Big Bus Tours MuscatArvostelua 

259
TrustScore 3.5/5 tähteä

3,7

Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää

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Katso, mitä arvostelun kirjoittajat sanovat

Saanut 5/5 tähteä

Had only the best experience with the hop on hop off bus company. The buses are modern and clean. A few times guests came back with a complaint, but the team always handled it professionally.

Saanut 2/5 tähteä

Purchased a 48 hour Muscat pass. What a difference on both Days. Day one: arrived onboard Celebrity Constellation, plenty of Big Buses, complete circuit taking 2 1/2 hours, bus every 30 minutes, wit... Näytä lisää

Saanut 5/5 tähteä

A very convenient & economical way (as compared to taking cabs) of seeing most of the highlights of Muscat. Efficiently run trips, every half-hour, helped in seeing various places at one's own pace... Näytä lisää

Saanut 5/5 tähteä

Used in Muscat when we arrived on a cruise ship. Had booked a triple ticket for Muscat, Abu Dhabi and Dubai on the Internet prior to our arrival. Direct booking easy and cheaper than prices charged... Näytä lisää

Yrityksen tiedot

Erilaisten ulkoisten lähteiden tuottama tieto

Hop on a Muscat bus tour to discover the fascinating history and traditional Arabian charm of Oman's capital. Take in dramatic views of the city's surrounding mountains and Sea of Oman. Hop off to explore 16th century forts, museums and the Sultan’s Al Alam Palace, and immerse yourself in the culture of Muscat.


Yhteystiedot

3,7

Keskitasoinen

TrustScore 3.5/5 tähteä

259 arvostelua

5 tähteä
4 tähteä
3 tähteä
2 tähteä
1 tähti

Ei ole aiemmin pyytänyt arvosteluja

Tämä yritys ei ole pyytänyt asiakkailtaan arvosteluja, joten arvostelut eivät välttämättä anna kattavaa kokonaiskuvaa

Kuinka tämä yritys käyttää Trustpilotia

Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.

3,7

Kaikki arvostelut

(259)

0 arvostelua kuluneen 12 kuukauden aikana

Kirjoita arvostelu
Yritykset eivät saa tarjota kannustimia tai maksaa arvostelujen piilottamisesta Trustpilotissa. Arvostelut ovat yksittäisten käyttäjien mielipiteitä, eivät Trustpilotin. Lue lisää

Saanut 4/5 tähteä

Good tour

Reliable service

Takes you around main areas of Muscat

Handy if you don't have access to car

Option of 48 hour ticket

4. joulukuuta 2015
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

The stops could have been more interesting and covered more of the city

The bus stopped at some places that looked like it was in the middle of nothing and I think there was a lot of more interesting places that the bus could have stopped.

22. marraskuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Karin,

Thank you for your review, which we take seriously at the Big Bus Muscat.

We would appreciate if you can send us further details on infomuscat@bigbustours.com in order to review your suggestions and provide better offering on our tour.

We look forward to welcome you again aboard the Big Bus Tours.

Best Wishes

Saanut 5/5 tähteä

The best big bus trip we had ever

Muscat Big Bus was one of the most wonerful attractions we had in Oman..

the picturesque routs it passed by were amazing
in addition to that, my young cousin was taking pictures by her I-pod and dropped it accidentally in the street .. all what we had in mind that it will definitely be crashed under the cars wheels.. without any doubt.. Surprisingly, a man found it and called the driver and they brought it back with no time.. around 10 minutes only!!!

We we're so happy with Muscat Big Bus and the friendly, polite and helpful driver :)

26. lokakuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Get a Taxi Instead

The bus tour is waste of money. We rode down to the souk and then took a taxi back to the Crowne Plaza. 20 minutes late, the driver offered no excuse, much less an apology. If you get off, the bus doesn't come back for two hours. On most "stops" there seemed to be little to do or see.

23. lokakuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Anon,

Thank you for taking the time to post your review, which we take seriously at the Big Bus Muscat.

We are sorry to hear that you did you not enjoy the tour on your last visit.

Many places are closed in Muscat given that Friday is a holy religious day and is the official day off for the city residents.

We are currently discussing your feedback and in discussions to reduce the bus frequency.

We look forward to welcome you again aboard the Big Bus Tours.

Best Regards

Saanut 4/5 tähteä

Great way to see muscat

Big bus was ideal for me and my mum . We did the whole journey in one go, which lasted about 2 hours. We didn't hop off and on as we were told the bus was only running every 2 hours and there isn't enough to see and spend 2 hours at any of the stops, in my opinion. We were there during quiet time but when it's busier the buses may be more frequent and therefore hop on hop off would work. We loved just driving about and hearing about the history, the place, etc. The information you were being told was interesting and informative.

17. lokakuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Horrible, timewasting, unteresting, not in time, awful

In Muscat there is only one route and normally the busses should go every 30 minutes. I booked a 48-hours-tour and the first day was Thursday. The busses came late and it was a lot of wasted time for waiting, but the second day was absolutely unacceptable.
I wanted to take the bus at 3:00 pm from the start at the souq. I arrived at 2:50 pm and waited in the shadow in front of the bus for the driver to open the door, but he didn`t come. At 3:25pm a lady from Big Bus Tours let me in the bus and told me it would leave in 10 minutes. Waiting for nearly an hour nothing happened and the lady was gone. At 4:45 pm she came and told us, the bus would leave at 5:00 pm for the last tour. No hop on and hop off :( Two hours of waiting waisted.
At 5:00 pm it started and we just could look from inside the bus all the places we wanted to visit, because the time was stolen. Lots of money for wasted time and no fun. NEVER AGAIN!!!!!!!!!

6. lokakuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Anke,

Firstly, we would like to thank you for sharing with us your experience. We take customer reviews very seriously here at the Big Bus Tours.

We are very sorry to hear that you did not have a pleasant experience during your last visit.

Kindly share with us further details on infomuscat@bigbustours.com in order to better serve you in the coming future.

We look forward to welcome you again aboard the Big Bus Tours.

Best Regards

Saanut 2/5 tähteä

2h waiting time

Tour is nice, but it doesnt go to the Mosque. If you get out at a stop, you Need to wait 2 hours for the next bus. That is not described on the Website!!!!

6. lokakuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Anna,

Thank you for sharing your valuable review with us.

We are sorry to hear that you had to wait for long during your last visit.

We will definitely consider your feedback and look into ways to decrease the bus frequency during the summer season.

Please feel free to send us further details on infomuscat@bigbustours.com in order to help serve you better in the coming future.

Best Regards

Saanut 3/5 tähteä

Sightseeing in Muscat

Tour gives a good overview! Stops at the most important sights! 24h tour is expensive, the 48h tour is o.k. Very friendly staff and good drivers! Only every 2h a bus! Thats very bad! The busses should run every 30 min! Free water on bord! Good information in different languages! Thank you!

6. lokakuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Martin,

We would like to thank you for taking the time to share your valuable review with us.

We are happy to look into the bus frequency and provide higher frequency in the coming future. Our high season bus frequency decreases to every 1 hour starting November.

Thank you again for your pleasant feedback. We are glad to hear that you have enjoyed the tour overall.

We look forward to welcome you again on board the Big Bus Tours.

Best Wishes

Saanut 5/5 tähteä

Friendly Staff and A Wonderful Experience

I enjoyed my stay in Muscat and my tour of the city by the Big Bus Tours. Muscat scenery is indeed beautiful. The staff are friendly and accommodating. I will definitely go back to Oman, preferably during winter, to enjoy more of this place...

30. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 1/5 tähteä

Not a hop on hop off

The staff were lovely (although hard to find initially), and the route is ok. However this is not a hop on, hop off, as the buses only run every 2 hours, so there is no opportunity to see more than a couple of the 10 sites. We were really disappointed as we'd hoped to be able to explore the city rather than just sit on the bus. Also only 3 of the headphone ports were working on the outside seats. In sum, the first bus tour I've taken where I've regretted spending so much money.

26. syyskuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Karen,

Thank you for taking the time to post your feedback; which we take very seriously at the Big Bus Tours.

We are very sorry and regret to hear that you did not enjoy the Muscat sightseeing tour.

The bus had a technical issue with the audio system on the day of your tour unfortunately, which we have managed to fix. We do apologize sincerely for the technical fault that has occurred.

Kindly email us on infomuscat@bigbustours.com in order to provide better service in the future.

Best wishes

Saanut 3/5 tähteä

Review

Big Bus is a great way to see the attractions and main sights of Muscat, however the infrequent departures (1.5-3 hours between buses at stops) and expense (more than $60USD per person) makes this a really tough decision. We ended up taking it since we would never be in Muscat again, but got stranded in the souk area that was closed while we waited 3 hours for the next bus. At least they offer free cold water on the buses.

17. syyskuuta 2015
Oma-aloitteinen arvostelu
Saanut 2/5 tähteä

A very disappointing experience

If you want to get a quick overview of Muscat in a very short time, the Big Bus tour may be the way to go, as you drive through part of the city, see some beautiful sights while having constant access to cool water and interesting information provided via headphones. The staff is pleasent and very service minded.

If you, on the other hand, wish to explore the sights of Muscat more profoundly, the Big Bus tour is definitely NOT the way to go. The tour consists of 10 stops across the city, but most of the sights are either explored within a few minuts or prohibited/closed for visiting, meaning that the mandatory stay of 2 hours at each stop is way too long for must stops. In addition to this, the bus may not only arrive late at each stop, but also early, depending on the traffic. Since our bus arrived early at each stop, we had to be at all stops at least 20 minutes prior to departure in order to be sure to catch the bus. Luckily for us, no stop was so interesting that it prevented us from getting back to the stop in time due.

According to the locals in Oman, the Grand Mosque is one of the major sights of Muscat, and one can wonder why this sight is not even included in the programme of the Big Bus tour. We knew that in advance, but this was before we saw the sights offered by Big Bus tour with our own eyes. Oman is a lovely country definitely worth visiting, but if you have a wish to explore the city of Muscat, we suggest you hire a local taxi driver as guide instead of taking the Big Bus.

7. syyskuuta 2015
Oma-aloitteinen arvostelu
Big Bus Tours Muscat-logo

Vastaus yritykseltä Big Bus Tours Muscat

Dear Pia,

Thank you for taking the time to post your valuable review. We do take all customer complaints very seriously at the Big Bus Tours.

We regret to hear that you did not enjoy the landmark visits and sorry to learn that some of the landmarks were closed on the day of your visit. Timings on weekends vary from the remaining days of the week.

With regards to the Muscat landmarks, they do have specific visit timings, which our staff are very well familiar with and normally communicate it to the guests. Sudden time changes go back to the Omani Government & Ministry at times, which is something we have no control over.

We look forward to welcome you again on board the Big Bus Muscat and Big Bus Tours in the near future.

Best Wishes

Saanut 5/5 tähteä

awesome trip. great service!

I made a day trip to Muscat from Dubai. The bus was very convenient if you consider that it was over 40C...HOT. Upon arrival we were greated with water and since we were leaving to Dubai on the same day, Aimee did our tour schedule of when and what to do and where to stop so thank you for that. Muscat is really nice and I recommend anyone.

11. elokuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

Big Bus

The quickest way to get an over view of Muscat.

I took the tour on my first of four days in town. I appreciated the commentary as it gave a great - if lazy- way of understanding the town and it's history.

The staff were polite and efficient.

I'd recommend it. It was excellent. And air conditioned... which, in July was greatly appreciated.

29. heinäkuuta 2015
Oma-aloitteinen arvostelu
Saanut 5/5 tähteä

muscat 23rd May

Took the 0900 bus from the Souk after arriving early from Bahrain as a day trip. It was a very hot 41C and so I really appreciated the staff allowing me to sit on the air con bus from when it arrived early at approx 0830

Staff incredibly helpful and friendly with excellent English. Freedom to jump on and off as many times as you want and the bus throughout the day ran to time.

Complimentary chilled bottles of water constantly available was a nice touch

Great way to introduce yourself to the highlights of beautiful Muscat

3. kesäkuuta 2015
Oma-aloitteinen arvostelu
Saanut 3/5 tähteä

short trip

Their service is good. Their routes are short and limited. Thus, it's really only good for a few hours as after 2 hours a person has seen everything.

26. toukokuuta 2015
Oma-aloitteinen arvostelu

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