Big Bus Tours New YorkArvostelua 

I paid for one day tour of the Big Bus in NYC. I received 10% off purchasing online. I showed up to the bus stop and was told by the worker that next time I should purchase tickets directly onsite because the tickets would be half price. That really bothers me that I could have gotten a better price. We only ride the bus for an hour. It was not worth the $150 I paid for a family of three.

I had a great time during my first visit to New York! And it was my Big Bus tours that helped me enjoy sightseeing the city. The price was great for a 3-day pass and all your staff in red jackets were helpful providing me with directions and suggestions for where to eat! I will definitely be back and I’ll be riding your tour bus again!!

We loved our trips on the bus we enjoyed the knowledge of the tour guide it was great to see the sites and decide where we wanted to go. And the night tour was great 👍🏻

Had a great experience on the Big Bus Tours . The guides were very informative. This is an excellent way to see New York.

Big Bus was a great introduction to New York, the guides were super informative and the people on the streets very helpful with times etc. Highly recommend the extra day ticket that gives you the night tour and the boat trip.

Not the experience we remember from years past when the guide was pleasant, informative and enjoyable. Took the Blue Line on 10/12/19. The young guide was truly obnoxious! Yelling into the mic and over exaggerating petty useless non interesting information. Gave us the wrong info stating the Met Museum was closed for renovation. On 10/13/19 took the Red Line downtown. Again the guide yelling into the mic making the trip unenjoyable. After drop off at Times Square received instructions to catch the uptown Blue Line in front of a Knickerbocker Hotel on 42nd & Broadway. Struggling thru a maze of people and exhausted we caught the bus only to learn it was the Red Line downtown bus again and had to be dropped off and instructed to walk back to Bryant Park. Not all buses were marked with their destination. Waited as two Red Line downtown buses stopped by before catching a Blue Line uptown bus and then the guide provided misinformation and said we had to be on the Red Line to catch the Midtown East on 49th Street between 3rd and Lexington. We were ready to kill! Accepting the fact we were visitors and NYC can be confusing we were pretty confident following the online map and found it helpful. Just wish we had guides that made the trip more enjoyable and the bus destinations were easier to distinguish.

Driver Steve around Downtown New York was awesome! Great ride. All the Big Bus tour rides were great. Had a great time. Easy to use.

This was a complete waste of money. Several of the guides were rude. One yelled at us after we had boarded the bus when we tried to go to the top level. He said that we broke “protocol.” Every time we tried to get on a bus, they were full so we would stand around wasting more time waiting for one that wasn’t full. It is easier to just take a taxi.

It was difficult changing different bus lines. We ended up using taxi service to reach our destinations. The ad is deceiving in stating prepaid can be used within 60 days and does not state consecutive.

Great tour, picked up a different perspective from each guide. We also did the package that included the Circle Line boat tour, highly recommend the whole package!

Difficulties buying ticket outside main tourist area. Phone app not easy to use.

Bus stops hard to identify. Buses infrequent. V time consuming looking & waiting for buses. Waited one hr outside the Met & no blue bus arrived so walked to a time Square for red one ..once on the guides are v good but we gave up trying to find/ wait for buses & wished we’d put the money towards taxis !

Tickets were easily exchanged, buses ran frequently and we always got on. Included cruise was good. Generally the guides were very good

A total waste of time and money. Guides were rude and awful. As far as hop on and off every 15 minutes is bologna. Had to take a cab to get to the next bus stop. In addition, the microphones did not work and the guide could care less. But of course, they expected a tip.

Great way to get around New York. Tour guides are awesome. Kevin was our favourite. But they are all very well informed.

Bus stops not clearly marked and some hosts hard to understand or talk to fast

About the only thing that’s good about this is it’s the cheapest way to get around San Fran. No schedule, long waits, air conditioning doesn’t work, always packed on top deck! If they tell you 15 mins...... it means anything from 30 to 45! If they tell you 30mins .......good luck! At the end of our day out with them, the driver decided he didn’t want to drive anymore so pushed us all off! And wow if someone cuts the buss off! From Sosalito to the Golden Gate Bridge our commentary was a slagging off of drivers, cyclists and pedestrians followed by a dump on “the man”! Best bet is get an Uber!

Good amount of area covered

Didn’t use any of the trip I paid for cause of the weather got on the bus couldn’t see out the windows at all so got off asked for refund was told no so 120 thrower away

For the most part, service was good. Did NOT give 5 stars because we were dropped off one stop before the end of the run on October 2, 2019, because it was already 6:20 p.m., traffic was heavy, and it was obvious the bus was not going to make its final downtown destination on time. It was raining...and we were simply told to get off the bus here!