House was great. Perfect for me and my wife and our dog. Great view. Amenities were fantastic. Location was nice. Had difficulty looking for the key box. Heaters appear to be not working or lack of in... Näytä lisää
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Emme tarkista arvosteluissa esitettyjen väitteiden paikkansapitävyyttä, sillä arvostelut ovat arvostelijoiden omia mielipiteitä. Arvostelu voi kuitenkin saada Varmennettu-merkinnän, jos pystymme todentamaan, että arvostelun kirjoittaja on asioinut yrityksen kanssa. Lue lisää
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Katso, mitä arvostelun kirjoittajat sanovat
This is the second time I have rented from you. (I accidentally went through Vrbo instead of directly to Big Bear Cool Cabins). Nevertheless, the cabin was beautiful and spacious. Everything was cl... Näytä lisää
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Great Big Bear cabin. The open layout between the living room, dining area, and kitchen makes the 1,300 sq ft feel both spacious and cozy—perfect for hanging out together after a day on the mountain... Näytä lisää
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Everything was clean and well set up. Location was exactly what we were hoping for, and everything was so pretty! Both checking in and checking out went super smoothly. Only thing was one of the rooms... Näytä lisää
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Yrityksen tiedot
Tietoja yrityksestä Big Bear Cool Cabins
Yrityksen kirjoittama
Explore Vacation Rentals at Big Bear Cool Cabins —
Your Trusted Big Bear Lake Experience! Located in the heart of Big Bear Lake,
Big Bear Cool Cabins invites you to experience the best of
Southern California’s natural beauty year-round.
Lakefront Cabins at Big Bear Cool Cabins
Pet Friendly Cabins at Big Bear Cool Cabins
Hot Tub Cabins at Big Bear Cool Cabins
Discover the charm of cozy cabins, the thrill of the great outdoors, and the serenity of mountain living. Escape to Big Bear—where unforgettable memories await in every season. Choose from our diverse selection of cabin rentals—lakefront, near the slopes, or hiking trails—to find your perfect home away from home. Our pet friendly vacation cabin rentals ensure that even your furry family members can join in on the fun. We eagerly anticipate your visit and look forward to hosting you at Big Bear Cool Cabins!
Yhteystiedot
586 Bonanza Trl, 92315, Big Bear Lake, Yhdysvallat
- 9098667374
- info@bigbearcoolcabins.com
- bigbearcoolcabins.com
4,4
Erinomainen
8 t. arvostelua
On vastannut 100 %: iin saamistaan huonoista arvosteluista
Vastaa yleensä 24 tunnin sisällä
Kuinka tämä yritys käyttää Trustpilotia
Tutustu arvostelujen ja arvosanojen lähteisiin, pisteytykseen ja moderointiin.
Family trip
We had a wonderful, fall family trip! Clean, beautiful, peaceful!! We will definitely be returning in the summertime for my birthday.
8. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Lupe!
Thank you so much for your kind words! We’re thrilled you had a wonderful fall trip and enjoyed the cabin. We can’t wait to welcome you back this summer for your birthday!
Vastaus yritykseltä Big Bear Cool Cabins
Hi Michael!
Thank you! We’re so glad you enjoyed your stay and would love to welcome you back anytime!
Everything was awesome
Everything was awesome. The only thing I couldn't find a way to lock main door. We slept with the door unlocked.
8. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you for your feedback! We’re glad everything else was awesome. We’ll make sure to provide clearer instructions for the main door lock so future guests feel secure. We’d love to host you again!
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you so much for your kind words! We’re thrilled you enjoyed your stay and felt cozy during your visit. We’d love to welcome you back anytime!
First time visiting Big Bear!
It was our first time visiting Big Bear and the cabin was an amazing experience! I liked how there was backyard space for my dog to be and there weren’t any issues during our vacation stay!
2. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Min!
Thank you so much for choosing to stay with us for your very first visit to Big Bear! We’re delighted to hear that the cabin made your trip an amazing experience. It’s great to know the backyard space worked well for your dog and that everything went smoothly during your stay.
We’d love to welcome you back the next time you’re in the mountains!
Our stay in general was excellent
Our stay in general was excellent. Very clean, cozy, small but spacious cabin, it had everything we needed. Quiet neighborhood. We enjoyed the hot tub so much. Beds were very comfy. Check in and check out was super easy. Communication was excellent. I recommend Cool Cabins.
27. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Nelly!
Thank you so much for sharing your experience! We're thrilled to hear that you enjoyed your stay and found the cabin clean, cozy, and well-equipped. It’s wonderful knowing the hot tub, comfortable beds, and peaceful neighborhood all added to your getaway. We’re also glad check-in, check-out, and communication were seamless for you.
We truly appreciate your recommendation and would love to welcome you back for another relaxing visit soon!
Great little place at a very economical…
Great little place at a very economical rate. Everything we needed to cook and enjoy
1. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you so much for your review! We're delighted to hear you enjoyed the stay and found everything you needed to cook and relax. We appreciate you choosing to stay with us and hope to welcome you back again soon!
Mostly excellent
Cabin was excellent- well kept but was cleaned 1 minute to 4 and floors were wet when we entered so we had to wait to occupy. Also cigarette butts left in yard and debris, not ours, they took away from experience.
29. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you for sharing your feedback. We're happy to hear you found the cabin well-kept and enjoyed your stay overall. We sincerely apologize that the floors were still drying at check-in and for the cigarette butts and debris left in the yard. That’s not the experience we want for our guests. We’ve shared this with our housekeeping team to make sure it doesn’t happen again. We truly appreciate you bringing it to our attention and hope to welcome you back for a smoother stay.
Vastaus yritykseltä Big Bear Cool Cabins
Hi Rogelio!
Thank you for staying with us. We are happy to hear that you enjoyed your stay.
I’m always informed promptly about what is going…
I’m always informed about what is going on with our cabin.
26. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Donna!
Thank you for your review. We’re glad to hear you appreciate staying informed about everything going on with your cabin. We work hard to keep communication clear and timely, and it’s great to know that has been helpful for you. If you ever need anything or have questions, we’re always here to assist!
We really enjoyed our stay
We really enjoyed our stay. I was thankful they sent code a little early! Cabin was perfect!! It hosted our large family of 8 very comfortably. Location was very peaceful. I would highly recommend. We are planning our return already! Thanks
1. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Veronica!
Thank you so much for your wonderful review! We’re thrilled to hear you enjoyed your stay and that the early code was helpful. We're glad the cabin was a perfect fit for your family of 8 and that you loved the peaceful location. We truly appreciate the recommendation and are excited to welcome you back on your next trip!
Muy bien todo solo falto unpoco…
Muy bien todo solo falto unpoco limpieza en los baños avía arañas y el baño tenia una apariencia de mugre pero al lavarlo note que es sarro de ahí todo super bien
1. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Brenda!
¡Gracias por tu reseña! Nos alegra saber que en general todo estuvo muy bien durante tu estancia. Lamentamos el detalle de la limpieza en los baños y la presencia de arañas. Ya lo hemos comunicado a nuestro equipo de limpieza para que lo revisen y mejoren de inmediato. Agradecemos que lo hayas mencionado — tus comentarios nos ayudan a mejorar. ¡Esperamos tener la oportunidad de recibirte nuevamente!
Painful Booking process but great stay
While the online and app driven processes are painful, repetitive and some didn’t work (including taking pictures of your CC), the folks in the office were very helpful in working thru it. The property was very nice and clean. We enjoyed our stay.
1. joulukuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you for your feedback and for choosing to stay with us. We’re glad to hear that our team was able to assist you and that you enjoyed the clean and comfortable property. We appreciate your patience with the online check-in process and will continue working to improve those features for a smoother experience. We hope to welcome you back again soon!
Very nice location and very clean
Very nice location and very clean
Everything worked as expected
Lots of fun for the family playing in snow
Loved the wood burning stove
25. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Hani!
Thank you for your review! We’re thrilled you enjoyed the location and found the cabin clean and well-equipped. It sounds like the family had a blast in the snow and cozying up by the wood-burning stove. We’d love to host you again for another fun getaway!
The cabin was nice
The cabin was nice. The only downside was that the first cabin we were placed in didn’t have Wi-Fi or a washing machine. Keep that in mind if it’s important to you. Later, they moved us to another cabin. It was also cozy and pleasant, but the heating didn’t work well, and we had to turn on space heaters in every room because it was very cold outside. Other than that, the location was great: there’s a lake nearby, it’s nice to walk around, quiet, and peaceful. Overall, it was a very pleasant place.
27. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you for your feedback! We’re glad you found the cabins cozy, pleasant, and well-located near the lake. We do want to note that the first property you were placed in does not include Wi-Fi or a washing machine, as mentioned in the listing. We apologize for the heating issues in the second cabin and appreciate your understanding. Your feedback helps us improve the experience for future guests, and we’re happy you still had a very pleasant stay overall.
Excelente!!!
Fue muy servicial y en todo momento estuvo disponible para cualquier emergencia y en contacto y comunicación con mi persona
La cabaña también fue excelente!! 😊
25. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Nayeli!
¡Muchas gracias por tu reseña! Nos alegra saber que la cabaña fue excelente y que el servicio y la comunicación cumplieron con tus expectativas. ¡Será un placer recibirte de nuevo en el futuro!
Disappointed
We were really excited for this stay, but a few things made the experience disappointing. The cabin wasn’t properly cleaned — there was animal hair throughout, and we dealt with allergies the entire trip. The hot tub was also left at 20 degrees, so it couldn’t be used the whole first night, which was one of the main reasons we booked this place. On top of that, the beds were extremely uncomfortable. Overall, the location was nice, but the basics definitely fell short.
25. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Brooke!
Thank you for sharing your feedback. We’re very sorry to hear about the issues you experienced during your stay, that’s not the standard we aim to provide. The cleanliness concerns and the hot tub not being heated upon arrival are unacceptable, and we sincerely apologize for the inconvenience, especially since the hot tub was one of the main reasons you chose this cabin. We will also address the bedding comfort with the owner to ensure future guests have a better experience.
We truly appreciate you bringing these matters to our attention so we can follow up with our team and prevent this from happening again. If you decide to stay with us in the future, we’d love the opportunity to provide you with a much better experience.
We really loved the cabin everything…
We really loved the cabin everything was nice and cozy. It was warm everything works but I did notice the sofa bed upstairs was coming apart.
24. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hello,
Thank you for your feedback! We’re so glad you enjoyed the cabin and found it cozy and warm. We appreciate you letting us know about the upstairs sofa bed; please note that it is not advertised as an additional sleeping option. We look forward to hosting you again!
Our rental was clean and very…
Our rental was clean and very organized. I had a few questions, they were answered in a fast manner. The place was cozy!
22. marraskuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi M.R!
Thank you for your kind review! We're so glad to hear that your rental was clean, organized, and cozy. We're always happy to help, and it’s great to know your questions were answered quickly. We hope to welcome you back again soon!
Happy Camper in a Cool Cabin
Our experience was awesome , the cabin was everything we expected . Super clean and have a feeling of being at home . Very cozy and accessible to get there and get into the cabin . We will definitely will be booking with cool cabins for our next trip up to Big Bear .
24. lokakuuta 2025
Vastaus yritykseltä Big Bear Cool Cabins
Hi Cynthia!
Thank you so much for your kind words! We're thrilled to hear that your stay was everything you hoped for and that you felt right at home. We can’t wait to welcome you back for your next Big Bear getaway with Cool Cabins!
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