Customer support is honestly outstanding!!. I recently ordered a 18ct plated gold bangle 73mm that I had measured incorrectly so unfortunately was too big for my wrist. I contacted Customer support a... Näytä lisää
Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
Alustan luotettavuuden varmistamiseksi kaikkien arvostelujen – varmennettujen ja varmentamattomien – on läpäistävä automaattinen seulonta, joka on käynnissä kellon ympäri. Järjestelmä tunnistaa ja poistaa ohjeistustemme vastaisen sisällön – myös arvostelut, jotka eivät perustu aitoon asiointiin. Tiedostamme, että asiattomia arvosteluja saattaa tästä huolimatta päästä läpi. Voit tehdä meille ilmoituksen mistä tahansa arvostelusta, jonka uskot jääneen meiltä huomaamatta. Lue lisää
Katso, mitä arvostelun kirjoittajat sanovat
The item is exactly what I had hoped for and looks beautiful. Lots of compliments. Fast service and well packaged. Can't wait for my next purchase soon :)
I have no complaints and I will certainly recommend your company to my friends and family. The item arrived a day before the tracking advised. The packaging was neat and firmly sealed. I am thrille... Näytä lisää
Received my order in great time only problem was only 1 item (out of 2 ordered)turned up. Emailed them straight away, got a response straight away and my other part was being sent out that day. All c... Näytä lisää
Yrityksen tiedot
Yrityksen kirjoittama
Bij'or is an Australian jewellery brand that specialises in exquisite pearl and gold jewellery. Their product range includes beautifully crafted earrings, bracelets, necklaces, and sets, with a focus on pearl and premium gold (yellow and rose gold) materials. Bij'or offers timeless elegance through its commitment to quality and craftsmanship, aimed at providing luxury jewellery pieces at accessible prices. They emphasise customer satisfaction with free shipping across Australia and a welcome discount for first-time buyers, appealing to a broad audience with a taste for sophisticated and classic styles.
Yhteystiedot
Australia
- admin@bijor.com.au
- bijor.com.au
4,4
Erinomainen
255 arvostelua
Pyytää asiakkailta arvosteluja
Tämä yritys pyytää asiakkailtaan arvosteluja – olivat ne sitten hyviä tai huonoja
On vastannut 83 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
So so happy with the product and the…
So so happy with the product and the service order and received it the very next day thankyou will defiantly order again
23. lokakuuta 2024
Highly Recommend
I love my bracelet, the delivery was so fast. Great customer service
18. lokakuuta 2024
Great service,happy with quality but there should be more sizes as the size 66mm is still small, over all very happy
Great service and product, unfortunately size was too small
17. lokakuuta 2024
Very unhappy with my order.
Very unhappy with my order.
The Bangle I received was not the right size they made me the wrong size.
The Bangle I received would have been lucky to fit a small child's arm.
The measurements in mm are not true to size to fit an adults wrist.
I couldn't even get it over my fingers.
An last my order was for a birthday present.
Very unhappy with my order.
17. lokakuuta 2024
Vastaus yritykseltä Bij`or
Hi Tracy-Ann,
We’re sorry to hear that the bangle didn’t meet your expectations. The 66mm size you ordered is currently our largest adult option for golf bangles, and we’ve confirmed it was the correct size upon its return. We understand that finding the perfect fit online can sometimes be challenging.
For other customers, please note that our adult golf bangles range from 60mm to 66mm, and we’re planning to expand our selection to include more sizes soon.
Thank you for your feedback; it helps us improve our service and product range.
Iam so happy with my locket it goods so…
Iam so happy with my locket it goods so good game so fast Thank you so much again very happy
28. syyskuuta 2024
Great experience
Great experience, needed an exchange which was super quick and super easy. Great shopping experience and even better customer service
26. syyskuuta 2024
I'm glad I came across this store.
I'm glad I came across this store.
Amazing pricing
My purchase is amazing
Fast delivery
Excellent service
Excellent jewellery
I'm in love ,and I will be buying more .
25. syyskuuta 2024
Item not quite as expected
The delivery was prompt and well before the date given. The quality of the item bought was not quite as expected. Although acceptable, I felt it did not match the picture of the item ordered which was disappointing as it was bought as a present.
24. syyskuuta 2024
Vastaus yritykseltä Bij`or
Hi Karen,
We appreciate your feedback and are happy that your delivery arrived promptly.
Sorry that the item wasn't exactly as you anticipated. Due to the natural uniqueness of pearls, minor differences within a strand are normal since no two pearls are the same. We understand this might have been disappointing, especially as it was intended as a present.
Please be aware that we have a 30-day return policy. If you're not fully satisfied with your purchase, you can return it for a refund or exchange. Should you need any further assistance, please contact our customer service team and they will be more than happy to help.
The items I ordered arrived in a timely…
The items I ordered arrived in a timely manner. I am enjoying wearing them and are worth the cost.
23. syyskuuta 2024
This bracelet was far morebthan what I…
This bracelet was far morebthan what I expected, it is dainty but not in size, it is in the design and size of pearls being so evenly matched. I absolutely love it.
7. syyskuuta 2024
Stunning Jewelry at a great price
Stunning Jewelry at a great price
One item still to come and I feel well supported around this
Thank you
12. syyskuuta 2024
Very beautiful and good quality I love…
Very beautiful and good quality I love it 🥰
12. syyskuuta 2024
Fast delivery on spot clear communication with client
Good communication fast delivery 👏
10. syyskuuta 2024
Extremely disappointed I am elderly…
Extremely disappointed I am elderly customer some how I was lucky enough to get a lovely lady Jen to take my order for a bangle this was Friday 24 august I did a bank transfer to pay for this Jen said she would post it Monday 26 A week passed and I contacted Jen to say it would arrive this week received bangle today very disappointed very small I contacted Jen who is upset with me because I have phoned on her private number if management can call me on 0438282542 maureen Armstrong I am not happy I haven’t a ph number and not able to use your email address
4. syyskuuta 2024
Oma-aloitteinen arvostelu
Vastaus yritykseltä Bij`or
Hi Maureen,
Whilst we appreciate your feedback, we are disappointed you chose to leave a negative review despite the effort my team went through to assist you.
Somehow, you managed to source the personal number of my employee despite it not being associated with the business in any way. Jen contacted you on her day off, assisted you with your purchase well outside of our usual methods, offered a discount and ensured dispatch was made promptly.
Whilst you are not happy with the size of the jewellery, we pride ourselves on our 30 day “any reason” returns policy and this option remains available to you.
You were advised multiple times by Jen to please not contact her on her personal number, particularly outside of business hours and to contact us via email, website messenger or Facebook Messenger. These latter 2 methods you have used prior to your purchase with no issue.
I have also tried to contact you by phone a few times without response.
Continuing to call, message, intimidate and threaten is far from appropriate behaviour and I hate to see my lovely staff members upset.
If you are not happy with the size of the bangle, we are happy to refund or replace with a larger size. Please return the bangle and let us know what you would like to do.
Kind regards,
Bij’or
Thank you received with love ♥️
27. elokuuta 2024
Vastaus yritykseltä Bij`or
Hi Josie, thank you for your review. We hope you like it!
Kind regards,
Bij'or
Vastaus yritykseltä Bij`or
Hi Tayla,
We're sorry to hear the item you purchased was not what you expected. Please note that we do offer returns for any reason up to 30 days from purchase.
If you need to return something to us, please get in touch via email: admin@bijor.com.au and let us know how we can help.
Kind regards,
Bij'or Team
Fabulous.!!
The bracelet I bought is great and looks like the real deal!!!! Will look at the necklaces next.
21. elokuuta 2024
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