for your patience!

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